Jessica was fantastic--super helpful and very service-oriented. She assisted us with our summer passes and took great care of our lane, including handling our food order. She was extremely personable and took the time to engage with the little ones in our party, which we truly appreciated. read more

I've been here many times but never for bowling. My review is strictly for the arcade and the drinks. Often time, I have to flag someone to take my drink order because I don't know where the bartenders are. Arcade part is ok - not as large as Dave & Busters but it provides some variety when we come here. read more

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Bowlero Arcadia is a popular neon light bowling alley x bar. It's located within a shopping mall. It's very huge with multiple lanes and an arcade. This bowling alley is clean with lively atmosphere. It was my first time here. Staff were nice and competent. Prices for the shoes and lanes were reasonable. Finding parking can be challenging on weekends. Overall, I highly recommend this bowling alley. read more

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I visited this bowling alley for a company event and my experience here was good. Firstly, I was helping out with booking the event and I gave a sales member a call with questions. I forgot the name of the representative, but she was very helpful and friendly and even offered a discount for the booking! The website was also relatively easy to book and customize for our company's event. For the actual experience, walking in I liked the vibe! The interior was fun, nicely lit, and gave a fun and playful atmosphere for people of all ages. It was also very spacious as well with arcade machines, a bar, and several seating areas. Walking up to the counter to check-in and collect our show rentals was pretty seamless. For the bowling, it was super fun! The machine to register our names and whatnot was pretty easy to use. The bowling balls weren't dirty and playing with them was fun. The alley was well lit. There was a malfunction, but the staff fixed it pretty easily. We also had some food: -Veggie Plate: This was standard. It was a good compliment or all the fried foods. -Mozzarella Bites: My favorite! The bites were crispy and cheesy and I loved covering them in the marinara sauce. Super addictive. -Boneless Buffalo Wings and Fries: I'm not a huge fan of Buffalo flavored things, but the wings were pretty decent. Not too greasy and the chicken was moist. The fries were also nicely crispy. I also had Chardonnay from the bar and it was pretty solid as well. For parking, there's a huge outdoor parking lot since the bowling alley is located inside the Santa Anita mall. Overall, my experience here was pretty good and would be a nice option for a fun event with a group in the Arcadia area. read more

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Bowlero is super fun. Eland with their summer deal, great bang for buck all summer long! For like $50 u can play everyday of the summer 2 games a day. Also for an extra $5 u get premium allowing u to go to any bowlero as well as earn $10 every time you come in arcade play. Are they running out of business? Lol what a deal. You get free rental shoes as well and bowling balls. Just return them at front desk after you finish playing. You can stay as long as you want for the duration of the two games. Also you can order food. Typical pizza, appetizers, burgers, finger food, fries, drinks, and alcoholic beverages. Good variety in the menu. They have a QR code menu and you order on the iPad and pay using the payment machine on right side. Their arcade isn't as big as other arcades but it is a bowling alley after all. It has everything u may want, all the popular games and claw machines. There is a self service kiosk as well as a prize desk to claim prizes from your tickets. I saw some little kid win a huge rainbow bouncy ball he won from the big claw machine! Totally doable. Ur not being scammed don't worry haha. The staff are super friendly and keep coming over to ask if we need any assistance or want to order any food or drinks! Great customer service. There is a restroom next to the event space at the back left corner near the parking garage entrance. This space is great for corporate events or birthday parties! Overall design of the place is super retro, neon lights, and modern/high tech. The colors give it a great vibe. The booths are comfortable and fit the decor well. each one has a bar counter behind it! Extra balls are on racks in the center near the extra tables and chairs. Overall the lanes are super clean and the bowling balls are used but still functioning. I find the medium holes great! Great job catering to a wide range of body sizes and abilities. Had a great time doing some bowling and recovering my form from before. read more

