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    Quest Diagnostics

    3.0 (3 reviews)
    Closed 7:30 am - 12:30 pm, 1:30 PM - 4:30 PM

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    4 months ago

    Nina is amazing! I went in two days in a row for a blood draw and she was just wonderful. Quest is lucky to have her!

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    1 year ago

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    5 years ago

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    Ask the Community - Quest Diagnostics

    Carent Laboratory Solutions

    Carent Laboratory Solutions

    1.3(15 reviews)
    1.2 mi

    I am a patient of Anchor Point Primary Care, and unfortunately they use Carent Lab. This lab's…read morebilling process and follow-ups are simply a joke. (i) When I was charged mistakenly by Anchor Point around $300 for an annual, I called them and they said there was an error and corrected the code and eventually my account was $0. (ii) 4-5 months later, I got this "debt collector" letter for what I owe to Carent Lab for $14. Why? Because apparently they don't send bills and I was the one who was supposed to not just call Anchor Point and but also Carent Lab to check if I owe something. I am sorry but you guys are business partners and you need to take care of your patients and do this billing stuff in coordination when there is a significant error. While I was expecting an apology for the original bill, getting a debt collector letter is simply not how things should work.

    Billing department is completely incompetent. After paying a bill of theirs I discovered it should…read morehave been covered by insurance and for over a year they had been sending claims to the wrong address. Despite my insurance sending multiple letters to tell them this, they never corrected the error and eventually billed me. After I informed them of the error, it took repeated calls for them to resubmit the claims and refused to do so for the older claims because it was allegedly too late. For the older bills I paid 3 times what the insurance company would have paid out and will not receive a refund because billing couldn't do their job. Moral of the story: Don't pay bills from this company until you've double checked they did their job correctly.

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    Carent Laboratory Solutions
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    Quest Diagnostics - laboratorytesting - Updated June 2026

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