I had the worst experience with their Billing Department and due to their incompetence they turned…read moremy outstanding invoice (which I was charged in error) to a debt collector without communicating with me. I tried to contact the patient advocate and NEVER received any response, despite many e-mails to this Department I even tried to correspond with the Boulder Medical Center Management who ignored my letters as well.

After our experience wth Presbyterian Cornell MediCal Center, I must state that our experience…read moreyears ago with Boulder Medical Center was amazing!!! The ER room took quick care of my husband after his bike accident and saved his life. He was assigned a room quickly, the staff at the ER was attentive and professional and focused. The nurses and doctors supervised on a timely basis and monitored. I was ready to get on a plane yesterday after wasting over 10 hours at Presbyterial Cornell ER which was the complete opposite. Thanks to the entire staff at Boulder Medical Center. I should have written this review, years ago! Especial thanks to Dr. Charlie Jones!!!!

Everyone, everyone at this clinic works in sync! Each of them is kind, patient, super informative,…read moreknowledgable and professional!! I have been there many times in the last several years and each time has been a wonderful experience - despite the circumstances. The front desk, the xray tech, the NP and PA's are just stellar! I cannot say enough about each of them.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

This clinic is part of the Denver Metro division of UCHealth whole main campus is in Aurora at the…read moreAnschutz Medical Center. The location in Boulder is very convention, ample building and parking. There are several different services and specialties available under one roof, and a good location fro their patients who need to be closer than Anschutz for regular care. There are clinics for family medicine, heart and vascular, an eye center, a pharmacy, a lab and other specialties. There are providers that are here full time as well as some who rotate in from Anschutz and other locations in some specialties. I have been a patient here of several providers, in several areas over the years. In fact, before they opened this larger facility, I was a patient at their previous locations in central Boulder. This may be a bit farther for me but still only 10-12 minutes depending on traffic. Very convenient and even more convenient for those farther east in Boulder. I am very pleased with the many providers I have seen. Also, the check in staff and medical assistants are nice to work with. If your insurance covers this option, and mine does, I think may people could be quite happy with the choice. And know that if you need a broader range of specialties or a lab that is walk in, not strictly advance appointments, the UCH system has grown considerably in Longmont. This is still a lot closer than Anschutz and referrals to these other locations in the UCH system are readily available.

Morgan, the individual who is in charge of scheduling for pelvic floor therapy has been…read moreunprofessional and rude, gaslighting me for her ongoing mistakes with scheduling. There has been unclear communication. I have spent hours on the phone chasing her down trying to get answers and every time I get blamed and gaslit. I had my intake appointment over a month ago. I was supposed to have my next appointment 2 weeks ago. That was canceled. Then when I went in for my 8:30am appointment this morning and was told my appointment was canceled and they called me an hour ago. That appointment was still in the app the evening before. She gave a generic sorry woth no empathy and no acknowledgement of the inconvenience, and again gaslit and blamed me for not seeing a call an hour before an appointment when I was trying to get ready for my day with 3 medical appointments. Pelvic floor therapy is incredibly intimate and before even meeting my doctor, I don't feel comfortable or safe going there.

I was admitted to the Boulder Community Hospital Emergency Department on July 21, 2025 for…read more'seizure-like activity.' The ER physician misdiagnosed the symptoms as 'psychosis' and arranged for me to be placed on an M1 hold and transferred to Cedar Springs Hospital psychiatric institution in Colorado Springs later that day. This assessment was not competent and was gravely in error. Two days later, on July 23, 2025, I was transferred to the UC Memorial Health Center ER in Colorado Springs by ambulance from Cedar Springs Hospital and placed under intensive care due to asphyxiation from choking on vomit during tonic-clonic seizures. The staff at Cedar Springs claimed I had fallen and hit my head at their facility, which my care team at Memorial Hospital was able to find no evidence of. I was put on a ventilator and a tracheal tube was inserted. By that point I already had pneumonia. To quote an MD from the Memorial Hospital case notes on July 23, "The specific organ or organ systems failed or in danger of failing were Cardiovascular, Neurological, and Respiratory." To quote his colleague on July 24, "Patient's condition is life-threatening and without ongoing intervention would deteriorate." A third Physician on July 26 noted, "BH [Behavior Health] evaluated him and he is NOT gravely disabled and does not meet any M1 hold criteria," and, "This pt [patient] has Epilepsy." This was the neurologist who observed the tonic-clonic seizures on EEG. I was discharged from Memorial Hospital and sent home later that day. Respiratory failure and tonic-clonic seizure are known to cause permanent death of brain tissue and irreversible injury to the brain. They should have just sedated me and put me on EEG, that's not hard or expensive. But I guess then they don't get to bill the insurance for as much. Would not recommend.