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My friend and I decided to go bowling on a whim so we made a same day reservation online. When we got to the alley, they were initially unable to find our reservation since the front desk could only reference a paper print out from earlier in the day. The person at the front desk was friendly, but waiting for the manager to look up our reservation on a computer did cut into our paid reservation time. The first lane they put us on broke midway through our time slot so they had to move us to a new lane. At this point, the manager was kind enough to comp us an extra 30 minutes or gameplay which covered our total lost time. The lanes also use string pinsetters which was a disappointment. Supposedly they are more reliable, but obviously not. The music choice is millennial throwback and the decor is trendy. This is definitely more family focused entertainment and less of real bowling. My overall experience was OK. read more

Bowlero Arcadia - Bowling lanes - Bowling Near Me - Arcadia, California

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This Bowlero can be found at The Shops at Santa Anita, downstairs by Fun Box and right outside of the food court. Bowlero took over the old Sport Authority location. I have only walked through Bowlero when I parked in the parking structure and would go visit the mall or walk back to my car. But I have never had the chance to actually bowled or play video games here until today. Last year I decided to purchase gift cards for Bowlero from Costco since they had a really good special and figured it would make for a fun date night for my husband and I or a play date with my nephews. My husband and I decided to take advantage of the current Spring Break special for unlimited bowling for $15.99, which includes rental shoes, that you can bowl from 11 am- 6 pm. We arrived around 2:15 pm and played for about 2 hours. We were able to bowl 7 games during that time. During this time, there were plenty of lanes open in case you were wondering if it was crowded. We also ended up ordering a pizza ($16.99 prior to tax) and a beer during that time. You are able to order (and pay) right at your assigned lane and a server will eventually bring out your order (we made our orders on 2 separate times). Please note if you are planning on paying with a virtual gift card, you will need assistance to help order your food, like we did. I thought the pizza was okay, but pretty oily (although that is to be expected). I think the size is good for 2 people to share. The employees we interacted with were friendly. Entering our names into the machine and starting new games after one has finished is pretty easy use. The bowling balls they have came in different sizes (from XS to XL). The restrooms I used (towards the back, close by the entrance/ exit from the parking structure) were clean. Overall, we really enjoyed ourselves and will definitely be back for another unlimited bowling special (which they have throughout the week). read more

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The Bowlero is located on the ground level of the shopping mall, near the food court. It has a disorganized and crowded arcade section near the entrance. Once walking further inside, I think they have fairly spacious bowling lanes from both sides, good for large group hangouts, although their food menu is very limited. read more

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Came here strictly for some drinks while waiting to check in at Kura Resolving Sushi. Bartender was attentive, my drinks tasted great! It wasn't busy for a weeknight. Will be back! read more

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This Bowlero is super clean and the entire staff are super kind. They have some great promos to owl and play arcades as well. They have 36 lanes to bowl at! We did come with the kids during the week on their Spring Break so it wasn't so busy during the day. But I can imagine how fun and crazy it can get at nights. I really enjoyed being here today. Of course you can order food and drinks while you bowl too. Since we had to wait until noon for them to open we ended up having lunch next door at the food court of the mall. I forgot to mention that this location is in the Arcadia mall next to the food court. We'll definitely be bringing the r kids back and considering throwing a party at this location too for their next birthday. Thanks for a fun time read more

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I purchased the voucher through Groupon. It came with free shoe rentals. It's a great deal and the kids really enjoy the bowling experience. I came on a Sunday afternoon, unfortunately, there was a bit of a wait. It would have been helpful to know about the waitlist beforehand instead of standing in a long line only to be directed to scan a barcode to join the waitlist. However, when we returned, a staff member kindly extended our time by an extra 10 minutes, which was a nice gesture. Once we got to our lane, we were getting set up. The server offered assistance, but we declined. The server came over a few times after the initial visit. As another reviewer say, I did feel like we were pressured to purchase food, since the server came over few times. We did end up purchasing food, since they do not allow outside food or drinks. One downside I noticed was the constant advertisements playing above all the lanes, which were quite distracting while trying to bowl. read more

