We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we were a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok. read more

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very well. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours. read more

I am a performer. An aerial cellist with a huge show only days away. I had a cold that had been trailing me for nearly a week. A couple days before, it felt like it relapsed and suddenly I was achy, feverish, with snot just continuously dripping and the worst cough that just wouldn't quit. I was terrified! I was due to play my cello fifteen feet up in the air in the coming days as part of my one-woman show that had a run time on one hour. My family encouraged me to go into urgent care. I simply picked this one because it allowed my to make an appointment instantly with little wait time. When I arrived, I had no wait time and was kindly ushered into a room. The nurse entered and took my vitals in less than five minutes of entering the room and was super kind. Soon after Aisling Ryan - Abbott stepped in and very quickly assessed the situation. She listened and was sympathetic to my situation and immediately gave me a plan of action after having me tested for COVID, RSV, and Influenza. My results showed I had Influenza A. Not just a cold. The relief of knowing what was going on, along with an action plan was a huge weight off my shoulders. Soon after starting treatment I found myself feeling immensely better and feeling confident about my airbourne performance. Every moment of my visit from desk to doc was perfect. Thank you AFC UC team for everything you did to help me! read more

AFC Urgent Care Boulder - Medical Centers Near Me - Boulder, Colorado

Do not go here if you feel like you have an infection or need immediate care or anabiotic. This place requires a culture to be grown even with a visible infection and cannot prescribe an antibiotic until 5 to 7 days after you've been there in which you have to keep calling them to find out if the results are back. Other AFC in the Denver area do not require this but these are privately owned so call and ask first so you don't waste your time. Seriously horrible representation of an Urgent Care. read more

Sexist and discriminatory. Repeat patients are treated like shit. Tons of personal information is gathered pre-visit and none of this is retained between visits. Stop by in person or sign up online, doesn't matter. Endless repeat info to fill out every single time. Zero regard for patient experience. read more

Everyone, everyone at this clinic works in sync! Each of them is kind, patient, super informative, knowledgable and professional!! I have been there many times in the last several years and each time has been a wonderful experience - despite the circumstances. The front desk, the xray tech, the NP and PA's are just stellar! I cannot say enough about each of them. read more

The Dr. was terrible with my son and gave up getting him to stick out his tongue. So no evaluation was done. He didn't check his lungs, nothing. He was condescending and unhelpful. Why go to urgent care. My son has had strep many, many times. I don't even think the swab was done properly. (Partly my son's fault as he was feeling so bad). Do not take children. Keep them home and see pediatrician on Monday. read more

We are frequent users because it is z challenge to make appointments with different primary care providers. The Nurse Practitioners practice evidence based care, listen carefully, and are patient and kind. I appreciate that most speak some or fluent Spanish. The challenge remains the schedule system. I understand that folks need to be triaged for safety reasons. So why not get rid of the time slots and go with walk in like the ED? This way we all understand that waiting long past the scheduled appointment is expected. Back to what matters most to my family and me: quality of care. The care we have received over the past 2 years has been excellent. Thank you for being in Louisville. ​ read more

Showed up on a Sunday morning to an almost empty waiting room. Said it would be 20 minutes and they took me right back to an exam room. Forty minutes later I stepped out to ask about the wait. I never made it to their board and the way they acted this wasn't the first time this had happened to someone. Told me it would be ANOTHER HOUR wait and they were going as fast as they can. What?!?! I left. And they said it would be 5-10 days before they return my copay. The front desk also didn't act surprised by the mistake either. read more

