This group did not provide acceptable service for my daughter. In fact after scheduling her…read moreseveral time and months in advance, they called each time to tell me that the ortho had an emergency. They knew two weeks ahead of the appointment that the ortho was going to have an emergency every time it was my daughter appointment time. She didn't get seen or treated for all of 2022 and I had to go find her another ortho to take her case. I informed this office that my daughters braces needed adjusting and that she was in pain. They still canceled. The only time I actually spoke to someone is when they called me to Inform me that the ortho had to cancel, otherwise no one picked up the call or returned messages. I am still waiting for them to refund me my money and they actually tried to bill me again last month! Save yourself and your child pain and grief. Go somewhere else. These guys are not good. Millie C from customer service send automatic messages inviting us to call and discuss our feedback. Hey Millie C, you and your staff do not answer calls or return them. Read the reviews. You are wasting peoples time.

Took my son for an exam and cleaning. I was told his teeth were fine and in good shape. Fast…read moreforward 6 months later and I take him to a different dentist and find out that he has multiple cavities that have gotten worse. No one and at Advanced Family dental can explain why we were told he didn't have any issues with his teeth. Definitely wouldn't recommend.

Best ever! Best price, best quality, best care anywhere!…read moreLove the hours of operation. Thanks for everything.

The actually oral surgeons and dentist have been fantastic. The problem with this place is the…read morefront desk and the billing for their services. I had a bridge done in March 2024 and my insurance Aetna had worked out all the payments but a year later I get a bill for $422 dollars. When I inquired about this, I was lied to numerous times. To the point where I had to call their corporate office because they hung up on me. This is following a week of them, calling me every hour for a bill that I had received that week saying it was 90 days past due. If there was a way around the front desk in the billing department, I would highly recommend this practice however, it might be in your best interest to look elsewhere.

Dr. Raia and his staff are outstanding. Pam, Leslie, Martha, and the rest of the staff are…read morepersonable and friendly. Doctor always makes sure you are comfortable and goes above and beyond for his clients.

I had a fantastic experience! The entire staff is incredibly polite, professional, and welcoming…read more From the moment I walked in, I felt comfortable. The dentist and hygienist took the time to explain every step of the procedure, which really put me at ease. Highly recommend this clinic to anyone in the crest hill area!! and also speek Spanish "

I've been going to this office for the past two years and am completely satisfied with my…read moreexperience. Dr. Asim is my dentist and he's always treated us like family. My parents recommended that I come to his office from Naperville. After meeting him and visiting his office, I understood why they make the drive thirty minute commute. His office is clean. The Dr. is knowledgeable and well trained. His professionalism and patient care are outstanding. I would recommend his office to my friends and family. Thank you for pulling my wisdom teeth. Thank you for recommending fastbraces and for helping me smile with confidence. I'm looking forward to getting my braces off today after 23 months. I look forward to returning for continued whitening treatments. I will update my review as I'm compelled to tell others of my excellent experience.

I really like Dr. Asim at Dental Starz because he is so pleasant and thorough. He is really up to…read moredate with the latest and most current trends in dentistry and has a good breadth of knowledge about other areas related to dentistry. He took the time to listen to me and then thoroughly explain things to me in a way that made me feel respected. The location of this practice is great because it's easy to access due to it's location on Larkin Ave. The office is clean and the ladies at the front desk are very nice.

Worst dentists and care I've ever encountered. My child and I both had cavities needing to be…read moreworked on. Dentist couldn't seem to numb us efficiently. If you are in the industry, you know that giving a block in the cheek is usually all it takes, but this woman shot my son 8 times! 8! This indicates that she has a poor knowledge of the nerves in the mouth. The dentists care was completely lacking, she kept looking up to watch the television every 10 seconds while attempting to drill, her office never called me back regarding my much needed root canal, my teeth now have way too much space in between where the cavities were. Went to get another opinion, turns out I didn't need a root canal and my cavities could have healed, they were never that deep at all. This dentist likes to drill just to drill. The front desk staff barely speaks English, quoted me for the cost of dental work and were off by $600. This is by far the worst place to have dental work. Do not trust!!!

Why are so many dentists unethical?? Leaving yet another dentist (Dr. Khan at Pristine Dental in…read moreRomeoville) frustrated bcuz they upcharged and charged me out of pocket for a "surgical" instead of a regular tooth extraction. They used codes so my insurance won't cover it & I had to pay out of pocket. It was a very basic, simple extraction tho she caused me pain like she pried it out with a crowbar while she said she was unable to numb me more. She also cracked one of my husband's teeth while working on his teeth. We found her 2 yrs ago after I had to leave a different unethical dentist who had cheated me. She seemed good in the beginning but services progressively worsened. She doesn't even tell you before she touches you to begin work (I called her out on this) & the staff unprofessionally chat & laugh amongst themselves. Ive heard her admonish & ridicule a fearful crying child. Go elsewhere! Now I see yelp & google reviews stating similar issues. Why does this keep on happening?? Is there any surprise that I have dental phobia & don't trust most dentists?? Now I'm back to square one seeking another again who takes Delta Dental tho I hardly have any trust in dentists left. Ugh!

