Xander showed me a truck. He was professional and helpful. He wasn't pushy. I can't speak for the…read moreentire staff, but Xander treated me much better than people at other dealerships

Mike and Services absolutely the best get you in and get you out and get you a loan already needed…read morehave nothing but great things to say about Fields.

I can't rave about these guys enough! Truly a hidden gem! Most affordable and quality detail in st…read moreaug. Great customer service and a well stocked waiting room area to get out of the heat and enjoy some coffee and TV while my car got detailed. Seems like owner has a few nice cars for sale also... Dave has me sold. I will be returning!

From the owner: Come get your car interior clean today. Rates start at…read more$49.99 Add $19.99 for headlight restoration. Full detail $199 in and out with shampoo. Pet hair and sand we will do our best to get it out but we can not guaranteed. Will travel to you’re home or office in Saint Augustine area with minimum of $79.99. Deposit required just call for booking. We also do driveways and side walks. Rates starting $199 and up

To: Management of Hyundai dealer in St Augustine, Florida…read more From: Carol Pandza Re: Bryan Payne, Service Department On Saturday, 2/28/26, Steve Pandza and I began our trip from Naples Florida, where we had spent a month to New Jersey, our home. We were aiming to reach Savannah, Georgia that evening, taking turns driving Steve's relatively new pre- owned hybrid Hyundai Santa Fe. The car had been running beautifully, when several hours into the trip, Steve thought he noticed the car running rough and accelerating slowly. We pulled over and it seemed to subside, so we kept going. I took over driving at one point and noticed immediately that the car would not accelerate past 60 mph. Then several dashboard lights lit up. We were unsure what we were near but looked up and stopped at two Hyndai dealers along the way who told us they were too busy to help us and that we should find a hotel and wait for Monday. They would not even look at the car, although they were open and it was early afternoon. We gassed up the car and kept going, cautiously, at about 55 mph. We stopped for gas again in St Augustine, FL. I looked up and saw a sign that we were near the St Augustine, Florida Hyundai dealer. We thought we'd try a third time. We got to the dealer around 5 pm. It was after hours but Bryan Payne and one other gentlemen were still working, closing out the month. They came outside and conducted tests on the car, taking over 30 minutes, and determined that the problem was likely a 12 volt battery that was over 3 years old and not charging. They had no access to parts to help us get a battery there but they wanted to help. When Bryan learned we were trying to head home to NJ and reach Savannah that night, he said "where there's a will, there's a way". His wife called while he was with us. He spoke lovingly to her and explained he would be late as he was helping us. He asked if we would be open to this: he and Steve would go to a local place and get a new battery. He lived close by and would take me to sit with his wife Alexandra and their beautiful baby, Cylas. This was irregular but he was so willing to help us on his own time that we thankfully agreed. I spent about an hour with Alexandra and Cylas while she held dinner for Bryan. Steve was accompanied by Bryan to secure the new battery. All in, this took several hours. Alexandra and Cylas were warm and welcoming, Bryan was a lifesaver, and Steve and I are eternally grateful. We finally reached Savannah after 10pm, tired but so grateful. Sometimes today, it feels like no one cares about service or people. Bryan does care. And his actions showed it. You have a gem there, and I hope you know it and find ways to keep and reward him. He helped two strangers, after hours, on a Saturday afternoon/evening. Bryan even gave us his cell number to let him know we arrived safely. He got back to us to check on us the next day. We will never forget that, or him and his family. We took our time but now have been back in NJ for several days, with no further car issues. Special mention to our local salesman from NJ, Pat Carmody, who called us back and tried to help from a distance. Our eternal thanks. Carol and Steve Pandza

I had casually been looking for a new car for the last year. Found a car on a third party app that…read morewas at Hyundai of St. Augustine. My experience with this dealership from start to finish was excellent. The salesman was not pushy at all. We communicated for about a week via email prior to me getting to test drive the car. In the end I got a fair price on the new car and exactly what I wanted for my trade in. Every person I interacted with at the dealership was very friendly. The dealership itself is one of the nicest I've been to. When I came to pick up the car it was detailed, fully charged and topped with a bow waiting for me. Was a nice touch. I definitely recommend Hyundai of St. Augustine.

Wow!!! If you are looking to buy a Toyota head straight to Beaver Toyota in St Aug and ask for Mike…read moreElkin!!! I decided I wanted a new Rav 4 and worked with Mike. It was an easy, honest, straightforward experience. I couldn't be happier with my new Rav 4, Mike, and Beaver Toyota!!! Highly recommend!!!! Lee

You would think after the first bad experience we had at this dealership we would learn our lesson…read more Took my 4Runner in there for service and they damaged my vehicle and didn't take responsibility for it. Then my son goes in there and buys a van from them and the AC doesn't work a week after delivery and he's getting a major runaround,their extended warranty is a joke. Service is extremely questionable.

SLAUGHTERHOUSE RULES!!!!!!…read more Anytime that a guy drives five hours round-trip to buy a vehicle he must've gotten a good deal and really good customer service. I found them online on Cars.com, and I called to ask questions and they did a good job on the phone, like they actually care. This place did an amazing job on answering my questions and working to help me gain interest. We are all empowered by the Internet and all of the apps that are out there, so you can certainly work with a dealer to try to compete for your business. Drive down or fly in just get a car here if you want a quick transaction and no creepy untrustworthy sales sleaze. I would recommend them to anyone that will listen, oh I guess that you just did that by reading my review.