A year ago my husband went here to get a mole removed that had gotten big where his collar rubs against the back of his neck. The health practitioner was a really nice guy, who had been in the military, and told him they couldn't punch it out the way would do so at a dermatologist, but that he could do a field cut with stitches, and they could send it to get it biopsied, no problem. He did it right there in the office, it came back benign, and he got his stitches removed ten days later by the same guy. It was a positive experience. Not so today. My husband now has a strange mole on his back he wanted to get checked and removed, same as before. Every dermatologists in the area is 6 months out. So he figured he could just do the same as last time. We waited two hours until the EMT guy came in and went over his chart, checked the mole, and did his vitals, He was super nice and mellow, nice bed side manner. All was well until Lea the nurse practitioner barreled into the room. And I do mean barrelled. Her energy was fast and unnerving. And if she had read my husband's chart before coming into the room, she would have seen that he suffers from anxiety, and health anxiety in particular. Not to mention, if someone came in about a potentially cancerous mole and you see they suffer from health anxiety, or any anxiety for that matter, wouldn't you want to be calm and easy going with them? That's just good bed side manner and good common sense. She immediately said they don't remove moles there and she wouldn't touch it. My husband said that he had been there before and gotten it done. She then asked: "Are you sure?" Totally gaslighting him. He replied: "110% sure," and I backed him up as he had just been there a year ago to the exact same place. I mentioned the guy had been in the military and she said his name, so my husband asked if he could make an appointment with him to do the same as before. She told us they are not allowed to give out schedules. We did not want a schedule, we wanted to make an appointment. She repeated they could not give out schedules for security reasons. My husband had made an appointment the last time to get his stitches removed, so why couldn't she have just found out when he was in, and made an appointment for my husband to see that practitioner, who could remove the mole and send for biopsy, same as before? This was the most unhelpful health person I have ever encountered in my entire life and I am 56. She should not be working in health care. Not only did she not have any offering of what to do, except to give us a list of dermatologist (which we already had from Medicaid), but she had the worst, most insincere and in unempathetic attitude on top of that. Plus, because my husband is on medicaid he also asked if the lists would be doctors who take medicaid, which she seemed confused by. So completely unhelpful. Then she said there was maybe someone in Longmont who could remove it, but she would have to call. She left the room for another twenty minutes and while gone my husband began to have a panic attack and almost began crying. I wanted to cry too, but my anger was stronger, as to how we were being treated--by someone who is supposed to treat patients with care and kindness. It feels like our entire society is becoming more and more lacking in empathy and care for one another, but to find this at the doctor is not only unacceptable, but also heartbreaking and infuriating. We felt totally lost leaving there, and no answers to the situation. How can people in the health care profession make someone scared about potential cancer be so unaccommodating and unkind? I honestly don't know what this world is coming to if at base, we cannot be kind to each other, especially when dealing with people who are sick, or potentially sick. On top of it, the woman at the front desk was on the phone the whole, time, completely unfriendly, and would barely acknowledge or speak to you. She just wanted you to deal with the computer sign in, etc. Why do these people get into health care if they do not want to deal with other human beings? I guess they just do it to get a steady paycheck, but go into accounting instead, or tech God's sake, if you don't want to really engage in a kind and courteous manner with other human beings. My husband and I ended up walking out, and when the nurse asked why we were leaving we said; "Because you're not a very nice person, haven't helped us at all, and have a really terrible bed side manner. My husband added, "Maybe do better next time." Bottom line, I am completely bereft after this visit at the state of health care in the US. This is Boulder, one of the nicest places, and most expensive to live places in the country, and this is what we have? Shame on this nurse, and shame on this facility for keeping someone employed who really shouldn't be working in health care if this is how she treats people. Too sad. read more

Poorly run and we waited over an hour past our estimated time, even after checking in online. We watched multiple people who came in after us get seen first. Very disappointing. read more

I am beyond thrilled that this new urgent care is practically walking distance from my home! Unlike the last clinic there, the staff was warm, friendly, professional and caring. Couldn't be happier with them! I was able to check in online, get an approximate arrival time suggestion, and didn't have to wait in the lobby at all. Really a positive experience and I'm very grateful they are there! read more

We have been to this AFC urgent care many times, and I've had a great experience every single time, except one (the NP who was on duty, that day would not listen to me about what medication did, and did not work for my daughter. Thankfully, we were able to connect with another practitioner at through AFC. Who would listen. But this is the exception, not the norm.) . I am truly flabbergasted by the bad reviews, because each time we've been treated with respect, insurance has been used, and we've received the treatment we've need. covid testing and receiving medications and fluids, STI, testing, dog bite, flu, symptoms, etc. You name it, and if it's inappropriate urgent care, Problem, they cover it. I've also seen them triage people in quickly for emergency situations, and send them over to the ER as appropriate. I can't speak Kylie enough about this practice, and we'll definitely come back again. Thanks! read more

