Pace Automotive has treated me well for 24 years. There was a hiccup in the billing this time…read morearound. So I expressed my concern. The owners took my concern seriously and scheduled a call with me. They were extremely empathetic and apologetic, then fixed the problem immediately. This impressed me immensely. To sum this up, they have fixed 100% of my problems for the 6 cars that I've brought in during the last 24 years. And they 100% addressed the 1 billing glitch quickly and effectively during that time frame. I'm quite happy with Pace's. You really can't ask for anything more than that kind of workmanship and customer service.

This location has been around for years--at least as long as I've lived in West Saint Paul. The…read moreservice has always been top-tier, with no complaints. Communication from all the staff at Pace Automotive is excellent, and I've even had some great conversations with them, which is rare for me at places like this. What really stands out is the atmosphere. It's calm, the service area is clean, and the employees are consistently respectful. It feels different from your typical auto shop or gas station. I've remained a loyal customer. I have yet to have mechanical service but I continue to purchase gas, since their prices are often lower than other places in the area. I also appreciate how they seem to look out for the community by keeping prices more affordable.

July 26, 2024 After…read moreCircle K took over this Mobil, it is now called Tony's Auto Care. I walked in today asking how much would it cost to rotate the back tires to the front. The gal was on the phone, the guy stuttered for a long seconds with "uhhhhhhhh.....it starts at $35". I asked him why does it costs less than an oil change, the stated price on the sign board, in their shop, for $30. He said: that's inside. I said: What's the difference between inside and outside? He replies: well...that's the advertised price inside, in the event that we run a special. Normally, an oil change costs $70. Really? They're in the business of slashing 60% off? Terrible liar. After sensing a complete bait-n-switch with a flavor ful of up-pricing, I just leave. How hard is it to move 2 tires from the back to the front, and vice versa? And, for $35? Ha! Did it myself this evening, anyway. Joke is on you if you get your car serviced here.

Craig & his crew do a super job. I have been taking my car there for many years and the service,…read morequality & price are outstanding. Great work guys! Thanks, KMS

This is one of the locations in Hennepin county where Minnesota residents are supposed to be able…read moreto obtain DNR permits, such as a fishing license. I waited in a long line (this is quite a busy station store, and parking lot traffic does not quite abide by the painted markings on the road) only to be told that the system was not working and to check back in the next days. This is rather unfortunate during the first weekend of the fishing year. On the plus side, there is free compressed air here, which sometimes works. Bring your own pressure gauge or ask nicely to borrow one at the register.

I stopped by to replenish my caffeine and glycogen levels after running an errand nearby, and let…read moreme say that this is a great location. It's really conveniently located just off the freeway, and it's either new or really well-maintained. It's clean, bright, and overall well-stocked with a good selection of treats. The prices are the same as they are at every Holiday--more than the grocery store or a drugstore, but there are savings to be had if you buy multiples. Add in friendly service from cashier Annika, and I am a happy camper.

The car wash was so bad it didn't get anything off my truck, rather it made it worse by smearing…read morethe bugs all over my windshield.

Though my time in there was short, Karen was so sweet! Due to my positive experiences at this…read morelocation, this has become a favorite place to stop at. It is always clean, they always have what I've needed, and the people that work there are so kind and friendly. Sat 6/13/20: Chris was AWESOME! I tried looking for a drink and it wasn't there, he passed by and I asked him if they had it. He came back with one. I then asked if he minded if I had another. Without hesitation or looking annoyed/frustrated he went right back to the cooler and got it for me. It's nice not feeling like a burden in certain situations. It was a busy day and they had 3 people on the registers, Chris immediately went behind the counter to start helping out - I love seeing that! At this location I have yet to try their coffee or hot foods, but they look delicious and are on my list to try. Since COVID is still present in the area, they have little "6 ft away" stickers on the ground for places people can stand to maintain distance. Their "start here" line for the cash register can be a bit confusing as the divider to guide people to the registers is off to the side and most of the time I go in here the line is always in a different direction. Not a dealbreaker but just something I've noticed whenever I visit. All that matters is we all form some type of line and get the items we need! Visited this location recently and once again had Chris when I was checking out, he's very kind and friendly, greeting everyone that comes to him! I love that there are so many options from "make your own coffee" to hot goods on the rollers (hot dogs and the like) as well as sandwiches on the other side. The bakery section is always stocked with doughnuts and sweets, as well as their AMAZING muffins! Like most gas stations they have snacks, chips, all sorts of drinks, and misc items. This location is always packed/busy when I go but they are really efficient at keeping the lines of customers out the door quickly! Location: It is on the corner of Lake near the on ramp to 35. There are lots of trees, shrubs, and greenery that shield the building during the summer. It is located right near a strip of business that might be fun to check out depending on what you like!!

