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    Bourne Flooring

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Bourne Flooring

    Fixture refinishing

    Floor installation

    Floor repair

    1 More Service

    Floor restoration

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    Luxe Flooring

    Luxe Flooring

    (19 reviews)

    We had a terrific experience with Max and his crew refinishing our red oak floors. The…read morecommunication has been clear and reliable, the estimate was very reasonable. the floors were done during the discussed time frame and came out beautiful. Everything was covered, and I was amazed how clean the house was when it was done. I wasn't sure what to expect in terms of dust, but they took great care of our home. We highly recommend Luxe Flooring based on the experience we had. They were so professional and respectful of our home and our time.

    TL:DR We hired Max and his team to put new wood floors on our second floors and staircase. He and…read morehis team did a fantastic job from the initial quote to completion. I highly recommend Luxe Flooring - they are very knowledgeable and skilled craftsman, excellent communication with Max, and very reasonable cost. I'll go into a bit more detail here: My wife and I wanted to put new bamboo wood floor on our second floor to match the downstairs bamboo we already have. The project included a curved staircase that doubles back to a landing, two bedrooms, and a bathroom. Luxe was the second flooring company we got a quote with. After reaching out to the highest rated Yelp flooring company in our area we wanted to get a second opinion. Max was better in every way. During the initial estimate Max took much more time to go into detail about all the work he would be taking care of and asked us questions to help him come up with an appropriate and detailed quote of all the labor and materials required. The other company didn't ask many questions and once we spoke with Max from Luxe, we felt so much more relaxed feeling that we were going to be in good hands. To top things off, Max's estimate was a bit lower than the other and his quote really broke down the cost so we could see it all and it made sense. It was a no brainer for us to choose Luxe and we were able to get started just a week and a half later. Max was very responsive in the lead up to the project and we kept in touch via text/call to go over all the details as he ordered the materials. He made excellent recommendations for the vinyl flooring in the bathroom which is much better quality than the one that was originally in the bathroom. And the bamboo flooring was a very close match to the floors we already have downstairs. Max's team was incredibly hardworking. They showed up right on time every morning, took a short break for lunch, and cleaned up before they left each day. Our project took six days to complete which was seemed very reasonable for the difficulty of our house. We live in a very old house and none of the walls are squared off so it took many complicated cuts to get everything aligned perfectly. And it all was. The stairs were even trickier since they wrapped around back to the top landing and the stairs seemed to take the longest. They look fantastic. If Luxe Flooring is available to work with you, I absolutely recommend hiring them for your flooring job. You will not be disappointed.

    Empire Today

    Empire Today

    (239 reviews)

    They receive 2 stars because the customer relations team was responsive and I was able to easily…read morecancel my contract. READ YOUR CONTRACT before signing! They are not liable for damages to your home, including wiring and plumbing. They use subcontractors. Our installer was awful and that's why we rejected the install and canceled the contract. He showed up 3 hours later than what he personally told us, he had old carpet and padding stacked on top of our new carpet (no protective barrier) and one of the carpets was incorrect. You have (3) days to electronically cancel your contract and a different date to mail your certified letter to cancel. We weren't willing to take the gamble after the first installer experience and so glad we read the cancelation policy. Good luck!

    Empire will bend over backwards to get you order and your money but the installation crews are not…read moreall the same caliber and quality control is lacking. I cannot in good faith give Empire a good reference, the quality is quite less than what it should be and they do not stand behind their product and installation. I have a soft spot on the floating flooring plank installed in my living room. I spent a small fortune, over $8000. total on the flooring installed by Empire and then they try to stick me up for another $350. to repair their defective work. That is totally unacceptable and adding insult to injury. Don't walk away from Empire, RUN!!! and do not look back. I will never do business with Empire again and will be happy to tell everyone else I meet and know to avoid Empire at all cost.

    Bourne Flooring - flooring - Updated May 2026

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