I consulted three different orthodontists for my elementary school aged daughter, as this was my…read morefirst experience. Two of these doctors wanted me to immediately sign a contract, make a payment, and rush my daughter into the dental chair in the same day. Dr. Moravec was very different, he said she was not ready and he wanted to be careful to chose the best time in her growth to correct her overbite. We came back every 6 months until she was ready. No rush, painless, and the result was a great smile. My two other children will certainly be patients of Dr. Moravec in the near future as well.

I want to start by saying Dr. Moravec and the staff and beyond friendly and my daughters have…read morebeautiful smiles now! But scheduling is a nightmare especially for parents who work and with school-aged children they are not convenient. Hours are M-Th 9-6 but every time I try to get an appt on one of those days, Dr. Moravec is conveniently not in that day. This has happened more times than not. Also, they schedule particular types of appointments during certain times of the day which do not always work for everyone's schedules. It would be nice if the office was more accommodating for the clientele they cater too which is mostly school-aged children and working parents. Maybe have 1 night they are open later or be open on Fridays as well. Just keep this in mind when you look for orthodonitists.

I love this place. The staff here is so professional and caring. They go above and beyond to make…read moresure your teeth are beautiful. I have recommended them to several friends who have nothing but great things to say. They have many locations that are clean, have a tv and computer to keep children busy and water, coffee ,hot chocolate or tea to drink while you're waiting. Not to mention their point program and the fun trivia games they have. Awesome place.

My orthodontist was really nice and cool and all of the nurses were extremely nice and calmingread more

We love Dr. Konishi and his staff. He has seen both of my kids and has treated them both with the…read moremost advanced orthodontic care. Both of my kids love that he is gentle and speaks to them about their ortho needs. If you live in the Oswego area, this is the orthodontist for you!

From the owner: Services include but are not limited to: Early treatment…read more(ages 5 and up) Comprehensive treatment Clear Correct palette expander reverse pull facemask thumb sucking appliance removable retainer permanent retainer herbst appliance

*I am not a customer at the time of writing this review, though I will be in the future*…read more I entered this place for the first time today. Unfortunately it was due to an incident that happened outside of their property that was completely out of their control. I entered the facility extremely irate and emotional, the staff however were incredibly professional and courteous. The staff after hearing a description of the incident, was immediate and working to find a way to rectify the situation. I met with the manager Julia, Who was exceptionally helpful and understanding. The situation was handled amazingly. So thank you to everyone over there for helping to handle an extremely difficult situation with a grace and professionalism that is unmatched, you guys rock.

Really not happy with my treatment here. I got braces in 2018 and got them off 2021. Before they…read morewere removed, I expressed concern MULTIPLE times about one side of my mouth not making tooth contact when I bit down and the orthodontist was extremely dismissive and basically told me I was SOL because there was nothing more they were going to do about it and I was forced to get my braces off. That was the entire main reason I got braces in the first places. I also mentioned that my teeth seemed angled and like it was uneven when comparing right to left. I had them during Covid which extended my treatment time, and I'm pretty sure they wanted to get me out ASAP since they were no longer making money off of me. My issue with my teeth is still here today (before you ask, no, my teeth haven't moved) and I will likely need further orthodontic work to get it corrected which will entail thousands more dollars for an issue I was told would be fixed when I got my braces here nearly 8 years ago. I am experiencing increased wear on certain teeth from only making contact on one side of my mouth and it is already causing issues that are only going to get worse. Empty promises and poor results.

Unfortunately, I have had the unpleasant experience of bad dentistry. I vowed that my kids would…read morenot endure the same horror. When their pediatric dentist recommended future orthodontic treatment, I scheduled a consult with Dr. Ibrahim since the office is very close to my home. The office staff was very friendly and accommodating. My boys were instantly satisfied as they got to check out a Nintendo ds and countless games during the visit. Upon meeting Dr. Ibrahim, I knew we were in the right place. She gave off those warm and fuzzies. In addition to being extremely caring, she was attentive to my boys and explained in detail possible treatment and outcomes. Fast forward almost a year later and my sons smile and bite has changed dramatically. My other son is also about to start treatment as I totally trust Dr. I and her staff. I am confident that my kids are receiving excellent orthodontic care and not the frightening ordeals I had to encounter as a child.

I will update as time goes by. However, so far there have been some issues…read more We are seeking a consult at Innovative Orthodontic Center to correct what another provider at a completely different practice did wrong. First, this location is only open one day a week. ONE day? Next, they have very nice staff. However, they have you download an app called Dolphin to help with future communications and never answered any of our questions through the app. When I finally was able to call the other location to clear up why, she said we needed to call the Shorewood location ( but again its only open ONE day). We were never contacted. We had to call to make a follow-up appointment. My husband had JUST finished his second failed refinement with the other provider. He was told he will now need $6500 ADDITIONAL work!!!!!!! This is no fault of Innovative Orthodontic. But, I will update after transferring his case. **Make sure you get any Invisalign done by Certified/Licensed Orthodontists. Apparently there are NO Orthodontists on staff at Invisalign... if a regular DDS wants to take a 4 hour class, they can then dispense Invisalign and treat patients. This is NOT comparable to the YEARS of training an Orthodontist like the very qualified specialists at Innovative go through!!

In response to an advertisement in which they were looking for more employees in the office, I…read morewanted to double check the accuracy of the information in the advertisement as there were some contradictions and a pay rate spread which seemed strange. Contacted them 3 times. 1st 2 times I called on a Friday and the lady I needed to talk to was not available on Fridays. Contacted them on Monday again and was told that the lady I was asking for was not available and that I just needed to send my resume. After explaining that I had some questions, the answer was that if it was in the advertisement is was "most likely correct" (pay rate) and no explanation about a part time position with a work week of 58-72 hours/week???? Just send your resume and then they will contact me if interested. Strange way of trying to get employees if you are not even willing to explain upfront. Tells a lot about a company in my honest opinion. I was really interested, till this last interaction..........

13 people standing in the lobby. 10 people seated. They do not care about your time at all. Making…read morean appointment is a absolute joke

New patient here and I am satisfied with the dental work and dental treatments. I'm on the way…read moreback to my old smile. Dr R. is very compassionate and shows great consideration. Checks to see if you are in pain while procedure is being done often. My forever previous dentist has retired. I had been jumping around trying to find a good dental office. Welp, I have found it here. Just wish they had Saturday hours or late evening appointments. Overall my experience thus far has been good.

Dr. Joe is the best. Always thorough, always kind and always puts my mind at ease. Love my…read morehygienist, Madison! No complaints whatsoever!

Would not recommend. The staff is nice but the actual doctor was very aggressive and rough with my…read morechild. Will not be returning due to lack of respect and rough patient care.

Always booked out for months, inflexible with scheduling almost always requiring kids to leave…read moreschool and miss classes, staff is rude, dismissive, and do not show the slightest flexibility. There are probably better options in the area.

Yes. Dr. Kay is the real deal. I got adult braces at 40…read morebecause of a cross bite and clenching problem and severe pain in my teeth. I went to another orthodontist before Dr. Kay and he told me I would need $35k oral surgery after I paid him $5k and a year of treatment. I went to Dr Kay for a second opinion - boy am I glad I did. Dr Kay fixed me up, no oral surgery needed! And if I had gone to doctor Kay on the first place I would have saved thousands. Also he is a really engaging and interesting person, and his staff is kind and helpful.

Dr Kay and his associates do a fantastic job. Very friendly and welcoming. My 3 children and myself…read moreare all are patients, I would recommend them to anyone.