I had an outstanding experience buying a car from them three years ago. They do not lie or play…read moregames and you get what they say you will.

*ATTENTION* Please Do NOT Buy From These People! Please read the 1 star reviews for honest feedback…read moreinstead of what seem to be fake 4 and 5 star reviews. The first thing I want to note is that, in my opinion, so many of these reviews for this business are AI or otherwise falsely generated. It's very easy now for businesses to pay for or generate reviews and it seems to be the only thing these guys do well. I went to Hanania to see if they were in the market for purchasing our vehicle. We were in need of a tow vehicle and ours was on its last leg, so we thought we would sell it and use the money to put down on a new one when we were ready. Hanania was local and convenient. We were lowballed on the amount they gave us ($800) which seems to be the exact same offer as every other person who sold a vehicle to them regardless of the vehicle, but we weren't desperate and didn't have time to shop around, so we took the offer. They took our vehicle and told us that they would be mailing a check and that it would be to us in a couple of days. It took two weeks to get paid for the vehicle that they had already taken from us. We finally had to contact their general manager to get a check written for us that we had to travel to Jacksonville to pick up. That same general manager spoke with my husband, talked a good game, and assured us that it was a one time mistake and that he would personally take care of us when we were ready to purchase our vehicle....we fell for it. When the time came, we gave them another chance. Here's where it gets bad. We went to the dealership and spoke with "Jack". Jack said I was approved and he just needed to find the vehicle we needed and that he would let us know when he had one. So, we waited. And waited...when he finally called and said that he had exactly the vehicle we wanted and it was ready to be shipped to our location, we just needed to give them a down payment, so we did. They took money from our bank account. At this point, we are more than 10 days into this transaction. We then got a text from Jack asking us if there were any other colors that we would accept, we were very confused....wait, what? I thought he already had our car on its way and that's the reason we put $$ down. WTH? So, he gave us some lines about the color not being available and we continued on since we were already into the transaction pretty deep. When another week of us asking questions and getting no responses went by, I started getting more aggressive with my texts. Then we got a text that he was having trouble getting me approved. What in the absolute scam did I get myself into? At that point, we had already lost out on several events because we didn't have a tow vehicle. I decided to get the General Manager involved. When we contacted him and told him what was going on, he said he would "get in the middle of it". They still have our money at this point. After several more days of waiting, he texted us that there are no vehicles available that match what we need, but that we were pre-approved for a different truck on the lot and that he was going to text us a picture of the sticker and if we like it, he would get the ball rolling on it. The text with the picture never came....from the general manager (Paul). We messaged him and called and still no text. When we finally got in touch with him after the weekend, he kept telling us that he was still working on it. WHAT? At this point, Jack has stopped communicating with us entirely even when we messaged him. They still have our money. More than a month after we began the transaction, gave them a down payment, and communicated with someone as high up as we could go, we had gotten nowhere. I had finally had enough and told them that they needed to give me my money back. It took them almost a week to give it back. No apology, nothing. Just a text that said that it had been refunded. Then came the letters. They hit my credit with inquiries 9 times. Yes, that's right....9 times with hard inquiries. More than 40 letters in the mail about inquiries into our credit. These people need to be sued.

Worst Experience of my life. Sales department GM (Paul…read moreAcevedo) HAS NO IDEA OF CUSTOMER SERVICE. (YOU DEFINITELY DON'T WANT TO BE A PART OF HANANIA FAMILY) I bought New jeep that leaked the first 27 miles. They wouldn't take it back..my car was in the service department. $1500 to get it out. I've decided to trade it in. They said I wouldn't have to pay if I traded in. And they still charged me to service my car that I used for the trade in. I've (NEVER) heard from them again. DON'T BELIEVE WHAT YOU HEAR IN THE COMMERCIALS. Just so happens the guy from the commercial was there. He walked around with a sense of entitlement . BAD BAD BAD EXPERIENCE. EVEN WHEN I BROUGHT THE OTHER JEEPS TO SERVICE. (NIGHTMARE) Stay far far away from any HANANIA FAMILY dealership YOU'LL REGRET IT. 3 months the HANANIA never called me back. THEY JUST DON'T CARE. BEWARE

I'm always nervous going into a car dealership for the obvious reasons. However, VW of St…read more Augustine was zero pressure and made me feel right at home. It was pleasantly refreshing and such a positive buying experience. They were priced great, were honest and upfront about everything and I left feeling like a got a great deal and a great car. Go tell all your friends and family members to check them out...they won't be dissappointed!

So we bought a used Toyota RAV4 from this dealership, the sales person was very honest but the…read moremanager i was not impress, he would not negotiate with us, which in the back of my mind, SHOULD HAVE walked away but my husband really loved it, I didn't want to disappoint him, one month into it, my husband took it to get an oil and filter change, so far was told, cabin filter was black, oil filter was severely damaged and leaking, they said it was a good thing we brought it in. So, go with your gut even if it will disappoint your husband, for the price we paid, we could have bought a new one!!

Fields Cadillac has the best service department I have ever experienced. When I drove in Sam…read moregreeted me and was very professional. He introduced me to Kevin and he helped be get in and out in a very quick hour. Great experience and I cannot say enough good things about this dealership. For my next car purchase I know where I am going for sure!