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    Labcorp

    2.2 (13 reviews)
    Open 7:30 am - 5:00 pm

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    7 months ago

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    2 months ago

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    10 months ago

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    3 years ago

    Horrible customer service. The receptionist was completely rude and the techs minimal to no conversation.

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    5 years ago

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    Carent Laboratory Solutions

    Carent Laboratory Solutions

    1.3(15 reviews)
    2.5 mi

    I am a patient of Anchor Point Primary Care, and unfortunately they use Carent Lab. This lab's…read morebilling process and follow-ups are simply a joke. (i) When I was charged mistakenly by Anchor Point around $300 for an annual, I called them and they said there was an error and corrected the code and eventually my account was $0. (ii) 4-5 months later, I got this "debt collector" letter for what I owe to Carent Lab for $14. Why? Because apparently they don't send bills and I was the one who was supposed to not just call Anchor Point and but also Carent Lab to check if I owe something. I am sorry but you guys are business partners and you need to take care of your patients and do this billing stuff in coordination when there is a significant error. While I was expecting an apology for the original bill, getting a debt collector letter is simply not how things should work.

    Billing department is completely incompetent. After paying a bill of theirs I discovered it should…read morehave been covered by insurance and for over a year they had been sending claims to the wrong address. Despite my insurance sending multiple letters to tell them this, they never corrected the error and eventually billed me. After I informed them of the error, it took repeated calls for them to resubmit the claims and refused to do so for the older claims because it was allegedly too late. For the older bills I paid 3 times what the insurance company would have paid out and will not receive a refund because billing couldn't do their job. Moral of the story: Don't pay bills from this company until you've double checked they did their job correctly.

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    Carent Laboratory Solutions

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    Quest Diagnostics

    Quest Diagnostics

    2.1(15 reviews)
    9.7 mi

    The woman working was incredibly unprofessional and antagonistic. I literally re-downloaded Yelp to…read moreleave this review, so that should tell you something! Also, you can check out my previous reviews of other spots, I overwhelmingly leave positive reviews but this phlebotomist made the appointment incredibly unpleasant from start to finish. I came in and sat waiting (the automated check-in screen wasn't on when I arrived) for over 10 minutes in full view of this woman with no acknowledgment. I just shrugged it off, even though I was the only one in the waiting room. She finally comes up and turns on the automated check-in. I do that and ask why the next appointment isn't until 30 minutes from now, given that I've been the only one in the waiting room and we could have completed the blood draw in the time I spent waiting to be acknowledged. She says there's another appointment at 2pm - okay, fair enough. However, she then starts sassing me saying that I should have made an appointment - I brought up that the email I received said that no appointment was needed. She snaps: "well, who sent that email because that's not correct". I said: "How would I know that when I don't work here? I can pull up the email if you like" and she goes "I'm not trying to argue with you". Really? You could have fooled me. I have never had this type of verbal altercation at a lab (or anywhere else for that matter) in my life. This location is convenient but I will never come back, given that this is how they treat patients. The rating would be zero stars if Yelp allowed it.

    The phlebotomist is not right in the head. She wouldn't accept my written lab order saying it was…read moretoo old. It had last week's date on it! Then she said she was calling the doctor to make sure she wouldn't run tests that the doctor didn't want. She dialed and then put the phone down. Then she asked for my insurance card and then started telling me about my visits from 5 years ago. She's nuts! I realized that and left. I called Quest to complain, and they said they'd give her more training. Quest doesn't care about you. Go to another lab that doesn't tolerate inappropriate behavior from their employees.

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    Quest Diagnostics
    Quest Diagnostics

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    Labcorp - laboratorytesting - Updated May 2026

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