Getting your blood drawn sucks but they did a great job here. They were understaffed and there were…read morea decent amount of people here but I still got out in an hour without an appointment! Also the phlebotomist was great and got my vein first try. They have a nice waiting room and an outdoor area. One of the kiosks didn't work which caused some chaos and there were lots of technical difficulties but they got through it.

Great experience! I thought I wrote her name down ( I think it was as Holly? Short grey hair with…read moretattoos like lol! She greeted me in such a HAPPY and SMILING manner, with laughter. I loved her, fast and gentle - I asked for a survey card but before I mail it in I do want to confirm that's her name please. Blessings, Frank

i got blood taken the other day. the lady went straight…read morethrough my vein and nicked my artery. there is no other explanation for my arm to look like this because i am not iron deficient. half of my arm is bruised and honestly hurts. i've gotten blood taken plenty of times but this is the first time i came here. i will not be returning.

$1,100.00 quote for labs that were done for 160 dollars at BCH…read more Also, There was something off about the visit. The person surely didn't want to be working. She was kind enough to give me "discount" places to look for online. That required signing up n shit. Not my thing. Called BCH and got a transparent quote on the phone. Did a walk in the next day. See pics of costs.

I am a patient of Anchor Point Primary Care, and unfortunately they use Carent Lab. This lab's…read morebilling process and follow-ups are simply a joke. (i) When I was charged mistakenly by Anchor Point around $300 for an annual, I called them and they said there was an error and corrected the code and eventually my account was $0. (ii) 4-5 months later, I got this "debt collector" letter for what I owe to Carent Lab for $14. Why? Because apparently they don't send bills and I was the one who was supposed to not just call Anchor Point and but also Carent Lab to check if I owe something. I am sorry but you guys are business partners and you need to take care of your patients and do this billing stuff in coordination when there is a significant error. While I was expecting an apology for the original bill, getting a debt collector letter is simply not how things should work.

Billing department is completely incompetent. After paying a bill of theirs I discovered it should…read morehave been covered by insurance and for over a year they had been sending claims to the wrong address. Despite my insurance sending multiple letters to tell them this, they never corrected the error and eventually billed me. After I informed them of the error, it took repeated calls for them to resubmit the claims and refused to do so for the older claims because it was allegedly too late. For the older bills I paid 3 times what the insurance company would have paid out and will not receive a refund because billing couldn't do their job. Moral of the story: Don't pay bills from this company until you've double checked they did their job correctly.

My life insurance company had a special test for which I required a blood draw. This location is…read morevery convenient in Ken Pratt in Longmont. The interior is clean. When I arrived without an appointment, they were able to provide the service immediately. The gentleman at the desk took a phone call on speaker while I was waiting to be checked in. The blood draw was quick and efficient.

Came here for a rapid COVID test and it was the easiest process ever. Very easy to schedule online…read moreand was in and out in less than 10 minutes and I got my results in 45 minutes. The staff was very nice, if I ever need another rapid test or other medical testing I would definitely come back!

I was unsure on how to rate this because I have been going to the BMC since I was born. Dr fries is…read moreamazing, saw him for 18yrs and then after Dr. seigfried who is by far the BEST Dr I have ever seen! Been too her for the last 12 yrs with out complaint! She has taken care of me and my family since then. Dr Seigfried's nurse Kristine is by far the best in the building! She and dr seigfried are genuine, kind, gentle and treat you like family. The reason I am putting this some what poor review is because of a recent encounter with the family practice department reception desk. Specifically Gwen, my husband needed an rx picked up and I was told to pick up at foothills location. Well by the time I arrived and realized it was supposed to be broadway it was 4:45. I had asked the receptionist Julie if she wouldn't mind calling the broadway location to let them know I'm on my way but to leave it downstairs to be picked up at urgent care. Well the phones were turned off as if the facility was closed... Julie the very nice and helpful receptionist at foothills was very unhappy that she even could not get through on the phones so she went in the back and figured out how to get through. When she did finally reach someone she was told that wasn't an option and that I would have to pick it up the following day. The thing is my husband was in need of this medication and could not wait until tmrw. Julie was very frustrated and handed the phone to me and I discussed the importance to Gwen over and over again. She ended up asking for advice from someone still in the office. She returned with "I can do this just this one time but in the future this will not happen!" I understand this but it was not my fault I was told the wrong location and it was not my fault that she turned the phones off at a quarter till 5! Absolutely unprofessional to turn the phones off to a dept that is supposed to be open until 5PM!!!!! I tried to call on my way to check and it kept circulating prompts! I am very very disappointed and very unhappy with this situation. If I had never been to the BMC I would have given 1 star.