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I got the Summer Season Pass, it includes 2 free games of bowling every day, free shoe rental, $5 arcade play. The location was nice and spacious. Lots of parking available at that mall. The only thing that was really hard was trying to flag someone down to refill our drinks. The employee said they would but never came back. Children eating greasy food then touching the bowling balls was unsanitary. read more

Bowlero Arcadia - Bowling - Bowling Near Me - Arcadia, California

Seriously it rains and everyone goes bowling NOT! So many lanes empty and we waited from 1-4pm with no lanes available! WTH. It's such a nice location but we could've bowled that whole time. When we checked in at 4pm, They said we wouldn't be bowling before 6pm. The next day we went to West Covina and got lanes when we arrived EVEN with the majority of the lanes for league. read more

I purchased a Groupon hoping to use it on a Monday night but when I checked the website every time slot was full until 930pm. They don't allow you to book a time slot using a Groupon which I feel is bad customer service. We took a chance and went anyways to possibly be put on a waitlist. We arrived at 800pm and the employee stated they had plenty of lanes available. They need to change their slot time bookings because it is very deceiving and inaccurate. Despite this issue we had a fun time bowling. read more

Bowlero Arcadia - Monday night shenanigans APR2025 - Bowling Near Me - Arcadia, California

We brought my son on a Monday to celebrate his birthday. It was our first time visiting and we always wanted to check it out whenever we passed it while going through the mall it's located in. They had a day pass promotion that was $20-$25 per person that included shoe rental, 2 games of bowling, and 2 hours of arcade play. The arcade play did not earn you any tickets or prizes but it was still really cool to play games over and over again. The facility was super clean and it wasn't packed at all on a Monday. We really enjoyed the vibe and theme of the bowling alley. Super cool place to visit for a birthday, date night, or just to have some fun! read more

Bowlero Arcadia - Bowling Near Me - Arcadia, California

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If you want your personal ball to be damaged and a rude front desk come to this bowling alley! Came in to bowl with friend, lanes are not conditioned well, staff is not attentive and rude, no help at all with questions regarding damages to ball or partial refund. I know on photos it doesn't look like much but a gash like that is not something I would like to experience while bowling at a named establishment. Also felt discriminatory as well can't say for sure. Food and drinks were ordered before guests that are next to us. We ended up picking up our own beers, waited for the sodas and had to ask after other guest were served their food and drinks first. Maybe its because we ordered from the kiosk not the worker that rolled his eyes at us for not ordering with him. All in all worst bowling alley experience and I have seen alot of bad ones. You have been warned. read more

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It gets busy! Be sure to reserve your lanes early. The backdrop of the lanes are these awful brain rotting short form videos. The day we went, they had on sports, kids videos, and some kind of "funny" compilation of animals getting scared. The alley lets you pick bumpers per player and will show tips on how to make the shot. I wish they had the old silly bowling animations instead! read more

Jessicah served in the bowling section had amazing customer and service for my wild kids. Appreciate the service! read more

Bowlero Arcadia - Kids at Bowlero take patience! - Bowling Near Me - Arcadia, California

Based on the horrible customer service, I have to assume that the only requirement to work here is a pulse. We finished an entire game and never received food, beverages, or an apology for the delay. The servers were all but helpful, denying us customers WATER, one after the other. After completing another game... Still no beverages in sight. After asking multiple staff members for tap water (at the very least) we were denied that and told that they can't give us water because they'd then have to give water to all the other guests (who were also parched and disappointed). We never received our drinks and ended up leaving with no intention of ever returning. If you value your money, time, and quality service, I recommend you do the same. Lucky Strike would never . Save your money, go elsewhere. read more

