We met at the Garden and Home show a few weeks back when we were looking for companies offering…read moresoft water and water conditioning. I am happy to say I am glad we signed up with RMWC! Tom came out to talk water and boy, does Tom know water! As we started to talk about the house, where our water comes from and what we were primarily interested in Tom was doing tests of our water. He was very efficient in the testing and explaining the results. Our new home in Castle Pines was built with an instant hot water unit, which was all new for us. And from some other companies we talked to at the garden and home show told us that you definitely need to put a soft water unit in for the tankless (primarily for the warranty). As it turns out, Tom gave us a measurement of 3 for hardness which is very good and he told us we do NOT need to install a soft water unit. BONUS! We also talked about other minerals and pH in our water. And it was nice to hear we have really good water here. He did leave a flyer and a quote for a RO (reverse osmosis) drinking water system if we ever decide we would like to go that route other than just getting drinking water from the refrigerator. I would highly recommend anyone who is curious about their water quality to contact them and talk through what you might need or what you want.

Every positive review that you've seen on this company is spot on. We met and spoke with Tom, the…read moreowner, through out every interaction. He was quick to respond, helpful and honest. If you're looking for a water softening system, go with him. I like to learn and understand how all the appliances in my house work and Tom couldn't have been happier to spend the time educating me, both before we agreed to hire him and then while he was personally installing the system. We discussed our needs and family size, and it was refreshing when he recommended the lower cost solution for us instead of trying to upsell us something we didn't need. He'll be very honest about what will make you the happiest with your water. The system works great and made a noticeable difference with the hardness of our water. Tom was very efficient when installing and left no mess when he was done. He and his wife (co-owner) have also called to check in to make sure we were happy and confirm everything was working well. Don't think twice about hiring them!

You will not regret choosing Aqua Serve! I wish ALL companies had the same level of expertise,…read morecustomer service, and kindness. From start to weeks after finish, I could not be more impressed by their service. We are new to the area and purchased a home that needed a water softener. My initial consultation call with Chip was informative and I felt he was upfront and honest. Next he came to our home to test the water and discuss our options (he was respectful of social distancing and wore a mask the entire time too). The team that installed our water softener was efficient and they actually completed the project earlier than scheduled. Robbie in their office is amazing too - she's so kind and helpful if you ever need to call for anything. Hand written thank yous and timely follow ups - I only have good things to say about this company! I could not be happier with my decision to go with Aqua Serve . Hands down the best service company I've ever had in my home!

Their workers smoked nonstop while doing the job and just left the cigarette butts all over my…read morefront driveway (4 and counting), and then decided to just help themselves to the bathroom while taking a huge poop (that they didn't clean up after themselves) Clearly not happy, I let them know about it. I have kids at home and their response was so "well we have 1 non smoker technician". Zero understanding from the mens side. Anyways, they cancelled the job probably out of embarrassment. Brita needs to partner with another company! Mike and chip are a joke!

We had a water softener and two tankless RO units installed today, and we truly enjoyed working…read morewith Sean and Eric. From the initial estimate through completion of the installation, they were communicative, professional, and a pleasure to work with. We had an unusual installation situation, but they made the entire process feel easy thanks to their expertise and problem-solving. Their pricing was comparable to the other estimates we received, but they were by far the most transparent. Once our water-testing results came in, they worked with us to design a system that met our needs without unnecessarily overbuilding it. We are very happy with the installation and would highly recommend them.

Best thing you can do for your family. The water comes out of the filter cold, with good strong…read morepressure and tastes completely different and delicious.

They came to help us with our water softener and water pressure issues. They also made sure I knew…read morehow to check for future issues to avoid paying for repair instead of maintenance! Not to mention they were really super nice and professional. Definitely recommend.

Called Clarity Water Services to inquire about replacing the UV lamp and a whole house water…read morefiltration system as I am on well water a year ago. Tim took his time and explained the whole system. He gave me an excellent quote for the filtration system and the UV lamp replacement. He came back and installed the system. He was very polite and did a fantastic job. Everything is working great!! Will call him again to replace the UV lamp and for any other service that may be required!

I have had Superior Water and Air install a reverse osmosis water purification system and also help…read moreout with a "mystery" leak in my home. The company I had previously used for my water system changed ownership, and unfortunately, the new owners had no idea what they were doing. After searching on Yelp, I found Superior Water and Air. The young lady I spoke with went above and beyond to try to find filters for my old system so that those could be installed. When we realized that brand of filters were not to be found, I decided to have a new system put in. (Apparently my previous system was exclusive to the previous company.) Thankfully, I was able to keep my own water storage tank. The plumber cleaned the storage tank and installed the new system quickly and efficiently. I have had it for several months now, and it is working perfectly. Now, about the "mystery" leak. I received my water bill last month and had quite a shock. My normal $20.00 winter bill became a $160.00 problem. According to Denver Water, I had consumed 23,000 gallons in January. Well, I hadn't installed a pool, my family members (furry ones included) assured me they hadn't been taking luxuriously LONG showers daily, and there wasn't a lake forming in my basement, so there had to be stealth leaking somewhere. Although the water department assured me it was common to have a leak and that a mischievous toilet was the usual culprit, I was still a bit freaked out about the whole thing. I called Superior Water and Air and everyone was very helpful. Julie and Shane listened to me patiently and assured me that they could help me out. Shane came to my home, and repaired the suspect toilet. Mystery solved. Now, after submitting my invoice from Superior Water and Air to Denver water, I am awaiting an adjustment of my billing. Happy ending!