I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!

I really appreciate BCH - It has the feeling of a community-based and supported institution - a…read morerarity for hospitals these days. I have seen several providers - all excellent. Highly recommend!

I was admitted to the Boulder Foothills Hospital Emergency Department in Colorado on July 21, 2025…read morefor 'seizure-like activity.' The ER physician misdiagnosed the symptoms as 'psychosis' and arranged for me to be placed on an M1 hold (involuntary psychiatric commitment) and transferred to Cedar Springs Hospital psychiatric institution in Colorado Springs later that day, although in his own notes he claimed I was not 'agitated,' 'depressed,' or 'in distress.' This assessment was not competent and was gravely in error. Perhaps I should have been sedated with Ativan and Versed if necessary to control the convulsions and connected to EEG in some form of effort to diagnose the seizures, which would not have been difficult or expensive, although this would not have allowed the hospital to bill my insurance for very much money. Two days later, on July 23, 2025, I was transferred to the UC Memorial Health Center ER in Colorado Springs by ambulance from Cedar Springs Hospital and placed under intensive care due to asphyxiation from choking on vomit during tonic clonic seizures. The staff at Cedar Springs claimed I had fallen and hit my head at their facility, which my care team at Memorial Hospital was able to find no evidence of. I was put on a ventilator and a tracheal tube was inserted to clean the vomit out of my lungs. By that point I already had pneumonia. Simply rolling me onto my side may have prevented the issue. Rather, the staff at Cedar Springs only offered stern lectures regarding my 'misbehavior,' which were not helpful. I was only offered food with choking hazards and given lit cigarettes at the facility. I was in and out of the seizures for about three days, completely cut off from any possible access to medical attention, before I lost consciousness. My next memory is of the feeding tube being removed at Memorial Hospital. To quote an MD from the Memorial Hospital case notes on July 23, "The specific organ or organ systems failed or in danger of failing were Cardiovascular, Neurological, and Respiratory." To quote his colleague on July 24, "Patient's condition is life-threatening and without ongoing intervention would deteriorate." A third Physician on July 26 noted, "BH [Behavior Health] evaluated him and he is NOT gravely disabled and does not meet any M1 hold criteria," and, "This pt [patient] has Epilepsy." This was the neurologist who observed the tonic clonic seizures on EEG. I was discharged from Memorial Hospital and sent home later that day. Fortunately I am now nine months seizure-free. Respiratory failure and tonic clonic seizure are known to cause permanent death of brain tissue and irreversible injury to the brain, and may cause sudden-onset death. Would not reccommend.

This practice is amazing! I got an appointment easily and was seen quickly, got tests, results…read moreand prescriptions all within a few hours. I cannot say enough about the care and consideration I received

I love this practice! Kind, professional, knowledgeable. You couldn't ask for more. Great front…read moredesk, great providers. So thorough and thoughtful. I highly recommend this office for your primary care.

Amazing doctor here! First time I felt heard at an urgent care - didn't gaslight just perfect care.read more

Its all good , especially the front office The owner took…read morethe time to call about my visit and my concern .

I've always gotten good care at Kaiser. Most of my care has been at the Rock Creek office, but a…read morefew years ago my optometrist (Dr. Joel Winter) moved here, and I followed him. Dr. Winter is very methodical and careful, and always gives my retinas a thorough examination because I had tears in them way back in 2016. I have a lot of confidence in his work. The facility is more cozy than Rock Creek and easier to get to and get around in, although they only have a few specialties here. My wife's optometrist (Dr. Shealeen Panetta) is also here, so we visit the facility fairly frequently. The facility just finished a long remodel, which was messy, but it's all finished now and looks good.