It was fun bowling place to be with full of young abd positive vibes! It's in the mall and even though the mall was closed this place was open! It had a small bar style restaurant inside and also there is whole bunch of restaurants outside in mall you are not going to be hangry! jk! They have a designated area for your event and in my opinion it's cool place to celebrate your birthday with your friends! Its very clean and neat and the machines work properly! I love the big giant screen TV all around! Also, price wise make choose the day wisely because they always have some deals going on and also Groupon has deals for some specific days! Also, welcoming people work here. If you want have fun dont hesitate to stop by! There is also plenty of parking outside! read more

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The first-person shooter games are obviously rigged so that you keep spending more credits to play lmao. Other than that, the game spending credit cards are reasonable and easy to budget if you don't want to spend that much on the games or if you're only there for a short time. They also have bowling and a bar here. read more

I hosted my son's birthday party at Bowlero last weekend, and unfortunately, the experience was not what I had hoped for especially after attending two other parties at this exact location with the same menu and a much more positive vibe. From the beginning, communication around the catering was confusing and disorganized. The event coordinator was shockingly rude, not only to me but also to several of my guests, who brought it to my attention without being prompted. The staff seemed more focused on policing who was eating rather than creating a welcoming environment. Guests were being monitored over whether they were "allowed" to eat, parents or kids, creating unnecessary tension at what should've been a celebratory event. The food service was also a mess. While the party began at 11:30am with chips and salsa and drinks, the rest of the food came out slowly and sporadically. The pizzas labeled "adults only" didn't arrive until after 12:30pm, over an hour into the party. With delays like that, it's no wonder that parents began eating from the "kids only" food section, something I've never even heard of at a kid's party, especially when I've seen this same menu handled differently (and better) in the past at this exact location. Due to the confusion and delay, management ultimately decided to comp our adult pizzas. While I appreciated the gesture, it doesn't excuse how rude and unprofessional the staff, especially the event coordinator were throughout the event. To make matters worse, the food for the kids was not replenished as promised, all because a few parents took slices from the "kids only" section earlier on. At that point, although I wanted to order more food to keep everyone comfortable, my husband and I were already so disappointed that we chose not to spend another dollar there. What's ironic is that our guests were still spending hundreds of dollars at the bar, so it's not like Bowlero was losing revenue. And speaking of the bar, props to the bartender who was the only bright spot among the staff. Friendly, efficient, and on top of it. The silver lining? The kids had an amazing time and that's what mattered most. Some even said they want to have their parties there too, which speaks to how fun the games and setup are. I used to be one of those parents recommending Bowlero because I had seen how well they could handle a party. Sadly, something has changed. Lastly, I was told I'd receive a survey after the event to share my feedback. That never happened which is why I'm sharing it here instead. read more

This review will mainly cover a birthday party I attended. The hosts of the party are family members of mine, and the party was for their 7-year-old. We had a two-hour reservation from 11 AM to 1 PM. However, Bowlero did not open until 11 AM on the dot. Even if you arrive early, you will not be able to set up for your party until the gates are raised (and they are raised exactly at 11 AM), and the staff are quite busy still setting up and getting started. As a result, some time was lost getting the food station set up, trying on shoes (I had to size down half a size), and setting up the lanes. I highly advise against reserving for 11 AM because of what I previously stated, and if you know your party or guests are often late. I assume the next time slot to set a reservation would have been 11:30 AM, and I think Bowlero should set that as the first time slot for large parties to truly honor the two-hour window. Our party had 4 lanes, 2 with bumpers for the kids and 2 without bumpers for adults. I believe there is a max of 5 players per lane. We (adult lanes) did two rounds, and I believe we could have completed three or at least two and a half if we had gotten started at 11 AM. The food was okay. We had tater tots, chicken tenders, and pizza. The pizza was not good. I had a slice of pepperoni pizza and didn't even finish it. It was greasy, which made it soft and soggy. The fruit punch was also super sweet. read more

