We weren't in the store more for an overall 10-15 minutes and although I understand the store doors are closed at a certain time, the rudeness that was given was still so inappropriate and unprofessional.
First off, I was looking at a specific t-shirt when it seemed that the manager or supervisor went up to my friend and I to ask us if we needed help finding a size. Now this would be normally polite in any other situation but her tone was EXTREMELY nasty and given while she looked at messy unfolded piles of shirts near us that we didn't even touch. We said no thanks and she proceeded to roll her eyes, and let out a LOUD annoyed scoff as she folded the shirts. Her tone and look obviously accused us of making a mess of the shirts that were unfolded PREVIOUS to our entering the store and she was trying to make it known that, THAT is what she thought.
Then the store officially closes its doors and the manager and the cashier announces that they're closed and asked if i needed to ring up what was in my hand. i say "not yet, there's a stain on the one I'm holding so let me get another one" Then the manager/supervisor scoffs loudly yet again and then whines out, "i just want to go home" then the cashier replies just as loudly, "the look on your face tells it all" and begins to laugh obnoxiously. manager just replies, "YUP" and rolls eyes again before she gives us all the death stare. This conversation was obviously intended for everyone in the store to be heard only a MINUTE after closing. Completely unprofessional. Most retail stores close their doors at closing but do NOT rush customers that are already inside just a minute after door closing, especially not with smack-talking the customers as if they are not right in front of you. Real piece of work employees closing that night. Didn't know boxlunch hired children.
Not more than 2-3 minutes after this, we browsed the tables near the front and then we just hear screaming across the room from the same supervisor "can you open the door so they can get out!!?!" It was obvious we weren't facing the door to leave just yet and the screaming was unnecessary. No longer wanting to make any more purchases due to the rudeness of these employees, we dropped our things and left. They even had the audacity to say maybe come back tomorrow to buy the things we were interested in. How about never or at least until these ladies are fired?
If you work in retail and can't stand to stay an extra 10 minutes after closing, then you are in the wrong line of work. The rude, child-like shade thrown from these employees to us is a whole other story. At least learn to bite your tongue if you are having a bad day or whatever. Their attitude and looks were SO uncalled for. 10-15 minutes of pure and blunt rudeness. We are NOT sorry for making you three ladies stay for an extra 10 minutes. No patience or manners. Whoever decided to employ these children should really reconsider them unless impatient, uncalled for, bluntly rude employees are what they want to represent the store.
Didn't catch their names but it was three ladies working the closing shift on august 6th. All need a HUGE attitude check. read more