Unfortunately, I have had the unpleasant experience of bad dentistry. I vowed that my kids would…read morenot endure the same horror. When their pediatric dentist recommended future orthodontic treatment, I scheduled a consult with Dr. Ibrahim since the office is very close to my home. The office staff was very friendly and accommodating. My boys were instantly satisfied as they got to check out a Nintendo ds and countless games during the visit. Upon meeting Dr. Ibrahim, I knew we were in the right place. She gave off those warm and fuzzies. In addition to being extremely caring, she was attentive to my boys and explained in detail possible treatment and outcomes. Fast forward almost a year later and my sons smile and bite has changed dramatically. My other son is also about to start treatment as I totally trust Dr. I and her staff. I am confident that my kids are receiving excellent orthodontic care and not the frightening ordeals I had to encounter as a child.

I will update as time goes by. However, so far there have been some issues…read more We are seeking a consult at Innovative Orthodontic Center to correct what another provider at a completely different practice did wrong. First, this location is only open one day a week. ONE day? Next, they have very nice staff. However, they have you download an app called Dolphin to help with future communications and never answered any of our questions through the app. When I finally was able to call the other location to clear up why, she said we needed to call the Shorewood location ( but again its only open ONE day). We were never contacted. We had to call to make a follow-up appointment. My husband had JUST finished his second failed refinement with the other provider. He was told he will now need $6500 ADDITIONAL work!!!!!!! This is no fault of Innovative Orthodontic. But, I will update after transferring his case. **Make sure you get any Invisalign done by Certified/Licensed Orthodontists. Apparently there are NO Orthodontists on staff at Invisalign... if a regular DDS wants to take a 4 hour class, they can then dispense Invisalign and treat patients. This is NOT comparable to the YEARS of training an Orthodontist like the very qualified specialists at Innovative go through!!

I consulted three different orthodontists for my elementary school aged daughter, as this was my…read morefirst experience. Two of these doctors wanted me to immediately sign a contract, make a payment, and rush my daughter into the dental chair in the same day. Dr. Moravec was very different, he said she was not ready and he wanted to be careful to chose the best time in her growth to correct her overbite. We came back every 6 months until she was ready. No rush, painless, and the result was a great smile. My two other children will certainly be patients of Dr. Moravec in the near future as well.

I want to start by saying Dr. Moravec and the staff and beyond friendly and my daughters have…read morebeautiful smiles now! But scheduling is a nightmare especially for parents who work and with school-aged children they are not convenient. Hours are M-Th 9-6 but every time I try to get an appt on one of those days, Dr. Moravec is conveniently not in that day. This has happened more times than not. Also, they schedule particular types of appointments during certain times of the day which do not always work for everyone's schedules. It would be nice if the office was more accommodating for the clientele they cater too which is mostly school-aged children and working parents. Maybe have 1 night they are open later or be open on Fridays as well. Just keep this in mind when you look for orthodonitists.

*I am not a customer at the time of writing this review, though I will be in the future*…read more I entered this place for the first time today. Unfortunately it was due to an incident that happened outside of their property that was completely out of their control. I entered the facility extremely irate and emotional, the staff however were incredibly professional and courteous. The staff after hearing a description of the incident, was immediate and working to find a way to rectify the situation. I met with the manager Julia, Who was exceptionally helpful and understanding. The situation was handled amazingly. So thank you to everyone over there for helping to handle an extremely difficult situation with a grace and professionalism that is unmatched, you guys rock.

Really not happy with my treatment here. I got braces in 2018 and got them off 2021. Before they…read morewere removed, I expressed concern MULTIPLE times about one side of my mouth not making tooth contact when I bit down and the orthodontist was extremely dismissive and basically told me I was SOL because there was nothing more they were going to do about it and I was forced to get my braces off. That was the entire main reason I got braces in the first places. I also mentioned that my teeth seemed angled and like it was uneven when comparing right to left. I had them during Covid which extended my treatment time, and I'm pretty sure they wanted to get me out ASAP since they were no longer making money off of me. My issue with my teeth is still here today (before you ask, no, my teeth haven't moved) and I will likely need further orthodontic work to get it corrected which will entail thousands more dollars for an issue I was told would be fixed when I got my braces here nearly 8 years ago. I am experiencing increased wear on certain teeth from only making contact on one side of my mouth and it is already causing issues that are only going to get worse. Empty promises and poor results.

I love this place. The staff here is so professional and caring. They go above and beyond to make…read moresure your teeth are beautiful. I have recommended them to several friends who have nothing but great things to say. They have many locations that are clean, have a tv and computer to keep children busy and water, coffee ,hot chocolate or tea to drink while you're waiting. Not to mention their point program and the fun trivia games they have. Awesome place.

My orthodontist was really nice and cool and all of the nurses were extremely nice and calmingread more