Great experience! I thought I wrote her name down ( I think it was as Holly? Short grey hair with…read moretattoos like lol! She greeted me in such a HAPPY and SMILING manner, with laughter. I loved her, fast and gentle - I asked for a survey card but before I mail it in I do want to confirm that's her name please. Blessings, Frank

Getting your blood drawn sucks but they did a great job here. They were understaffed and there were…read morea decent amount of people here but I still got out in an hour without an appointment! Also the phlebotomist was great and got my vein first try. They have a nice waiting room and an outdoor area. One of the kiosks didn't work which caused some chaos and there were lots of technical difficulties but they got through it.

Nina is amazing! I went in two days in a row for a blood draw and she was just wonderful. Quest is…read morelucky to have her!

$1,100.00 quote for labs that were done for 160 dollars at BCH…read more Also, There was something off about the visit. The person surely didn't want to be working. She was kind enough to give me "discount" places to look for online. That required signing up n shit. Not my thing. Called BCH and got a transparent quote on the phone. Did a walk in the next day. See pics of costs.

I am a patient of Anchor Point Primary Care, and unfortunately they use Carent Lab. This lab's…read morebilling process and follow-ups are simply a joke. (i) When I was charged mistakenly by Anchor Point around $300 for an annual, I called them and they said there was an error and corrected the code and eventually my account was $0. (ii) 4-5 months later, I got this "debt collector" letter for what I owe to Carent Lab for $14. Why? Because apparently they don't send bills and I was the one who was supposed to not just call Anchor Point and but also Carent Lab to check if I owe something. I am sorry but you guys are business partners and you need to take care of your patients and do this billing stuff in coordination when there is a significant error. While I was expecting an apology for the original bill, getting a debt collector letter is simply not how things should work.

Billing department is completely incompetent. After paying a bill of theirs I discovered it should…read morehave been covered by insurance and for over a year they had been sending claims to the wrong address. Despite my insurance sending multiple letters to tell them this, they never corrected the error and eventually billed me. After I informed them of the error, it took repeated calls for them to resubmit the claims and refused to do so for the older claims because it was allegedly too late. For the older bills I paid 3 times what the insurance company would have paid out and will not receive a refund because billing couldn't do their job. Moral of the story: Don't pay bills from this company until you've double checked they did their job correctly.

My life insurance company had a special test for which I required a blood draw. This location is…read morevery convenient in Ken Pratt in Longmont. The interior is clean. When I arrived without an appointment, they were able to provide the service immediately. The gentleman at the desk took a phone call on speaker while I was waiting to be checked in. The blood draw was quick and efficient.

Came here for a rapid COVID test and it was the easiest process ever. Very easy to schedule online…read moreand was in and out in less than 10 minutes and I got my results in 45 minutes. The staff was very nice, if I ever need another rapid test or other medical testing I would definitely come back!

I had the worst experience with their Billing Department and due to their incompetence they turned…read moremy outstanding invoice (which I was charged in error) to a debt collector without communicating with me. I tried to contact the patient advocate and NEVER received any response, despite many e-mails to this Department I even tried to correspond with the Boulder Medical Center Management who ignored my letters as well.

After our experience wth Presbyterian Cornell MediCal Center, I must state that our experience…read moreyears ago with Boulder Medical Center was amazing!!! The ER room took quick care of my husband after his bike accident and saved his life. He was assigned a room quickly, the staff at the ER was attentive and professional and focused. The nurses and doctors supervised on a timely basis and monitored. I was ready to get on a plane yesterday after wasting over 10 hours at Presbyterial Cornell ER which was the complete opposite. Thanks to the entire staff at Boulder Medical Center. I should have written this review, years ago! Especial thanks to Dr. Charlie Jones!!!!

Everyone, everyone at this clinic works in sync! Each of them is kind, patient, super informative,…read moreknowledgable and professional!! I have been there many times in the last several years and each time has been a wonderful experience - despite the circumstances. The front desk, the xray tech, the NP and PA's are just stellar! I cannot say enough about each of them.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

I've been to this place twice in the past year and both times I was in and out within 20 minutes…read moreand the staff were super kind and friendly. I bruise really easily, and I only like my blood being drawn on my left side, and they always accommodate and talk to me the whole time to distract me because I have to get a lot of viles drawn. Overall, I would highly recommend this place and I'll definitely be coming back again

My Dr sent me here as they take walk ins and are quick, I have been waiting for over 40 mins still…read morewaiting to be called back.

I cannot say enough wonderful things about Dr Denham! She has mitigated my pain better than any…read moredoctor I've seen. She's responsive to needs, compassionate and I would follow her to the end of the world to be seen by her. She is the BEST!

I saw Kristen, the PA. She was awful and would not let me get a word in edgewise. She told me that…read morethere wasn't anything they could do for my neck and that I would just have to go back to doing cervical shots. I had heard of alternative treatments that did not involve pain pills and was looking for possibilities down the road. She was negative and would not hear me out. She told me to change my job without hearing about my background. I felt like I was on trial for seeking pain pills when I was not even remotely interested in pain pills! We have a problem in society where people in pain or somehow judged. I was looking for someone to work with me on alternative options and it was a one-way dialogue. It took months to get into see her as well. Save your money and your time. There is a great pain clinic in Denver. Find that and go there.

The woman working was incredibly unprofessional and antagonistic. I literally re-downloaded Yelp to…read moreleave this review, so that should tell you something! Also, you can check out my previous reviews of other spots, I overwhelmingly leave positive reviews but this phlebotomist made the appointment incredibly unpleasant from start to finish. I came in and sat waiting (the automated check-in screen wasn't on when I arrived) for over 10 minutes in full view of this woman with no acknowledgment. I just shrugged it off, even though I was the only one in the waiting room. She finally comes up and turns on the automated check-in. I do that and ask why the next appointment isn't until 30 minutes from now, given that I've been the only one in the waiting room and we could have completed the blood draw in the time I spent waiting to be acknowledged. She says there's another appointment at 2pm - okay, fair enough. However, she then starts sassing me saying that I should have made an appointment - I brought up that the email I received said that no appointment was needed. She snaps: "well, who sent that email because that's not correct". I said: "How would I know that when I don't work here? I can pull up the email if you like" and she goes "I'm not trying to argue with you". Really? You could have fooled me. I have never had this type of verbal altercation at a lab (or anywhere else for that matter) in my life. This location is convenient but I will never come back, given that this is how they treat patients. The rating would be zero stars if Yelp allowed it.

The phlebotomist is not right in the head. She wouldn't accept my written lab order saying it was…read moretoo old. It had last week's date on it! Then she said she was calling the doctor to make sure she wouldn't run tests that the doctor didn't want. She dialed and then put the phone down. Then she asked for my insurance card and then started telling me about my visits from 5 years ago. She's nuts! I realized that and left. I called Quest to complain, and they said they'd give her more training. Quest doesn't care about you. Go to another lab that doesn't tolerate inappropriate behavior from their employees.