We recently changed from a Culligan water softening system. After interviewing four companies and…read moredoing a ton of research, we settled on EcoWater Systems offered through Costco and installed and serviced by Superior Water. It's been a couple of months and we are so happy with the system. They installed a whole house softener and purification system that also removes chloramines. We also had them put in a reverse osmosis system that goes into the frig and to the kitchen sink. The water is silky, soft and doesn't smell like chemicals. It feels much softer than it did with Culligan. The whole system is wifi enabled and we can monitor it from our phones. It alerts us if anything should need servicing or if the salt needs replacing. The installation was flawless and Etta, the salesperson, was very knowledgeable. The installer, Brian, was very professional, friendly and the installation was flawless. We used our Costco Visa and got an extended warranty and an 10% rebate via a Costco Cash Card, making this the best priced system of the four compatible systems we researched. Superior Water has followed up several times to make sure everything is going smoothly. We couldn't be happier.

Mike and Al were awesome. Quick and accurate communication with awesome follow up. Job was…read morecompleted quickly and with excellent quality. Im very happy and excited to have my water softened and clean again. I highly recommend them.

Water Works installed our system and we like it. My issue is the price charged to service the units…read moreonce a year. I had mentioned one time to Al Green that I can replace the filters for pennies on the dollar to what he charges. I understand he needs to make the trip worth his while but I feel he is taking advantage of his customers for what he charges vs his cost. His response was; " well, where are you going to get the filters?" I'm all for supporting small businesses but I don't want to feel like they are taking advantage of me either.

Just had Water Pros come out and service/review our softener system and was completely impressed…read morewith the courteousness from booking the appointment to the professionalism/friendliness of the man that helped us out today. (I'll call to find out and make sure I get the name updated on here because he was great to work with). As a new homeowner that's ignorant but trying to learn as much as possible on how to maintain and take care of my home, I really appreciate the service I got today, the time the manager gave me to help me understand everything he was testing and looking at during the service call, and providing me a lot of helpful information on short term/long term maintenance. I would personally recommend them and will definitely call them in the future with any future upgrades I might do or service needed. Matt M. Thornton, CO

We had an RO unit installed in our kitchen some months ago by Water Pros Water Purification. The…read moredischarge hose was not inserted into the drain correctly and it came out and began emitting water into the cupboard under our kitchen sink. Since the leak was so slow, we did not notice it until we went downstairs and saw the huge water bubble in the basement ceiling. The carpet was soaked. All in all, we had a repair bill of just under $2,600. I called Paul at Water Pros the day we discovered the damage and he told me that he "would take care of me." He suggested I call my insurance company to start the claim. I did that and was told that since the damage was less than my homeowners deductible, that it would be up to the installers insurance company to cover it. The Hartford Insurance company carried Water Pros insurance policy. I sent and explanation of what had happened with the pictures I had and was told that since I did not prove that the damage was due to their insured policyholder (Water Pro's), they would not cover the claim. Not worried, I again called Paul at Water Pro's. Now he was changing his tune. No longer was it "I will take care of you," but now it was suggesting that it was not his installer's fault that the damage had happened. I told him that any other cause was ridiculous. Was he suggesting that I or someone else pulled the waste water line out of the drain myself? Ultimately, he said it was impossible for the waste water line to come out of the drain. Funny that, since it was sticking nearly straight up out of the drain when I found it. On the day I found the leaking line, I immediately turned off the water and proceeded to anchor the line to the underside of the kitchen counter before curving it back down into the drain. I then squeezed the line together so that it wouldn't want to spring back out again and held it with a nylon tie wrap. Paul refuses to admit fault for his installation and has stuck me with the repair bill. I am currently seeking remedy in Small Claims Court.

Joe is The GOAT. Just moved into the new place and needed a new water heater. I received many…read morequotes that started at 5k and they used scare tactics to push for upgrades and unnecessary work. Thankfully I found Joe. He was knowledgeable, funny, a great guy and didn't try to upsell a thing. He replaced my water heater at a great price. While he was here my sewer was backing up when he tried to drain the water heater. He asked that we get it cleared before he finished the job. We called Homeservice plumbers and they came out, said there was a block and they would have to tear up the basement and the starting price was almost 7k. More if they found other problems and they repeatedly tried to use, used car sales tactics and scare tactics to get me to replace Joe as my plumber and destroy the basement to clear a "block". Joe recommended Colorado Sewer Service and they came out and cleared the "block" in 10 minutes for 1/50th of what they were going to charge to tear up the basement and install a new unnecessary pipe just to begin with, which I am sure they would have tried to turn into a 20k plus job. Joe did a fast and excellent job and is just a good human being. I cannot say enough good things about this man and his business. Without a doubt I will use him for every job I need in the future. You are the best Joe, thank you again for all you did and for being Honest!