I've been here 10+ times. And this time has been the absolute worst experience. Our lanes have been broken 5 times. They fix it. But it gets stuck again and again. I ordered food and drinks, the food came out but none of the drinks. I had to ask several times. I asked some of the servers walking around for help and each time, they have some excuse to not help. There are 2 people here that finally did help us. So I can't fully give them the absolute worst review. They finally changed my lane. I'm still here now and I'll update when my experience is over. UPDATE: We were there for about another 1.5 hours and the servers never came back to bring us refills. I tried to wave down a staff member and instantly got an upset tone from her and mean face saying "I'm not on the clock yet!" And that's understandable that she's not working so she didn't need to help, but how would I know if she was on the clock. Didn't have to be mean. read more

Just wanted to call out a few of the exceptional staff members here! One of those staff members being David. David is the manager at this location, and he does such a good job! From checking on the people at the lanes to running the arcade prize section and making sure that all of the arcade games are in check, he does such a good job keeping the place maintained and everyone happy. I also want to commend one of the servers, Jessica. She is always courteous and kind, even when multiple customers are stopping her to place their food orders while she's in the middle of delivering another person's order. My point is, she is great at multi-tasking, and keeps a smile on her face even when things are busy. What a great location this is! I always have a great time coming with my kids whenever we come. Thanks to the amazing staff, everything is maintained nicely and it makes it such an enjoyable experience. read more

Came to here try out the string pins. Hate it. But I won't dock stars for it The approach is about 4-5 feet shorter then average lanes. Very clean bowlero tho, especially since most of the other bowlero's I've been to are dirty AF. It's pretty much cosmic bowling all the time here, so don't come here if you expect competitive bowling. Just come here to have a good time. The staff is excellent. The front desk lady was very kind and sweet and jessica our waitress was very attentive and nice. Was here on Sunday memorial day weekend so it was very busy, but staff did a great job read more

Had our daughter's 19th Birthday. They had a good deal on bowling with arcade and food was good. read more

Bowlero Arcadia - Appetizer sampler,Nachos and pizzas - Bowling Near Me - Arcadia, California

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I live an hour away but this is my go to bowlero since it's so nice here. It's a bit pricey since I can only come on the weekends but it's worth it. They have lots of photo worthy decor around. They have many bowling lanes and a small arcade. The wait depends on the day and time you go. I've been here where we waited 1.5 hours. This last time I came on a Sunday afternoon at 5:00. They had many lanes open. Various times throughout the night a server checked on us to see if we wanted to add things to our order. You can also order on the screen at your bowling station. They have many tables to sit if you prefer to just come to the bar/eat. They also have restrooms with many stalls. read more

Bowlero Arcadia - Bowling Near Me - Arcadia, California

I came to Bowlero multiple times this summer, but this is my first time having such an unpleasant experience. Most of the times, the service is slow which doesn't bother me too much. But service being slow AND rude is just disappointing. We had 6 players and were initially put into one lane. We asked if we were able to split into two lanes since we bought unlimited games for the night AND it was evidently not busy. David who I believe is the manager was unaccomodating and had a condescending tone with the way he spoke. His reasoning was that there was a shortage of lanes. Meanwhile, we noticed that the party in the other lane next to ours had left and that no other parties were waiting. We asked if we could now split into the two empty lanes and were still denied with patronizing verbiage. If I paid for unlimited games, I want to be able to get my moneys worth!! Instead, we spent an hour on one game since 6 people were squished into a lane. From my other experiences at Bowlero, I have never had a problem with splitting into two lanes. I have seen busy nights, but the alley was practically empty compared to those. Not only was the service bad, it was also slow. We waited for water for about 20 minutes into our game, and it finally came with our order of fries. The fries are overpriced ($14) and on the saltier side. I also purchased a shirley temple and asked for a refill, which I had to remind my server about. My refill finally came after about 25 minutes. We had to also constantly ask for a refill on water as well. The reason why I didn't give this location a 1-star review is because of my multiple visits this summer being standard and moderately enjoyable. Parking: Ample parking! There is a front and back entrance that both have parking spots. read more

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jenn and elly thank you for amazing customer service for helping me. Find a good table. I really like the place good energy for the kids.

