I came in to Tuffy (now Mavis Tire) as I was looking for a spot to get my tire rotation and general…read morecar checkup done. I booked my appointment online a few days prior and was surprised and a little skeptical as on the website it said my tire rotations, brake check and general car checkup was free. I was thinking that maybe they would get me once I'm in with some sort of fee or labor. I was wrong! I came in and a gentleman helped me get my profile in their system and within 5 minutes of me getting there, they were already working on my car! There is a gas station and a Starbucks nearby if you need someplace to be but I ended up just staying put in the lobby to see what they are doing to my car. They told me it would be done about 30-40 minutes. Sure enough, 30 minutes later, my car was checked and my tires rotated with a clean bill of health! They told me what I needed to keep an eye on like fluids, etc. but didn't sell me on any service or scare me into getting work done to my car that wasn't needed. I appreciated their honesty. Final thing to settle was the bill - it was indeed free! No hassle, they gave me my work breakdown on my car and sent me on my way! I will definitely be back to this location for my routine maintenance and any other work I need done for my car.

Liars. Way overpriced…read more Big guy at front desk will literally fudge numbers about mileage, about dates, about information right in front of you. He guess-timates. Then when you only need 1 service, he will only offer the most expensive option and lie that they don't have a cheaper option. Unless you pry, and ask again, then they tell you they have it cheaper but it won't be quality. I'm not just a disgruntled customer, I know when I'm being taken advantage of. Do not go here. Go somewhere else. They are a new Mavis and I get it, it's a business and they're trying to make money, but they are liars and will over charge you without any qualms. The management was more trustworthy when it was Tuffy's. Most good reviews are from when it was Tuffy's.

Yay after the great time at Firestone in which they jacked up my lug nut even further, Tuffys had…read moreit covered. Made an appt and was told they would have to air chisel it out and was quoted a reasonable price (lower than Firestone). Since they did a great job I also had them install my tires and did an alignment. They did a great job and the car feels firm. They did let me know I needed new rear brakes, which I didn't let them do. Why you ask? Because I just bought the brakes and did it myself. Boom easy 40 min job. Tuffys was great overall and pricing is about what you'd expect. I will have to come back for future services.

Don't repair your car here, scam. I came here many times…read morefor oil changes. They never topped off my fluids or my transmission oil, that I paid extra for. Thankfully I went to a new mechanic and was told my transmission oil among other things were dangerously low. Beware, you'll pay for the service but they won't or forget to do it.

Service was great they are always so helpful . I had a flat tire they fix it and it was not that…read moreexpensive .

Was passing through the area and my heat shield lost a bolt. By the time I got to Firestone, the…read morewhole front of it was hanging down like a scoop. I couldn't drive an hour anf a half home like this. They did not have time to fix it as it was late in the day on a Saturday, but they got me in, removed the piece, and put it into the back of my SUV so I could repair it later. I would definitely be a loyal customer to this location if I lived in the area. EXCELLENT service! Thanks again!

these gentlemen truly saved my life. i was heading home from a solo trip to tampa when my low tire…read morepressure light came on. i stopped at a gas station in orlando, only to realize my tire was completely flat and of course, i didn't have a spare and had no clue how to change it. i quickly searched for the nearest tire shop and found this place just down the road. holding my breath, i drove over and just hoped i'd make it there safely. it was a sunday afternoon, so i honestly wasn't expecting anyone to even be open. i felt so lucky and relieved when i saw they were. as soon as i pulled in, one of the workers came right over and asked what i needed. i explained the situation and he immediately jumped into action. at one point, i actually told him the wrong tire by accident--he had already lifted the car and was getting ready to remove it, and when i realized my mistake, i apologized. without hesitation or any attitude, he adjusted everything, and went straight to work on the correct tire like it was no big deal. he was so kind and patient the entire time. within 30 minutes, i had a tire on my car and was back on the road. i've never seen anyone move that quickly, especially in the florida heat. these men work hard and deserve so much credit for what they do. i had been struggling at the gas station earlier trying to use the air machine (don't judge me, i'm a young woman with no tire experience) i could barely handle 15 minutes in the heat before i was red-faced and dripping sweat. i truly can't imagine doing what they do all day in that sun. and mind you, when i pulled in, one of them had just finished helping another customer and jumped straight into helping me without even a moment to breathe. they probably get little to no breaks, and when you're sitting comfortably at your 9 to 5 desk job leaving a nasty yelp review, maybe stop and think about how easy your day is compared to the physical labor these men do daily. i also saw a few people complaining about them not being open later on sundays, but the fact that they're open at all on a sunday is generous. they're open every single day from 8 am to 7 pm, and on sundays until 5 pm. that's more than reasonable. i know i can't apologize for ungrateful people, but i really do hope they get the appreciation and respect they deserve. i know there are some negative reviews here, but my experience was completely different. maybe they've brought in new staff or just had an off day in the past, but everyone who helped me was respectful, professional, and genuinely wanted to make sure i was okay. nothing about it felt like a scam at all. the tire they had available was used and not in perfect condition, but it got me home safely and only cost around $50. for that price and the peace of mind i had, i was beyond grateful. please support them if you're ever in a bind or need tire service. they really showed up for me when i needed help most, and they 100 percent deserve your business!!!

