ABC Moving moved furniture from our old home to storage on 9/29/21 and then moved us into our new…read morehome on 10/11/21. We paid $1227.50 for the first move and $987.50 for the second move. Before making the second payment, I made the lead person, Joel, aware of several pieces of solid, high-quality wood furniture that were damaged or blemished during the move. Joel took photos of a few of the items and called the owner, and we were told the owner, Jennifer Eckles, would get with us the next day to discuss an insurance claim. Joel was apologetic and genuinely concerned and told us we had 90 days to make a claim with TxDOT. We never received that call from Jennifer. Four weeks later on November 7, I sent an email to Jennifer expressing my frustration and disappointment in the lack of concern and follow-up to resolve the situation. I specifically asked her to advise how/where to file an insurance claim in order to make something about this right. After sending the email, I also sent her a text advising that I had sent an email and asked her to take a look and get back to me. She responded to the text and said she would get back to me that evening. A week later, I still had not heard from her to discuss a reasonable resolution. I scheduled a reputable furniture repair person to do an assessment and make repairs to the most damaged pieces (i.e. dining room table with a swipe of surface scratches 12 to 18 inches wide across the length of the table; bedroom dresser with pressure divots across the dresser's top; deep gouges to a 50-year old chest; blemishes and chunks of wood missing from chair legs). Repairs were made on-site in my home for $200. I filed a complaint with the BBB a month after the move after having never received a call from ABC. ABC never responded to the BBB either. As a courtesy, I reached out to ABC on 12/3/21 by text. The owner did call that afternoon and agreed to Paypal $200 for the repairs. Payment has never been received and the owner never responded to a request for a status update. Small businesses work hard to earn every penny they make so filing a complaint and writing a harsh review is not something I wanted to do. Even though ABC's moving crew was polite and worked hard to move my household, I am extremely disappointed in the lack of professionalism demonstrated by this company and do not want others to endure the same experience. It's reasonable to understand that stuff happens and possessions can get damaged during a move, but when almost every piece of furniture is damaged in one way or another, then corrective actions must be taken. I've given this company every opportunity to step up to the plate to make things right and they have chosen not to do so. Don't trust your possessions to this company . . . move on down the road with a much more professional and reputable company. The ABC of "moving" is to NOT do business with ABC Moving in Whitehouse, TX.

They guys are fast , friendly and efficient . Who knew moving could be so stress free ! Very…read moreaffordable ! Would trust them with anything !! Thank you guys !!

They broke my bed frame then rigged it to make it look like it was fine. Once I got the…read moreconfirmation number and once I had time, I called them to give the confirmation number. I am a vocal amputee so I have to use a hand held device to speak. I was hung up on 5 times, one of the times I was told she could not understand me so I asked what I needed to do to help her understand me and her response was " Talk better ". I was appalled and as I was explaining my situation, she hung up on me too. Completely unprofessional and unreliable! I'm going to have to get their physical address and march in there so they have no chance of hanging up on me then!

When I bought my house, I hired Elite Moving to move my stuff from the apartment to the new home…read more The moving team was very professional on site, and finished well within the 2-hour minimum. There was a minor hiccup with billing (and without it, they'd get a 5 star review), but Jake (the owner) handled it gracefully and quickly to my satisfaction.

This firm was recommended by our decorator…read more We moved from a 4-bedroom houses on Old Bullard to a smaller condo in the Cascades. This was a long planned downsizing. This company works on a fee for every load, a unique business model in the moving industry where most of the providers charge by the weight or on an hourly basis. + They arrived on time with a four-man crew. It was pouring but they took extra care with our furniture, which included some extraordinary pieces. + They worked fast. This was a difficult move because the weather and the difficult staircase but they made it look easy. Virtually no damage to to the house we were leaving or the condo. The furniture all arrived without any issues. their 18-years of experience showed! + The crew members were polite and went the extra mile to meet our needs. They worked together extremely well. They all had a good sense of humor + Mike was there, overseeing the loading of his specialty, fully carpeted trailer. + Our fee was significantly less than the estimate we go from a traditional van line. Five star service, five-star recommendation.

Five stars for a great crew! Arrived on time, very professional and polite, loaded my furniture and…read moreboxes with care, placed everything where I requested, and charged a reasonable rate. I highly recommend Mike's Moving.

Service was great. Beautiful samples of tile. Do wish they had more. Work was scheduled and done…read morequickly

Love this place. The staff are very knowledgable and helpful. The merchandise is high quality and…read morethere is a wide selection. I've used them a couple of times and recommended them to others. All have been equally pleased with the quality and service.

We bought vinyl plank flooring for a Tyler rental property from them, and it was a good experience…read more They were very helpful in the store, and the displays are good. They have sections of the showroom floor (about 6x6 maybe?) done in different flooring, so you can see what it looks like better than just a plank. Handling of the order was without issues. I don't think they have their own installers, but they gave us a name (Elvis), and he couldn't have been better. They showed up on time, finished quickly, and without incident. Floor looked great. I might also add that the reason we went there in the first place, was because everyone we talked to in Tyler recommended them as the only place to go.

My contractor sent me to Flooring liquidators in Tyler after I could not find what I was looking…read morefor in other stores in Tyler and Houston. Warden helped me find the perfect floor and the price was so much better than other places. The flooring was available earlier than expected and they stored it for me. Why go any place else

Highly recommend this moving company, they were incredibly nice and did a great job moving my…read morethings. Wrapped all of my furniture and were very considerate to take care of everything no matter how big or small

Slow to respond to messages and then just stopped responding. Also did not return a phone call…read more Opting for another company.

This construction company did an amazing job on my project! They were professional, on time, and…read morepaid attention to every detail. I highly recommend them for anyone needing quality construction work done right!

Rave: Our porch cover collapsed a few years ago when a tree limb fell during an ice storm…read more We weren't sure what direction we wanted to take with it, so it took us until this year to decide to replace it with a screened in porch. At the same time, we needed two new sets of French doors and all new windows in our 50-year old house. After some quotes, we went with Bullard Siding Co., Inc.. We can't say enough good about Chris, Drew, Justin and Jason. Our finished product looks amazing. We are so well insulated. Rain and gargantuan earth worms will no longer to be able to get in under the cracks of the doors. The windows should save us $$$ on heating/cooling bills. Plus they look nice, they're easy to clean and easy to open. We're pretty much going to live on the porch this summer. They were so friendly and professional, clear and communicative. percent recommend!!

workmanship, work ethics are unmatched. they are detail oriented and don't miss a thing. we had…read moretwo homes get sunrooms and they are amazing as well as beautiful. the room is insulated and quiet. totally worth every penny. we are working on two new doors next. you cannot find a better local business. they all are amazing from communication to planning and design, arrived as scheduled and completed leaving absolutely nothing to do but sit down and enjoy the space!! a huge thanks to all.