1. Boulevard Place Dental Care

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Plainfield, IL

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Boulevard Place Dental Care

5.0 (3 reviews)
Closed • Closed
Updated 2 months ago

Services - Boulevard Place Dental Care

Cavity treatment

Dental exams

Tooth filling replacement or repair

Boulevard Place Dental Care Photos

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Heritage Grove Family Dental - Very nice office!!

Heritage Grove Family Dental

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This Dental Group is exemplary on all fronts. From the front desk, to their dental support staff,…read moreto their clear and upfront billing approach...and up the ladder to their leader, Dr. Gallos, who is always compassionate and focused on getting every treatment approach perfectly accurate. Not to mention that Dr. Gallos is fluent in all facets of dental needs, from a cleaning, to affects of clinching, on to a filling and even completing comprehensive root canals. You just don't see this, nor can you hardly ever find such comprehensive support from any dental practice within Illinois...having one Doctor capable of all these things. This is an exceptional practice, with an excellent leader!

While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

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Plainfield Dental Care

3.1(56 reviews)
3.6 mi

Needed a new dentist and googled around me. My husband saw this place and wanted to try it. Walked…read morein and wow, the inside was beautiful. The employees are very nice and helpful. Glad we choose here so far! Finally got my cleaning done and Ashley was amazing!!! I have been afraid of the dentist for years now, based off bad experiences and she had made that fear go away.

I am very disappointed with the service I received from your office…read more I visited your dental office sometime last year, although I do not remember the exact date. At that time, a new profile was created for me, and I was asked to have an X-ray taken. I explained to the doctor that I had already had an X-ray done and asked if my previous dentist could send the existing X-ray to your office instead. I was later contacted by your office and told that you had received the X-ray. I was then asked if I would like to schedule an appointment, However, when I called today to schedule the appointment, I was told that you could not schedule me because I had not had the X-ray taken through your office and that I would now be considered a new patient because of this. I find this extremely frustrating and feel that this is very poor customer service. If you had already received and accepted my previous X-ray, I do not understand why I am now being required to have another X-ray simply because it was not performed through your office. It feels like I am being asked to repeat a service unnecessarily, resulting in an additional cost, rather than having my existing records used.

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Innovative Orthodontic Centers Shorewood - Joliet Location

Innovative Orthodontic Centers Shorewood

4.7(12 reviews)
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Unfortunately, I have had the unpleasant experience of bad dentistry. I vowed that my kids would…read morenot endure the same horror. When their pediatric dentist recommended future orthodontic treatment, I scheduled a consult with Dr. Ibrahim since the office is very close to my home. The office staff was very friendly and accommodating. My boys were instantly satisfied as they got to check out a Nintendo ds and countless games during the visit. Upon meeting Dr. Ibrahim, I knew we were in the right place. She gave off those warm and fuzzies. In addition to being extremely caring, she was attentive to my boys and explained in detail possible treatment and outcomes. Fast forward almost a year later and my sons smile and bite has changed dramatically. My other son is also about to start treatment as I totally trust Dr. I and her staff. I am confident that my kids are receiving excellent orthodontic care and not the frightening ordeals I had to encounter as a child.

I will update as time goes by. However, so far there have been some issues…read more We are seeking a consult at Innovative Orthodontic Center to correct what another provider at a completely different practice did wrong. First, this location is only open one day a week. ONE day? Next, they have very nice staff. However, they have you download an app called Dolphin to help with future communications and never answered any of our questions through the app. When I finally was able to call the other location to clear up why, she said we needed to call the Shorewood location ( but again its only open ONE day). We were never contacted. We had to call to make a follow-up appointment. My husband had JUST finished his second failed refinement with the other provider. He was told he will now need $6500 ADDITIONAL work!!!!!!! This is no fault of Innovative Orthodontic. But, I will update after transferring his case. **Make sure you get any Invisalign done by Certified/Licensed Orthodontists. Apparently there are NO Orthodontists on staff at Invisalign... if a regular DDS wants to take a 4 hour class, they can then dispense Invisalign and treat patients. This is NOT comparable to the YEARS of training an Orthodontist like the very qualified specialists at Innovative go through!!

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Boulevard Place Dental Care - generaldentistry - Updated October 2026

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