I was waiting in the Check In line when a guy just walked up to the counter to return his shoes and told the employee that he was done bowling. There are two lines inside the center: one for check in and one for check out. Instead of telling the guy that he needed to wait in line for his turn, since I along with 3 other parties were in line waiting, the employee went ahead and helped him first. Confused, when it was my turn, I asked the employee if people checking out don't need to wait in line. She pointed out to me the Check In and Check Out lines. I explained to her that the guy (that she just helped) just walked up. She just said, "oh, yeah, sorry about that." read more

Bowlero Arcadia - $5.99 lemonades without refill! - Bowling Near Me - Arcadia, California

The service here is lacking. On President's day we came here and there was only 1 girl delivering and taking drink orders, I felt bad for her as it seemed as though all the drink/food screens to order were all down. She definitely needed some help, but did a great job managing it. We were supposed to be given a 2 hour game card but weren't so I had to ask. Front desk was a bit of a shit show and expect to wait 20+ minutes just to check in. read more

Praise to Summer for making our first visit to Bowlero Arcadia amazing! She was super helpful and sweet. They have good selections of game. Hoping they could make it bigger in the future. read more

This is my 1111th Yelp review and I dedicate it to my once in a lifetime, one and only, true twin flame. If you're reading this, you know who you are. This one is for you, my love. I had purchased some bowling vouchers from Groupon a couple months ago. One great low price for 2 hours of bowling plus shoe rentals for 2 people or 4 people per lane. I asked a few friends from work to join me for a bowling extravaganza a couple nights ago. We initially went to Bowlero Pasadena, but they had league bowling that night so we couldn't take advantage of 2 hours of bowling. The manager at Bowlero Pasadena said Bowlero Arcadia did not have league bowling and they would have lanes available. The other location was less than 10 mins away so here we are... Wow, what a bright decorative neon lights bowling alley at Bowlero Arcadia. It is a pretty neat place. It has 30+ lanes, a bar, a lounge area, a game room, an area for events, and a snack bar. Lots of tables and chairs for people to sit around, chill, and enjoy a good time with family and friends. Btw, it's right near where the food court is located in The Shoppes at Santa Anita. Go bowl and then go eat at the same place. How cool is that! The staff was really nice and very helpful. Please note the Groupon voucher must have been validated for at least 24 hours before usage. I used two vouchers; one per lane. We got two lanes... each with 2 people bowling. We were able to play 7 games per person for the 2 hours. Yes, we were speed bowling LOL. And yes, we were sweating LOL. And yes, we are now achy or at least I am LOL. Tip of the day, stretch your arms and legs (entire body if you can) before you bowl because you'll be using some muscles that you may not have used in a very long time LOL. Anyway, we definitely got our money's worth. We had so much fun! We'll definitely be back to do it all over again. I was informed that these lanes were renovated within the last few years. Interestingly enough, these lanes have a shorter approach by one feet compared to standard lanes and the pins are on strings. This was new to me. I'm used to bowling on lanes with a longer approach and with unstringed pins flying all over the place. I don't know if the pins are lighter or what. Since the approach is shorter, I felt I did not have enough room to slide. It felt tight when I was at the line. Anyway, my bowling was way off that night... I could not find the right mark. I could not pick up my spares for the life of me LOL. I barely got any strikes except in my last game where I did get a turkey XXX. After 6 games, I was ready to bowl LOL. Anyway, I really don't know how I feel about these lanes. I may give them another try at another time. Perhaps I just need to get use to the shorter approach and pins on strings. Happy Bowling! Btw, the front entrance is right where the food court is and the back entrance is where the parking lot is. You can enter through either end of the alley. We parked near the back entrance for convenience. read more

