came in to return my rims and tires because I was going through financial difficulties. The manager…read moreSean and employee Darin were awesome. Helped me work out a plan to keep my rims and tires. They were very empathetic and I felt comfortable working with them. will definitely continue this relationship

I have been a valued customer for almost 5 years with RNR Tires. I've even recommended RNR Tires to…read moremy female travel nurses to purchase dependable and reliable tires. But the way RNR tires in Bossier City, La texted me today. I was horrified. I have never in my life been dehumanized but to receive this treatment via texted is absurd. My account was 6 days late. The Account Manager sent me threatening text messages and even SENT me a Picture of SOMEONE ELSE'S Drivers License via Texted to prove that they had the correct person. When In fact they did have the right person but the WRONG Drivers License. Wow! Glad I don't commit identity theft. I phoned the facility to speak with the person or persons sending the text with no avail. I am mortified that people can carryon this way in a professional business. I definitely will NOT recommend any of my colleagues to this establishment ever AGAIN! Ex-Customer I also attempted to contact the web site 2421Manager@RentalConcepts.org and it stated this site does not exist. Hmmm

I stopped off needing a brake pedal plug installed. The…read moremanager was kind enough to fix this for me no charge. He said "it's such a small repair, I wouldn't feel comfortable charging you, It's very easy and it happens all the time to Honda'a and Acura's. 3 other repair shops gave me the run around on when they could do it and how much they would charge was insane. This guy did this out of pure kindness, decency. I highly recommend.

I have been taking mine and my wife's vehicles here for about 15 years. About 6 months ago I took…read moremy wife's vehicle here for an oil change. Vehicle needed tires but we're not in stock so they ordered them and I came back a few days later. They lost the wheelock key during the initial oil a

Man, these guys are great! Got me in and out faster than Jiffy Lube. Fairly priced…read more.. Rusty and team are juts great people. Fastest Oil Change I think I've ever had.

While on the highway, I got a flat front passenger tire. I had already booked my Genesis to go to…read morethe Hyundai dealer for a wheel alignment, but then the tire thing happened. I went to another shop and purchased a tire because I didn't trust driving to Orlando on the spare. That also was a mistake. I blame myself mostly, because my car has never been to any other shop than the dealer and most of these places have no clue how to care for luxury cars. I paid for a wheel alignment, balance and oil change. When they were done, my car was driving like crap. It was not driving as smooth as it usually does. I brought the car back to them, I don't know what they did but they took it out for a drive 3x. When they came back they said it was fine. It was not fine. It was driving rough, and even shaking when it got to a certain speed. I drive out and came right back and asked again for the supervisor. The "probable" issues were: 1. Maybe your barely driven car has a transmission issue that's why it's shaking. 2. Something is wrong with your 2 brand new tires that's why they are riding so rough. I won't say what the real issue was which was partially their fault when I finally brought it to the dealer, but needless to say they will never touch my car again. I had to get another wheel alignment and balance. I considered bringing the report from the dealer to them, but I was so disgusted I knew I would get into an argument with the supervisor so I decided to just take the loss and never go back there and I probably won't recommend anyone to go there either. If you don't know how to service a certain car, you should tell the customer.

I needed to get an oil change and I hadn't been to a Valvoline in years! I'm talking since at least…read more2016. I swung by this location since the reviews were very positive. There were two cars ahead of me when I got there. It probably took me an hour before I got serviced and got out of there. I knew I wanted to get an oil change and new windshield wipers. My total was around $211 and I had a coupon for $15 off the final order. However, one of the mechanics recommended that I get the air filter changed. I agreed it was probably best to change it. My total then bumped up to $233. Obviously then I used my $15 off. Honestly, despite the price being kind of high. I did feel like the mechanics had the best intentions here. They were friendly and very quick on the services. I will come back to get other services in the future.

Anytime I need an oil change this is my go to spot! It's so easy and you don't even have to get out…read moreof your car! You pull in and the guys take care of everything else! I like to go on my lunch break at work, yes that's how fast this oil change is! The value of what you pay and the time you'll save is incredible!

Don't repair your car here, scam. I came here many times…read morefor oil changes. They never topped off my fluids or my transmission oil, that I paid extra for. Thankfully I went to a new mechanic and was told my transmission oil among other things were dangerously low. Beware, you'll pay for the service but they won't or forget to do it.

Yay after the great time at Firestone in which they jacked up my lug nut even further, Tuffys had…read moreit covered. Made an appt and was told they would have to air chisel it out and was quoted a reasonable price (lower than Firestone). Since they did a great job I also had them install my tires and did an alignment. They did a great job and the car feels firm. They did let me know I needed new rear brakes, which I didn't let them do. Why you ask? Because I just bought the brakes and did it myself. Boom easy 40 min job. Tuffys was great overall and pricing is about what you'd expect. I will have to come back for future services.

they did the wrong repair on my car and they did not complete the job they did. Beware of upsales…read moreand smiling faces. go to another place not this Goodyear in Kissimmee and I was overcharged

Went to buy tires and they broke the handle that opens the hood and no one wants to fixed it!read more

When you have a tire issue with your car Discount Tires should always be your first choice. When it…read morecomes to prices and customer service this location on John Young beats everyone in town. The employees here are always very welcoming when you walk thru the door and are very good at listening to what your issues are and solving them for you. While your vehicle is being serviced they come into the guest waiting area to give you full updates on your repairs. I have been using discount tires for over 35years now and this location has won my business over and over. The management at this location should be commended with the employees they have gotten and the great job they do each and every day!

These guys are life savers. I was at Costco getting warranty flat repair, but unfortunately tire…read morecouldn't be patched per policy, and the didn't offer a replacement (no longer available). Called late day was able to get in. Discount honored the treadwear warranty on tires and was able to get me in a full set cheaper than Costco did on last set. Discount is my go to from now on. Thanks manager and staff..

Wow. What a great new facility for my Cadillac Escalade to get its spa day! Walking into the new…read moreMassey Cadillac South felt more like checking into a luxury hotel than a service department. Matt Pelphrey (affectionately known as "Maester Aemon") greeted me with the wisdom and calm you'd expect from the Night's Watch, while Service Director Michael Chernow ("Gru") somehow manages to look like he's plotting to steal the moon but is actually orchestrating outstanding customer service. Together, they're an entertaining duo who make you feel right at home. The dealership is absolutely beautiful, sparkling clean, and every detail reflects pride in the new facility. My Escalade came back looking refreshed, pampered, and in perfect condition--like it had just spent the day at a five-star spa instead of a service appointment. Between the fantastic people, immaculate dealership, and top-notch care, this was one of the best service experiences I've had. If your Cadillac deserves a little royal treatment, this is definitely the place to bring it!

Mark, from the Roadside Assistance Team was absolutely incredible. He fixed the issues with my…read moreCadillac, and explained everything that he was doing. I don't have enough words to express my gratitude. Also a huge thankyou to Tammy Parker in their service dept for giving me Mark's information. You guys are amazing A++++++