ALERT: This is the first bad review i have ever written, and only because I don't want others to be in my situation. Be aware that although AFC urgent care may be covered in network, other services such as labs, may not be in network and you may be quite surprised by the bills you get. This is against the law under The No Surprise Billing Act. I spoke with the regulatory agency to confirm that it is a violation and it is. i talked with the head of billing and owner repeatedly with no result. i will now let the regulatory agency handle it. read more

Nobody wants to go to an urgent care center. I wasn't looking forward to it, but I was pleasantly surprised with the whole experience! They have an online booking tool where you can get in line without having to show up and just wait forever. I showed up a little early. The front desk ladies were super pleasant and friendly. I sat down for about 5 minutes and was called up again to give my card for payment. I was told to take another seat in the waiting room and I'd be called in shortly. I probably waited about 5-7 more minutes and was called back. The first lady came in (once again within about 5 minutes of me in the room) to get the backstory and such. Came back in to do swabs for the tests and get blood pressure. Was in the room for maybe 10 more minutes max and the nurse practitioner or doctor came in and talked to me. They sent the prescription over to the pharmacy I gave them at the front desk when I checked in and was able to just walk out after. Everyone was super pleasant and it was incredibly efficient for anything in the healthcare industry! (Lol) I hope you don't have to go, but if you do need an urgent care, you can't go wrong here. Apparently it is also woman owned or operated...maybe that is why it is so efficient! . Can't say enough good things about these ladies and professionals. read more

TLDR: this is an amazing place to receive fast, high quality, personalized care. This AFC location offered me high quality care. I checked in at the front desk, greeted by two friendly receptionists. I waited for about 7 minutes while I filled out my intake form, before being escorted back to a room. Almost immediately a team member came in to ask me questions and take my vitals. After they were finished, I waited in the room for less than 5 minutes. The doctor then came into the room and apologized for the wait (very considerate, seeing as I had not been waiting long at all). The doctor was very attentive when I described my symptoms and walked through two options for the care I could receive. She was extremely friendly and compassionate, and shared her own experience with the illness that I had. She made me feel heard and conducted her examine slowly and thoroughly. I am extremely satisfied with the level of care and attention I received, and will absolutely visit this location again (hopefully I won't have to, but if I get sick this is where I'm going). read more

In and out with great care equals five stars, lady's and gentleman.! I just couldn't kick my terrible flu, hours later I was feeling so much better thanks to AFC. read more

This is one of the BEST urgent cares I have ever been to. The staff was so friendly and well as caring, and I felt truly comfortable around them and explaining my situation as to why I was there. They were keeping my mother, who is states away, in the loop the whole time I was under their care, and asked me first if it was OK to tell her certain things. The NPs I had were incredibly helpful as well, and very knowledgeable. Great place! read more

I came in for a yeast reinfection, which is very common for women. Being that this establishment is woman-owned, I figured they'd be very helpful in this arena. NOPE. As many women know, if u do not get rid of yeast from ur clothes/home, u WILL BE reinfected. Yeast is VERY, VERY hard to get rid of. I've tried literally everything: heat, washing, ultra hot drying, oregano cream, tea tree shampoo, etc. But, when I get reinfected from an item of clothes or a part of my carpet or recliner that still has yeast, I need diflucan to get rid of it. I go in for it cuz this time it's in my eye, which has happened before and a dose of diflucan makes it go away. Easy solution. This time, because I had been tested a few weeks back and tested negative, which I was... I was refused diflucan for this NEW situation arising from a reinfection. I told the doctor that I've tried standing next to the oven cuz I know heat kills yeast, which works but it's not the best solution. What does he say in response to this? Literally "Don't microwave yourself". I wish I could tell you this was all a joke. NO, he was serious. Then, I tell him that it's in my clothes and in the carpet and nothing I do makes it go away. What does he say in response to this? He looks at me condescendingly, "Have you tried washing it??????" Oh my god....... this man does not want to help me. He refused to give me ANYTHING for my eye, he didn't even offer to send me to an opthalmologist or even look at my eye. I am asian and fully believe this treatment was due to his racist beliefs. Needless to say, I have been terrified of this location. It has damaged me emotionally and psychologically, to come in distraught and fearful for the health of my eye, only to be mocked and be shown that my health matters not and to leave without any help for my eyes but also a massively damaged sense of safety and love for myself. This place is dangerous. POCs already know to stick together in Colorado, make sure to stay away from here. Will update in the future with this specific doctors name when I grab it from my file. read more