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We had my nephew's birthday party at Bowlero about a month ago. The kids had a blast, which is really what mattered most, they loved the bowling and arcade game offerings. However, the service was a major letdown. Staff was unprofessional and at times outright rude. Not just to us, but also to some the of the guests/family, and friends and especially the hosts. There was little attention to the amount of food served and seemed purposefully not refilled. The staff just wanted to see which adults were taking food from the kid section and the adult section. Completely tacky. This was NEVER done at other birthday parties I have attended in the past. Other guests and I compared notes and all agreed we had much better experience, so this was disappointing and mostly sad for my nephew's celebration. Seems like a huge management change caused this. Bowlero can do better because I have experienced better, especially when it comes to hosting family events. read more

Came in on a Friday night, sat down and was immediately greeted by our server Jessicah. She took our order and she was very attentive and sweet. Came around a decent amount of times to check on us and to make sure we were good on drinks. read more

Bowlero Arcadia - Bowling Near Me - Arcadia, California

I highly recommend this location. The bowling alley is always clean and brightly lit. The service is great and the staff is always friendly and very helpful. I want to give a special shout out to David Tat for his outstanding service! He can always be counted on when assistance is needed! JA read more

David Tat, the Ass't General Manager always greets us with a smile and cold pitchers of water as soon as we check in!! He is friendly, attentive and always very helpful troubleshooting lane problems, making sure our orders are delivered correctly, etc. Our group bowls there at least twice a week during Summer and Fall and have a lot of fun. read more

Bowlero Arcadia - Bowling Near Me - Arcadia, California

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Cute spot for a date! Long wait times but worth it :) ! My boyfriend and I have been coming here for a while; the only thing is that the alleys tend to get stuck/break down but if you tell the workers, they go fix it. read more

Bowlero Arcadia - Bowling - Bowling Near Me - Arcadia, California

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I did a field trip for my tutoring center at this Bowlero location last Friday. They are so understaffed! Despite this, however, the staff that were working there tried their best and delivered the best that they could with the limited resources that they had. I came in with a group of 20 persons and was helped out by Kenny at the front desk. He was by himself there, and luckily when we came in, there weren't a lot of other people yet. So he was able to help my group promptly with their shoes. They were also able to accommodate my request for four bowling lanes for our group of 20. The bowling went smoothly. Later, I ordered some pizzas for my group, while some of my students ordered their own snacks. The server who helped us tried her very best, but the food took so long to arrive. I learned that our server Cindy was manning the bar by herself, which was ridiculous considering how many people there were!! Another mark of their being understaffed. She did her best, nonetheless, and was running back and forth from kitchen to the lanes, and we did eventually get our food and beverages. Cindy was very helpful and accommodating, even when I paid for our food with the Costco e-gift cards (which are so unnecessarily troublesome for the staff because there weren't any bar codes to scan so they had to MANUALLY TYPE IN the gift card numbers, poor things!) Finally, upon check-out, I learned there were only two staff members working the counter, Kenny and the operations manager Marc. Marc helped me checkout and he was so patient even though the process was excruciatingly difficult. He had to manually type in the gift card numbers for 13 gift cards, some of which wouldn't even work due to the system! Marc is one of the nicest and most accommodating people I've met, and he kept his cool despite a line quickly forming behind me. It wasn't the staff's fault though! The process was just so ridiculous, and the branch was SO UNDERSTAFFED. Corporate really needs to get more people working there because the summer crowds are insane and the staff is so obviously worked to the bone! I finally finished checking out after what felt like 30 mins (because of the whole typing-in-the-gift-card-numbers ordeal). The experience was a great experience for my group. The staff did everything in their power to help us, and MARC was so patient and accommodating about everything. I felt very well-taken-care-of, and I would definitely visit this branch again, although I really hope that they get to hire more people to work the summer crowds. read more

Bowlero Arcadia - Photo area near the back entrance - Bowling Near Me - Arcadia, California