If I could give them zero starts I would. Guys as a"" prices pare over hiled. Takes advantage of…read morepeoples need. unreasonable and very argumentative for no reason. No reason to go there. he gets the tires from the junk yard for 1 rememeber that before he charges you 50 for a used 15 inch tire. let them flood in tires a let osha come check on them

Came here after a terrible experience at Mavis (right down the street)…read more I did not have an appointment. I called from Mavis's lot to see what time timeline would be and their said they could get me in immediately. Staff was friendly, competent and professional. Pat especially could not have been more helpful or kind. They have work tables and chairs and TV. Got the work done in an hour and was in and out and on our way to our beach house.

Exceptional customer service. Unfortunately I have had two flat tires over the past year. The…read moremanager at the Ocoee location, Pat, is fantastic. He is knowledgeable, responsive and personable. In both instances he was able to order specialty tires for me and get me back on the road within hours.

This is one of my favorite Mavis. They explained things thoroughly and answer my questions when I…read morehave additional questions of what they're talking about because I don't understand anything about cars. He showed me all the notes and stuff and explain and show me that things are coming back clearly so my car shouldn't give me problems which my battery and alternator was the issue and they completed fast and with great care. And it seemed like they actually did a good thorough research and diagnostics on my car versus hitting a brick wall and not doing more deeper research

Friendly team, clean waiting area, reasonable prices and timely service await at Mavis! I really…read morecould not hope for more from an automotive service provider. I have had several services performed here. In each case, the price was excellent and the service was performed correctly. I highly recommend this location!

Andrew and Tony were amazing!! The service was fast and I was in and out. They gave me a great deal…read moreon my service! I will definitely be back.

I've been here now twice. Both times I had an appointment. Both times they completely disregarded…read moresaid appointment. What is the point of making and offering appointments if you aren't going to respect that appointment? At the first appointment, they also tried to up charge me by $40. Which I argued away because I had already purchased online and in doing so that told me how much labor would be. They tried to say it due to "taxes" and that it was because the website calculates the taxes in NY state. Sir, if that was the case then you should be charging me LESS than the online quote as NY taxes are higher than FL's. They came down but it still somehow ended up being more than what we were told online. They also misplaced my keys and could not find them for a bit so additional time and anxiety there. They didn't seem to think this was problematic and laughed it off. This visit, I walked in and they said "there were a few cars in front of you"...there shouldn't be. I made an appointment. My car should be seen at my apartment time not after whomever walked in before me (which I was told there are appointments and walk in's before you") after sitting there for a half an hour and watching the two other cars back while mine sat there in the lot-which felt retaliatory because I did not hide my dismay after being told that and after having. Similar experience just two weeks prior (which seems reasonable) I found a place that could take me immediately. So I left. When I asked for key they didn't even speak to me. So not only are they incompetent at basic scheduling but they're also unprofessional in their manor. So no I will not be back and you should avoid this place. They can't handle basic scheduling and act like children when they get any pushback about their incompetence.

I took my Tesla model Y to have A body kit installed.... I made an appointment they honored it had…read moremy car in and out with impressive speed. every time I take my cars is there they always get the repairs done fast, and for a fair price. they're very friendly, respectable, and have earned my trust. Precision Auto is the Best in Orlando.

Trustworthy management and mechanics. I was told I needed a very expensive repair from a chain auto…read moreshop. Took it to Precision and was told it was fine. Been using them ever since.