No. * NOT AFC in Boulder Very confused bunch of people. Went in for a few simple tests and a doctors note. They could not SEND me the note or results. Called 6 times, Hung up on me- voice mail- then I emailed, ..and then.... went in. They gave me the wrong note then- and still could not give me the results. !!! took days and days. A person goes to urgent care to get a simple note- and then still cant get the note? Its urgent care- Crazy- inefficient. If you want to get frustrated- and I needed the results and note. Promised me 3 times- they would email them- then encrypt on my email- (?) Still they could not manage to send them. I called up the Louisville location- this office sent it to me within 5 minutes. No weird encryption. read more

I typically am not a review writer - I had a wonderful experience at this urgent care. From start to finish the staff was welcoming and kind. Dr. Autumn was the cherry on top of the experience with her upbeat and charismatic energy. If I am in need of another urgent care visit, I will be coming here. read more

Saw me for a few minutes and told me I would get better in a few days, did NOTHING for my ailment or pain. Bill came in weeks later at almost $1,000. Go elsewhere unless you want to throw money away. read more

Beautiful location and nice staff! The wait time is low and there are a lot of services here that I can't get at other Urgent Cares such as lab work on site and even same day STD testing! read more

I went to the Boulder AFC in the early afternoon with a badly pulled back muscle. Preregistration was easy and the front desk was covered by Brandi and Laura, who were friendly and so helpful! Within 20 minutes I was being assisted by Nurse Practioner Haley who was wonderful and quickly came up with a therapy. By that evening I was back on my feet and was able to hike trails over the next two days. Thank you AFC Boulder for my saving my trip to CO! read more

This was the nicest group of people i've ever come across! They made me feel comfortable and treated me so kind! I would definitely recommend. I don't remember their names but everyone was so pleasant and the place itself was so clean!!! read more

These incredibly kind folks saved my rear end when I needed a negative Covid PCR test quickly on a Sunday! I was in town for an event but had accidentally gotten the wrong kind of Covid test. It was Sunday, and I had less than 24 hours before my event started to somehow get a negative PCR test. Otherwise, I wouldn't be able to attend. I'd been frantically calling Walgreens, calling other urgent care places, trying to figure out how to get the darn test... which typically takes 24-72 hours to get a result. Boy, was I stressed. Laura, Jonathan, and the other folks at AFC urgent care were my total heroes -- they figured out that I could take the NAAT PCR test at their center, which gets results in only 15 minutes. And my insurance covered it! The relief I felt... I practically heard a voice say, 'Cinderella, you SHALL go to the ball!' Even if I hadn't been able to get the rapid NAAT PCR test, AFC Urgent Care's turnaround time for the regular PCR test is only 24-48 hours even on the weekend. Since I needed my result for Monday morning, that was much better than Walgreens or the other urgent care place I called, which wouldn't have sent out their specimens to the lab until Monday night. And can I reemphasize how unusually kind everyone was? They must have a superb work culture here, because starting from Laura at the front desk who was warm and immediately understood why I was stressed out, to Jonathan the nurse who realized the rapid test would probably work for me and gave me time to call the event organizer and check, everyone here was phenomenal. Also, as of June 20, 202, Yelp seems to have out of date information for this clinic -- you can walk in to their place on Pearl Street, they're not operating out of a trailer anymore. Seems that they just got settled in their new building and are fully functional. read more

Went for a strained ankle, all records on file from another SAFC site, got rigt in, paperwork was fats and east, med-tech took info, doctor came immediately, X-Ray tech quickly got a picture, Doctor explained condition prescribed a pain drug, sent Pharmacy. Best walk in clinical in Boulder County Staff 100% professional, clerical staff helpful and informative Don't go anywhere else. read more

