I have no idea why this place does not have five stars. My husband and I have met with several…read moredifferent doctors at Boulder Center for Orthopedics & Spine including Dr. Master and Dr. Kramer and all have been excellent. I've had ankle surgery with Dr. Kramer and my husband has had shoulder surgery with Dr. Master. Dr. Master has also helped me with shoulder and hand problems. The doctors are knowledgeable, trustworthy, caring and listen to all questions and concerns. We highly recommend this company! My husband and I have also had a very positive experience with the physical therapists at Boulder Center for Orthopedics and Spine - specifically Holly who knows her stuff!

HORRIBLE! Boulder Centre for Orthopedics & Spine is the most frustrating experience I've had with a…read moremedical practice! I came from Utah thinking CO would be as flawless. Foolish me. Before my appointment, my UT surgeon promptly emailed my knee MRI/records to ensure a proper evaluation, even calling me to confirm it was done. Awesome! Yet, during my consultation, Dr. Igolnikov and his assistant insisted they were never received. While there, I call UT, they confirm - again - with the day/time records were emailed. I'm directed to the front desk. No luck. I state I'm not leaving until they find the email (their eyes rolling), which two desk gals finally did 30min later (my eyes rolling). No apology. Just defensive excuses. Who hires these people?! Unfortunately, I still had to pay for a wasted visit. Billing department was no better. They required I prepaid for my self-pay appointment ($378). I did. Yet, a week later I received an emailed bill for $411 due. A few weeks later the same bill arrived by mail. I called billing and was told, they had overlooked my payment. The repeated administrative failures involving both medical records and billing - is unacceptable! Since they struggle with fundamentals, obviously I have no confidence in the organization and am not into "hoping" things will change at the risk of my time, money, and most importantly - my knees. I will not return.

I was referred to Dr. James Rector at Boulder Orthopedics (BoulderCentre for Orthopedics) ten years…read moreago by another orthopedic center in the Vail Valley. As a highly active forty-four year-old rock climber and triathlete, I was diagnosed with severe osteoarthritis in my left hip. I continued to do sports at a high level; however, my pain became increasingly difficult to manage, and I eventually reached out to Dr. Rector to discuss treatment options. He recommended Birmingham Hip Resurfacing (BHR) as the best procedure for my specific condition. It was extremely important to me that my surgeon understood my post goal surgical objective was to continue with a high level of activity as quickly as practical. I communicated my objectives to Dr. Rector, and we set goals to support my intentions. In October 2009, Dr. Rector performed Birmingham Hip Resurfacing surgery on my left hip with outstanding results. I immediately experienced relief from pain, and subsequently regained full range of motion. I returned to rock climbing and competing in triathlons within a year after my surgery. Six years after my BHR, I was diagnosed with osteoarthritis in my right hip, and in September 2015 Dr. Rector performed total hip replacement surgery on my right side. Once again my pain was almost immediately relieved, and my range of motion was virtually perfect. I was climbing in the gym eight weeks after surgery, biking at ten weeks, and running pain free eight months post operatively. At one year, my physical condition has returned 100 percent, and I have no restrictions on any of my former and present activities. I highly recommend Dr. Rector and his team at BoulderCentre for Orthopedics. I found and continue to feel that Dr. Rector treated me with extreme professionalism, and obviously I have complete trust and faith in his work. He and his team are dedicated, talented individuals committed to the health and welfare of their patients. I refer to Dr. Rector as my "Hero," and the elation that I feel rock climbing, running, and biking pain free is immeasurable. Most importantly he has helped me reacquire my former quality of life! Lynn Scott, Boulder Colorado

I highly recommend Dr. Rector. He operated on my hip, doing a total hip replacement. Dr. Rector is…read morehighly professional, yet he has a warm, personal presence. He carefully listens to any concerns or questions. I recovered quickly from the surgery, and am now able to return to my active life, doing the things I enjoy. I heard my positive reviews of people who had gone to him for surgery. Now I can add my personal high recommendation for him.