Since my review both my daughter's and husband's Dr's have left BMC, you would have to ask why…read morethey are all leaving. My husband called to get a new PCP and they said sorry we don't have any available for you! He's been with them for 20years! So now he is left with finding another PCP, he found his old one at UC Health in Denver. I left meself and found a Direct Primary Care Physician, she is brilliant and I can contact her whenever I want or get a prescription filled the same day, all for 1 cost. BMC is atrocious the way they treat patients and loyalty.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very…read morewell. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours.

I was sent down to Labcorp to get bloodwork because the OBGYN phlebotomist was out that day. Never…read moreagain will I go there. I waited for an hour while there was ONE person drawing blood, and for half the time I was waiting, she left for her lunch break. I finally walked out and will go literally anywhere else for bloodwork. Do not recommend wasting your time waiting here as a walk in.

I would rate 0 if possible. I've already waited 2 hours. now I'm sitting in the blood draw chair…read morewaiting longer. busy hospital but 1 person here to draw labs and deal with customers. so ridiculous. LabCorp doesn't answer phone either. people with appointments wait too. don't think that will be better than walking in. I was checked in - took 10 minutes standing at the window. that same woman is checking every patient in and moving between 2 rooms to do the blood draws. DONT EVER COME TO LOUISVILLE AVISTA HOSPITAL LAB!! you will be here all day

I cannot say enough wonderful things about Dr Denham! She has mitigated my pain better than any…read moredoctor I've seen. She's responsive to needs, compassionate and I would follow her to the end of the world to be seen by her. She is the BEST!

I saw Kristen, the PA. She was awful and would not let me get a word in edgewise. She told me that…read morethere wasn't anything they could do for my neck and that I would just have to go back to doing cervical shots. I had heard of alternative treatments that did not involve pain pills and was looking for possibilities down the road. She was negative and would not hear me out. She told me to change my job without hearing about my background. I felt like I was on trial for seeking pain pills when I was not even remotely interested in pain pills! We have a problem in society where people in pain or somehow judged. I was looking for someone to work with me on alternative options and it was a one-way dialogue. It took months to get into see her as well. Save your money and your time. There is a great pain clinic in Denver. Find that and go there.

filthy, boxes everywhere, waited for 20 minutes after my appt was supposed to happen before I saw a…read morehuman being, it was like a bad SNL skit

The woman working was incredibly unprofessional and antagonistic. I literally re-downloaded Yelp to…read moreleave this review, so that should tell you something! Also, you can check out my previous reviews of other spots, I overwhelmingly leave positive reviews but this phlebotomist made the appointment incredibly unpleasant from start to finish. I came in and sat waiting (the automated check-in screen wasn't on when I arrived) for over 10 minutes in full view of this woman with no acknowledgment. I just shrugged it off, even though I was the only one in the waiting room. She finally comes up and turns on the automated check-in. I do that and ask why the next appointment isn't until 30 minutes from now, given that I've been the only one in the waiting room and we could have completed the blood draw in the time I spent waiting to be acknowledged. She says there's another appointment at 2pm - okay, fair enough. However, she then starts sassing me saying that I should have made an appointment - I brought up that the email I received said that no appointment was needed. She snaps: "well, who sent that email because that's not correct". I said: "How would I know that when I don't work here? I can pull up the email if you like" and she goes "I'm not trying to argue with you". Really? You could have fooled me. I have never had this type of verbal altercation at a lab (or anywhere else for that matter) in my life. This location is convenient but I will never come back, given that this is how they treat patients. The rating would be zero stars if Yelp allowed it.