Scheduled an oil change for 10 am and it took them two hours to begin the service. By then I had…read moreasked to be taken home to wait because they quoted me over an hour when I checked in. Then 2 pm rolls around and I hadn't gotten a call, so I called and they said it was done. Absolutely bananas insane that a routine oil change made by appointment would take 4 hours.

It's hard to believe that it was 10 (ten!) Years ago, when I gave this place a 5* review. Well, my…read morelast experience here changed EVERYTHING. My wife brought in the car for an oil change, and on pickup the manager discussed the condition of the drive belts.. He told her that they were "the worst he had ever seen" and that they were "ready to fail at any moment". Now get this.. he quotes her over $350.00 for replacement! Yes, three-hundred and fifty dollars for one hour of labor and $30 in parts. I'm sorry, but that's nothing short of criminal. Absolutely shameful, trying to take advantage of a lone woman (who just happens to be married to a retired mechanic, unknown to him). Needless to say I'm thoroughly disgusted with his behavior and we will never return. Oh, I ordered the new belts (Continental brand, mid-range quality) from Rock Auto for under $20 total. A good neighbor installed them for us, for which I paid him $60 cash. Took a little over an hour.. for an amateur, who knows how to do basic to intermediatec car work.

This location is Amazing! Brought my car in for some maintenance and after some work it was working…read morelike brand new. Ever since then I bring my car here. The manager Dustin along with Jonathan and Isaac always make you feel welcomed and appreciated. Since I've moved here to Minneapolis this is the best customer service I've received being here, they really make you feel valued. Thank you to the staff for helping get my car back and at it. Value your service and knowledge.

I brought my vehicle to the Tires Plus on Lake Street to replace a tire that was covered under…read morewarranty after a bulge was identified. The repair was completed, and I left assuming everything was taken care of. The next day my tire pressure light came on. I figured it probably just needed to be reset after the service. By Monday morning, the tire was completely flat. I called the store expecting them to take responsibility and help resolve the issue, especially since the tire was under warranty and they had just serviced it. Instead, I was told I would need to tow the vehicle back in. I explained that I didn't think I should have to pay for a tow when the problem appeared to be related to the work they had just done. Rather than working toward a solution, the manager, Jonathan, became combative and argumentative. The tone was defensive and dismissive, not helpful. When I asked for the name of his manager or someone I could escalate the issue to, he refused to provide it and acted like there was no one above him. I ended up having to call the main customer service line myself to try to get this resolved. I did not create this issue. The tire was covered under warranty, I brought it in for repair, and shortly after the service the tire was completely flat. A reasonable response would have been an apology, arranging a tow, and correcting the problem. Instead, I was met with resistance and poor customer service. Really frustrating experience, and not what you want when dealing with something that directly affects vehicle safety.

When I lived in the area, this was my go-to gas station, but even once I moved to the other side of…read moretown I'd literally drive all the way over here just to get gas. The prices are SO affordable (easily on par with, and sometimes beating, the club prices at Costco and Sam's), and are made even better with the Minnoco rewards discounts (5-10 cents depending on the day). The convenience store also has a good stock of snacks and drinks and such too. Quite possibly my favorite business in Minneapolis solely because the gas prices here cannot be beat!!

Cute little gas station- has the best coffee and takis too! I've been going here for years and my…read moregood friend who lives nearby is a daily customer. 10/10 stars to the owner since it's been rebranded.

This specific Firestone as of today is amazing. The manager Patrick was amazing as well as the…read moretechnician. The technician came up to me and told me about a problem that I should fix soon, the struts, (without trying to sell to me) and they did the rest of the work same day serpentine belt, oil change, new tires, free alignment, everything I asked for and they gave me the best experience I've had at any place, this is my new go to, I also came in as a walk in same day and they still got it done in a few hours.

I visited Firestone on Robert Street in St. Paul to have my tires balanced. The experience left me…read morewith mixed impressions. When I brought the car in, I was told the lifetime balance and rotation warranty no longer applied--even though it's for the original purchaser, the tires are still on the same wheels and vehicle, and the agreement clearly states it's a lifetime service. When I questioned this, the agent said there it was five years, then that there wouldn't be a charge and that he'd take care of it. I appreciated that, but it left me confused as to why the warranty terms were dismissed in the first place. While the service was being performed, the technician began a multi-point inspection even though I had specifically requested only a tire balancing and no rotation. I stopped them, but they had already marked the air filter as dirty--which is surprising, since it was recently replaced and the vehicle has not been driven much since then. Most concerning, though, was that they inflated the tires to 45 PSI--well above the manufacturer's recommended 30 PSI stated clearly on the vehicle label. That's not just excessive, it's potentially dangerous. I had to let the air out myself afterward to correct the issue. I called the shop after my visit to let them know the tire pressure was 15 PSI over the recommended level. They mentioned the issue could be related to the automatic tire inflation system (?) and assured me they would check to make sure it's working properly. I appreciate that they took the concern seriously. The balance service was ultimately done at no charge, but the inconsistencies in communication and the overinflation issue give me pause about returning in the future.