Be careful if you come here for rapid testing for travel. It is not clear on the website that even if you have an appointment you will be triaged with the rest of the urgent care patients (which obviously have more serious needs than a travel PCR) and that you will have a full provider visit before you get your travel PCR. That means I'm will get billed for a full urgent care visit when all I need is a swab. I recommend finding someplace else. I've been waiting 45 minutes already. On the website it says testing is by appointment only and requires an in person visit, but that doesn't indicate that it will be a full provider visit. read more

AFC URGENT CARE IS THE MOST DESPICABL, DISGUSTING, FOUL ESTABLISHMENT that both of my legs have ever walked into. not only did my husband wait four hours to be checked up on after he broke his wrist and his arm and his penis wasn't working. He had erectile dysfunction, and when we went in the back, it took another three hours for the x-rays of his penis to come back yeah, I said it. My husband was mocked for his broken penis several times by several different "professionals" or so they say. No ma'am, a Capri Sun will not make my husband's shattered penis feel better even after the third time you've asked him. 0/5 stars. Will only come back if I feel like I need to be degraded. read more

If I had wanted to make a full recovery without seeking treatment I would have just stayed home. I went in for cold/flu symptoms and ended up needing a throat culture done. Typically that test takes 1 to 2 days but I didn't get my results for 8 days. I had been very sick for days and was mostly better by the time I got those results. I also never got to speak to a provider about them and whoever it was that called to notify me didn't even try to pronounce the bacteria I was infected with. I had to ask for an email copy of the results so I could see what I had. Disappointed with how slow the results were and that every time I called to ask about it, it felt like I was being dismissed and like I wasn't a priority. read more

I can't say enough good things about this clinic! I was visiting from out of town and needed care from an injury. The entire staff was so friendly and incredibly helpful. The check-in process was easy, I was taken in for care within 10 minutes of arriving, and was out and stitched within 1.5 hours. Extra stars as this clinic is woman owned! read more

This place has to be the worst Urgent Care. One step away from Malpractice! Autumn (Nurse Practitioner) was pissed I refused a Covid test and border lined argued with me about not taking the Covid test. Then slapped down a piece of paper listing all the possible illnesses containing a fever and said I could leave. On that piece of paper it states, "Diagnosis discussed" and "Diagnosis and treatment was discussed with the patient" NOPE never happened. In fact, nothing was discussed - no diagnosis - no treatment - nothing! On that piece of paper they slapped down there are several abbreviations - I have no idea what most of those mean. I wouldn't even consider this place heath care. read more

My visit was a good experience, the staff was helpful and friendly. The NP I saw seemed quite competent. However, it turned out the staff wasn't that helpful as they sent my lab work to an out of network lab for me. Very frustrating and very expensive. So BE careful and make sure that you specifically ASK them to check your insurance if you need lab work. Not sure I'd go back. read more

Do not get a COVID test for travel here. They give you a full medical exam and bill you for it. Total scam. Read other reviews, same issue. When I complained they got very rude...clearly they know this is an issue! False advertising on website. No mention of full exam for a healthy child! Horrible! read more

I have been vacationing in Boulder. My allergies started to act up and before getting on a plane back to Texas my husband thought it would be helpful to rule out Covid. My experience from the receptionist (so friendly) to the nurses and doctor was absolutely perfect. I didn't have Covid and I was so glad to have gotten this check up at such an efficient and encouraging place. I will return!! read more

If I could give this place zero stars I would. I went in after having a migraine for three days straight. (I have chronic migraines and my prescription medication wasn't helping). They didn't have the iv medication that is necessary for this situation and were generally unhelpful. Then, six months later they called me and threatened to send me to collection for not paying the bill. I never received a bill and it turned out they sent it to the wrong address (even though I gave them a copy of my drivers license which has my current address). Beyond this, the bill was for over 200$ (after insurance) even though they did next to nothing to help me! AFC on the whole is a total scam. Their website says "There's no medical field experience required; just business savviness and will to learn. American Family Care has medical franchises for sale and it's time for you to own one." No offence but I don't care about business savviness when I am having a medical crisis. I personally prefer an urgent care that is run by someone who knows how to do that? So that people don't get scammed? read more