Hands down the best insurance I have ever had. I love my primary care physician and the rest of my…read morehealthcare team. Also the fact that everything is linked in one platform and I can do most of the tests in one place? I had anthem blue cross and blue shield through my job and I got Kaiser through my husband's job when I lost my job. I got another job with Anthem again but I decided to keep Kaiser because I like ot way better.

Clean, convenient, and professional health care center. I have only been once (for my seasonal flu…read moreshot) but the sign-in process was efficient, the staff was friendly, and I got a Bugs Bunny band-aid after the shot. I'm not sure if they utilize medical/nursing students for training here (I think that would be a great idea), but the staff I saw was a combination of adults and young people and had everything running smoothly.

If you're a student at CU Boulder, go anywhere else. The cancellation fee is ridiculous and the…read morefront desk ladies are horrible.

A few years ago, I saw Dr. Blanton at Boulder Medical Gastroenterology and had a great experience…read more Since I'm considered high-risk, I marked my calendar to return this past July for my three-year follow-up. Because I hadn't heard from them, I called to schedule--only to find that no one answers the phone in scheduling. I repeatedly called, left messages, and kept missing the return calls. This went on for months until September, when I finally reached someone. I learned that Dr. Blanton had left the practice, so I scheduled with Dr. Emily Ward instead. I provided my insurance information (unchanged since my last visit) and the name of my referring provider, and the scheduler confirmed everything was in-network. About a month later, I received a voicemail stating they had no record of my insurance. When I called back, I was told they did have my information and that someone would reach out the first week of December regarding my December 17 appointment. By December 10, I still hadn't heard anything, so I called again to ask about prep instructions. I later received a message saying they needed my PCP's information (which I had already provided) and that I needed lab work--something I've never needed before. With my procedure only four business days away and prep needed in three days, I have no time to arrange labs. I called this morning to talk with someone, but once again, no one answered. I left a voice msg canceling my appointment and will be finding another practice--one with better communication and competence. The customer service has drastically declined since my last visit. Adding to my concerns was my husband's experience at this facility. After completing the prep, we were literally getting into the car for his colonoscopy when they called to CANCEL because their equipment wasn't working! Anyone who's gone through a colonoscopy prep knows how unpleasant that is. They rescheduled him, but he needed a new $75 prep prescription. He refused to pay for it since they canceled, and after some back-and-forth, they agreed to provide it--but he had to drive to Boulder to pick it up, costing him an hour of missed work. Three years ago, I would have highly recommended Dr. Blanton. I don't know what's changed, but I will not be returning to this facility.

On 11/03/2025, an (untrained?) employee at Dr. Ramirez-Berlioz's practice tried checking me, with…read moregreat effort. In the process she asked me 3-4 times for my name... then the same for my birthdate... then for my appointment time... then continued fumbling around while squinting at her monitor, apparently trying to figure out how to use the program. By the time she had figured things out, I was ONE MINUTE past my appointment window... a lateness which she had caused... so she told me that I had to go to another counter. "Don't worry," she said, "They just have to tell the doctor." So I went to where she directed me to go and spoke to a pleasant woman who left me several times to talk to someone (Dr. Berlioz?). Ultimately, she told me that I would have to reschedule, even though I had arrived on time and it was Berlioz's staff who had caused the check-in tardiness. I asked to speak to the Office Manager, to explain the situation... confident that the person would acknowledge their obvious error and get me in to see Dr. Berlioz (mostly to get an expired prescription renewed). A stern woman named Maria (?) came out and immediately made it clear that I would have to reschedule... not caring that THEY had caused the situation.., and to come to this appointment I had gone to two bloods draws, missed work and driven from Louisville... as well as how my prescription would not be renewed/refilled without this visit. My logic/predicament fell on uncaring, deaf ears. I am just so, so disappointed in Dr. Ramirez-Berlioz and her staff. Not only did they refuse to see me (despite their error), but they have yet to contact me afterwards (as promised by the Office Manager). Further, they had the nerve to charge me $75 for this... and my prescription has now lapsed. What a blatant violation of the Hippocratic Oath! This is a systemic problem within Boulder Medical Center. Poor treatment of patients and poor communication. I have filed complaints against Dr. Berlioz with the Colorado Medical Board, and against the facility with CDPHE.