Amazing doctor here! First time I felt heard at an urgent care - didn't gaslight just perfect care.read more

Its all good , especially the front office The owner took…read morethe time to call about my visit and my concern .

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

I am a performer. An aerial cellist with a huge show only days away. I had a cold that had been…read moretrailing me for nearly a week. A couple days before, it felt like it relapsed and suddenly I was achy, feverish, with snot just continuously dripping and the worst cough that just wouldn't quit. I was terrified! I was due to play my cello fifteen feet up in the air in the coming days as part of my one-woman show that had a run time on one hour. My family encouraged me to go into urgent care. I simply picked this one because it allowed my to make an appointment instantly with little wait time. When I arrived, I had no wait time and was kindly ushered into a room. The nurse entered and took my vitals in less than five minutes of entering the room and was super kind. Soon after Aisling Ryan - Abbott stepped in and very quickly assessed the situation. She listened and was sympathetic to my situation and immediately gave me a plan of action after having me tested for COVID, RSV, and Influenza. My results showed I had Influenza A. Not just a cold. The relief of knowing what was going on, along with an action plan was a huge weight off my shoulders. Soon after starting treatment I found myself feeling immensely better and feeling confident about my airbourne performance. Every moment of my visit from desk to doc was perfect. Thank you AFC UC team for everything you did to help me!

I have been to this urgent care twice now and both times the staff has been beyond amazing. The…read morenurse Mark was super courteous, funny, efficient, and professional. I saw Ashley the first time and she too was wonderful. Unfortunately, I had to go in again today and I was fortunate enough to get Dr. Tobey Schultz. She was super intelligent, funny, engaging, professional, and treated me in a manner I really love, which is to start with self-care before leaping to antibiotics. She had the perfect balance of cautious and open. If I have one complaint it's that the front desk receptionist (Kelvin/Calvin?) has too many duties and so both times I waited over 15 minutes for him to show up to check me in. Once he arrived he was courteous, fast, and kind. I'd suggest getting him some help! Thank you Boulder Medical Center - Urgent Care... your team ROCKS!

I almost never give bad reviews, but DO NOT GO HERE. Why? I…read morebiked over to boulder medical center 2 days after recovering from norovirus (stomach bug). The place was practically empty, and I got in right away. I woke up with moderate abdominal/stomach pain, enough to distract from my work, and wanted to know if I should take a laxative. Not only did they never let me see an actual doctor, the nurse refused to give a solid answer to my question about the laxative, and even though I said I felt good enough to bike home, she recommended I go to the hospital if it didn't resolve within the next few hours. It didn't. So, I went to the hospital. Immediately after arriving to an emergency room, the doctor looked me over, and said "I'm not worried at all". Immediate red flag on the previous advice I got at BMC Urgent Care. 3 hours of tests later, absolutely nothing was wrong with me. I just had really bad indigestion, brought on by the norovirus messing with my gut biome. I asked specifically if this could be the case, and the nurse refused to give me a straight answer. Now I have a $2500 medical bill -- and that's AFTER insurance. I would not have gone to the hospital if I hadn't received this bad advice. A friend of mine had a similarly bad experience. He explained what he felt his problem was, based on his medical history. His (later proven correct) suggestions were ignored, and they put him on the wrong medication to solve it. Condition worsened. One week later, a trip to a different urgent care fixed it for him. I'd give 0 stars if I could, but if I have to give one star, it's because the front desk people were excellent. You can see on my profile I almost exclusively give 5 star reviews. Trust me: don't go here.

I had the worst experience with their Billing Department and due to their incompetence they turned…read moremy outstanding invoice (which I was charged in error) to a debt collector without communicating with me. I tried to contact the patient advocate and NEVER received any response, despite many e-mails to this Department I even tried to correspond with the Boulder Medical Center Management who ignored my letters as well.

After our experience wth Presbyterian Cornell MediCal Center, I must state that our experience…read moreyears ago with Boulder Medical Center was amazing!!! The ER room took quick care of my husband after his bike accident and saved his life. He was assigned a room quickly, the staff at the ER was attentive and professional and focused. The nurses and doctors supervised on a timely basis and monitored. I was ready to get on a plane yesterday after wasting over 10 hours at Presbyterial Cornell ER which was the complete opposite. Thanks to the entire staff at Boulder Medical Center. I should have written this review, years ago! Especial thanks to Dr. Charlie Jones!!!!

Dr. Carol is so nurturing, calming and superb with kids. I would recommend her in a heartbeat.read more

Dr. Carole Keim is amazing. She makes the whole process of seeing the Doctor as simple and easy as…read morepossible so that she can focus on your health 100%. She is able to accomplish so much with a Zoom Telehealth consultation which makes it extremely convenient. She also conveniently comes to you if needed. Her rates are very reasonable an Her service is first class.

Awful. Don't think they know what they are doing. It's impossible to get someone on the phone and…read morethe information they give you is wrong. Came here to get drug testing and they referred me to another location even though my paperwork specified to go to them. I drove 30 mins to the place they sent me just to be told I had to come back to the Boulder location. I made sure there would be able to do my drug test and drove all the way back just for them to tell me they couldn't do it again!! Literally being sent back and fourth between two locations just to get a freaking drug test done. They somehow make such an easy task so difficult.

Worst urgent care EVER! Run, run run! Find any other…read moreurgent care but dint waste hours of time and money here. Doctors are not qualified to handle a runny nose

Lost a sample, didn't send the right information to Quest. Always had to follow up for results…read more Total Chaos. Go somewhere else.

My daughter is a student. She waited in line today for hours to get help for pink eye and they…read morewould not give her any eye drops. She has puss in her eyes and there was no help given. I plan to file a complaint with the insurance provider. They will not answer the phone in reception in order to try to get help. What kind of medical practice is this? I also heard the clinic is dirty.

I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!

The ER needs to be shut down. They are consistently understaffed as it takes hours to simply be…read moretriaged. They cannot possibly offer apt quality of care. Patient advocacy is a joke. I could not possibly recommend this hospital, at least the ER portion less. I'm surprised it hasn't been shut down for negligence.

Mary Scott, a Registered Nurse/Psychiatric Nurse, has trouble being appropriate. BCH as a whole is…read morea wonderful organization, but this provider is not.

Our family (2 adults, 3 little boys) has been to this urgent care 3 (maybe 4?) times in the last 18…read moremonths, and I cannot say enough good things about it! From the Front Desk staff, to the RN and Doc faculty, everyone was compassionate and did their best to move things along as fast as possible. I have had the pleasure of seeing PA Mary Scott for two of our visits (once for my son, once for me), and not only did she have excellent bedside manner while being clinically thorough, she also connected with me personally in a way that is very rare for ER/UC practitioners. I felt heard, respected, and both I and my son were treated with such a refreshing kindness. My only issue? I wish we could just come here for all of our medical needs, and that Mary could be our PCP ;)

My son and daughter in law had a wonderful experience delivering a baby here. I arrived after the…read moredelivery but all parts of the hospital worked in unison to make a difficult delivery successful in all aspects. We would highly recommend this hospital for a terrific labor experience.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!