I feel that it is my civic duty to leave this review. However, this experience brings me great shame.
I was asked to never book an appointment or come to Boy Luv Girl ever again. SPECIFICALLY because I'm disabled and an inconvenience to Boy Luv Girl.
Just like every other girl, I want to look and feel pretty. The only difference between me and most women is that I'm physically disabled and sometimes can't make it to appointments because disabilities come with lots of management.
It's never been an issue with any other doctors office or company. Another salon I frequent is so kind and understanding when I'm too ill. Because they actually care about their clientele.
I was running late to a hair cut appointment with lisa and called ahead to let them know the BQE was entirely backed up in the middle of the day. I had a migraine, so had to get it under control so that I could make it to and through the appointment. I was, admittedly, about 30 minutes late.
I was asked to never come or comeback by the owner, Anna, because I had to cancel a few bang trims previously (they are free. Take fifteen minutes) because I am disabled and I had a series of bad days, therefore I had to cancel said bang trims. The reason Anna cited was my "condition."
I didn't even mention suing Boy Luv Girl to Anna while I was on the phone to politely inform her that I was running late. Anna told me "you're too sick to get haircuts here" I was baffled. Then she told me not to make an appointment ever again. I told her that I was protected by the Americans with Disabilities Act and that they had to make reasonable accommodations, otherwise, it's discrimination. Whenever I had to cancel, I'd call in advance, and let them know. I always felt terrible about it. But they used to be kind and understanding. However, this time was different. Anna lost it. She said "WHAT, ARE YOU GOING TO SUE ME NOW?!" The thought hadn't honestly crossed my mind. But I realized the depths of her discrimination and realized it was a good suggestion that I have decided to follow through on.
I told Anna I hadn't thought of suing them, but now that she mentioned it, I'd see her in court. It was her idea, anyhow.
I cried for at least hour once we got off the phone. It was the first time, since my accident, that I felt truly discriminated against. I felt so ashamed of myself and my body, and thinking back to that day still makes me sick to my stomach. I will do everything in my power to ensure that no person is treated like this by any employee or owner of Boy Luv Girl ever again. read more