This is an updated/new review & summary; consolidated from my initial 2 updates on this business…read more Based on the customer service I received from upper management, I have increased the stars from 1 to 3. **Issues I encountered: Upon moving into the new space on campus, I noticed an immediate downshift in customer service. Medical records weren't referenced appropriately and I had to provide the same information on each visit, front desk staff were oblivious to folks waiting to check in and overall just made the experience quite poor. I sent an email with detailed examples and feedback which made it to the executive director (more on this further down in review). I also encountered an issue when I was issued a Strasbourg sock for my plantar fasciitis, which I was being treated for during the course of 3-4 months. I knew going into the office visit that the sock was $30-$40 anywhere else, either in local retail stores or online at various retailers, and figured there would be markup for receiving this from my physician's office. Turns out there was a 460% markup on it,,,beyond what any reasonable person should expect. I had a conversation with both the DME company (who sets the price) and the physicians office (who failed to provide information on the cost of the item when it was so exorbitant). Long story short, I wasn't happy and expressed my severe disappointment with both parties. The feedback was also escalated up to the exec director at CUSM. **What I love about CUSM: Dr Ballentine and my Physical Therapist, Rhadika. They're both absolutely amazing. **Resolution Update as of 11/20/15: In both situations, I spoke with the executive director. He was very patient and thoroughly listened to my feedback. In terms of the initial issue I encountered (which was reported a couple months before the DME issue), he was very transparent and sincere in his feedback and assured me that these items would be addressed. His prompt reply back to my concerns and assurance that my concerns were valid and would be addressed were incredibly appreciated. Regarding the DME issue...I had escalated the issue up the chain at the company and only became more frustrated with their sincere lack of customer service (DJO Global). Upon sharing my feedback with CUSM, the ED phoned me back, listened to my concerns and escalated the issue to the account manager with whom they work at the company. After conversation with him, my billing issues were resolved and I am completely satisfied with the outcome. **Lesson: Anytime you are given any DME item from your physician's office, do not leave their office until they provide you with an exact cost of what you could (and likely will) be billed for that item...this will allow you to make an informed decision. Don't assume that the items they provide to patients aren't marked up exorbitantly and that you won't be taken to the cleaners. For customer service issues, politely and professionally share your concerns with management. You'd be surprised what can be done. **Bottom Line: I probably won't be returning to CUSM for future sports medicine treatment, however they made very concerted and productive efforts to resolve my issues. Take what you want from this and make your own informed decision.

YELP review for UChealth Sports clinic, Boulder CO:…read more Dr. Rachel Brakke If you are considering using this UChealth clinic, be VERY careful. I have chronic back pain. The clinic that I was using to treat the pain was not very effective. I was looking for a second opinion on the existing treatment plan, and possibly a new clinic. The doc I was assigned for this second opinion did not listen to me. She was focussed on delivering treatments. Her assistant was not professional, and ghosted me on a followup video teleconference. BEWARE!

First, the staff was horrible. Second, he didn't even ses me due to me having a service dog. I…read morenever had an issue at this office with me service dog. I found his staff apathetic and unprofessional and the fact that he would not see me after making me get xrays is unacceptable. I will not reschedule and I am furious because of the way I was treated.

This Dr. is very abusive to the staff, yelling, screaming and cussing. Terrible surgeon, do not use.read more

Had a spondylolisthesis condition my whole life and finally had spinal surgery when all non…read moresurgical means over the years failed. My L5 lumbar vertebrae was fused and for the first time in 40 years I was pain free. Glad I found her!

Dr. Van Buskirk has performed 2 neck fusions on me over the last 5 years (unrelated). Before we…read moredecided on this 2nd fusion she gave me several options to try to avoid the fusion to ensure my neck was causing my severe migraines. After working through each option we decided surgery was our next step. I couldn't be happier to say that since my last fusion I have yet to have a migraine which I had every day for 18 months. Her office staff is extremely helpful, she is professional and caring only looking out for the best of each patient. I would highly recommend her to anyone that is suffering with neck, head or back pain.