It's a cliche, but 5 stars isn't enough! Talk about a unicorn. What do I mean? Although it…read moreshouldn't be true, the fact is that it's almost impossible to find a member of almost any of the trades who: (1) charges what feel like truly "Honest" prices, (2) responds quickly, (3) communicates clearly, (4) shows up ready to go, (5) gets the job done perfectly and in short order, (6) gives straight answers to homeowners' questions, and (7) doesn't come on more as a salesman when coming in your house to give an estimate. I did a lot of research, got 5 bids, and I might have been satisfied with one or two of the others, but I cannot imagine that anyone could have come close to Joe's performance. I've hired a lot of tradesmen over the decades, and Joe is one in a million. I only hope that my review doesn't make him too busy to help me when I need him in the future.

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

I had this company replace a valve in my basement with a shut off lever for my sprinkler. It had…read morebeen dripping. The original valve was from 1985. They replaced it two years ago and it's back to dripping they wanted to charge me $125 to come out and look at the drip. They also stated that the part would most likely not be under warranty that they only guarantee them 6 to 12 months depending on what it is and that I'd probably have to pay again for the plumber to come out and install a new one. That's absolutely unacceptable. In addition to that. They told me that they don't make parts how they used to. I can understand that but to have a part go out in 2024 from 1985 with them rep replacing with a brand new part that goes out in two years that just seems not right to me. I definitely no longer can recommend save Home

I had the water softener go out and needing replacement. After a frustrating experience with…read moreanother company, I called To the T Plumbing to get a second opinion. Nate came over, assessed the situation, and was able to provide a quote in a timely manner. We scheduled a date and was able to get the new one installed, as well as some other maintenance done, including fixing some of the piping the previous plumbers had done incorrectly and a small gas leak (yikes!). It can be difficult to find honest and competent plumbers. To the T Plumbing will be my go to company for any future work. Thanks for turning this difficult situation into a pleasant experience!

BEWARE! I spent nearly 40k with this company, this review will be long. Facts are important. I'll…read morestart with the "minor" issue first. We had a bathroom faucet that was leaking (his & hers), so the water was turned off for weeks as there was another sink to use. I called them out to take a look. They turned the water on to test it, didn't fix it and left the water on with an active leak. I only noticed when water was leaking through the ceiling. To the T was adamant that the techs didn't leave it on. It's not a fact that could be argued. It had been off for weeks, they turned it on and left it leaking. They were extremely arrogant and defiant rather than just saying it was an honest mistake. The bigger issue was the furnace they installed. They upsold me on a system that was way too large for our house and duct work. Even on the lowest setting, it could not push enough air out, so after about 2 years we woke up to smoke in the house. The blower motor had burnt up. After about a week (even though I paid for expedited shipping) they came out and replaced the blower motor. The tech noted how extremely odd it was that after only two years the motor burnt up. No further inspection of the system, they replaced it and left. 2 years later, guess what happened again? The blower burnt up. At this point it was obvious that To the T could not be trusted. After having 3 other HVAC companies out to inspect it, it became clear that the system was too large and that To the T either out of pure deception or incompetence sold us an incompatible system. What has come to light is that To the T failed to perform multiple basic installation actions. They didn't do a static pressure test on the old unit, or after to configure or at least verify the new furnace. You have to drill holes into the side and insert sensors on both the return and output to make sure the static pressure is within the furnace specs. The other HVAC companies noted there were no holes drilled, so they know it was not done. I reached out to the city who confirmed they did also not pull permits for the work. It was also immediately clear to the other companies that the furnace was too large when seeing and listening to the air return. It was extremely loud, an immediate indication that it was not able to suck in as much air as it was trying to/needed to to operate. So 4 years after To the T installed a brand new furnace I had to have a legitimate company tear it out and install a properly sized one. Unsurprisingly, To the T ignored my emails (with pictures/proof). I took them to Small Claims court where they would rather pay for a lawyer than take pride or stand behind their company's work. This is a company that takes short cuts and leaves you hanging when those short cuts inevitably have consequences. Learn from my mistake and go with another HVAC company that takes pride in their work and takes care of their customers. I don't know if they are simply incompetent or actively scamming their customers. Take the fact that they didn't even bother to pull a permit and make up your own mind. In the attached images you can see the city confirming they didn't pull a permit, the second burnt up motor, and the static pressure test that the other HVAC company ran on the system, confirming it was not operating within the furnace specs. All of these were provided to To the T and ignored.