Saw the doc for a severe shoulder/collar bone pain I've been feeling for months. Setting up an…read moreappointment was easy, the front desk staff were super nice and helpful, facilities are clean and well laid out. I was diagnosed with an AC joint injury, xray and physical exam confirmed it. Doc gave me two options, a anti-inflammatory cream or a cortisone shot, I HATE needles so opted for the cream. He wrote up the prescription but also gave me the look and said something that made gave me the feeling that he knew I'd be back in a week or two. He was right, cream was barely working and dried the skin so much I got a rash. Went back for the cortisone shot, he and the staff were GREAT, area prep was solid, little bit of cold numbing agent applied and Mccarty was able to give me the injection without the need for xray guidance and virtually painless. Smooth operator for sure. Only been a week with the cortisone so I have yet to try any push (bench, military press, etc) related weight lifting, but will update once the cortisone is in full effect .

From the moment I met Dr. Rog at the hospital in an emergency surgery situation needed I knew he…read morewould be the best orthopedic surgeon to help me. 50 stitches and some reconstructive surgery on my both arms and right hand was the worst pain but he always made me feel better and reassured me he was going to help me through this horrible, painful emergency. The after care to visit him in both Boulder and Louisville locations was just phenomenal. Dr. Rog and his entire staff are very caring and sympathetic to make healing happen quickly. Thank you so much!

Amazing surgeon! If you are a cyclist he is your man. In fact anyone that needs a professional that…read moreis caring and top of his game. Dr Rog is for you.

Dr Master is the real deal. A doctor who is skilled and top-notch in the work he does and is…read moresimultaneously able to fully articulate your condition, treatment options, and expected prognosis. Surgery on my son's broken finger was necessary and we are both very happy we found Dr Master!

They make a mistake and cover for themselves rather than take responsibility. Best to go to the…read morestate medical review officer rather then waiting for a manager to call back and that's exactly where I'm at dealing with this location.

This facility is in better condition and the nurses are kinder then the Thorton , CO Concentra…read more Here are my issues with this Concentra. 1. I went in after work and was told I just had a sprain. I was shown how to use the crutches, which was incorrect. Had my crutches set up in correctly and was given a boot for a sprain. I complained about the pain and feeling unable to walk on my foot several times. The way they showed me to use crutches was to put partial pressure on my foot and walk that way. Because I complained about the pain they said they could get me in for a CT scan. 2. I went for the CT scan and 2 hours after the scan was called for an emergency Dr apt. I was told I had broken my foot. I was told to continue using the crutches and continue using the boot for a sprain. The way I had been taught to use crutches had me putting partial pressure on my foot to walk. 3. I was supposed to see the Orthopedist on Friday but because my employer failed to approve the claim they had to cancel that and the rest of my appointments. 4. I work things out with my employer over the weekend and then get my orthopedist apt on the following Tuesday, this is 6 days after my injury mind you. They did an xray to make sure the bone had not moved and it did move. I was told at that apt that I was wearing a generic boot mostly for a sprain and they immediately got me into a boot for a broken foot. The Boulder clinic is better than the Thorton clinic but I will never be going to a CONCENTRA AGAIN! Peak is way better, more friendly, cleaner and nicer facility and seem very interested is helping the patient to the best of their ability. I think if I had gone to Peak in the first place none of this would have happened.

Dr Zach Richard is the most engaging physician I have ever experienced. Grounded in reality with no…read moreBS ego...completely with you. Genuine, knowledgeable, kind with the most upbeat demeanor. Sincerely listens and communicates.

The initial exam caused nerve pain. I have herniated discs, a spinal fracture, stenosis and…read morearthritis. The positions for a-rays and testing started nerve pain that I haven't had for most of year. But they don't give medication and told me to ask my primary physician...who is not treating me for the back issues...to give me pain medication. So I was left to twist in the wind by Spine West. Needless to say I have gone elsewhere for treatment