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    Bouclair Home

    4.0 (1 review)
    Closed • 11:00 am - 6:00 pm

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    3 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

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    Dhillon Lighting - Island Pendants

    Dhillon Lighting

    1.8(10 reviews)
    8.2 km

    BEWARE! To be clear, I love the product I ordered *ONCE* I…read morefinally received it. If I could give zero stars for service, support, and experience, I would. I ordered a new light fixture online in January for delivery to my home. During check-out, the website estimated delivery within 3-4 weeks (around Feb.10th). I received an order confirmation email immediately, but after waiting for 10-days, I reached out for shipping information in late January. When requesting tracking information, helpdesk staff continued to provide anticipated delivery dates (no tracking details) that came, went, and I had to reach out again for updates. Eventually, they stopped responding to me - I had sent 3 requests via email without response. I tried their website "text for help" option - never received a response. I tried to call both the helpdesk number and the store number (during operating hours), and it was like they were screening me, as nobody answered and no option to leave voicemail. There were upwards of 11 attempts to connect via telephone that went unanswered. I was moments away from remitting my payment through my credit card before opting to call another location and ask for help, and the Winnipeg location was able to assist. Once my product was received, the box was opened and incredibly damaged. Luckily, the light fixture appeared to be intact. Lastly, the website states that PST may be required via separate manual payment. I received the request for PST and, in less than 24-hours, received a follow-up for payment; however, they were requesting 5x the originally quoted amount. Do. not. buy. here. The products seems great, but it's only been installed for 24hours. Even still, it's not worth the stress. This only feels like a scam.

    We came in store and were shown lighting options and given a quote of the price. We paid the full…read moreamount up front. In the end they did not finish the job and quite a few of the fixtures were not installed properly. When I went to talk to them about it the clerk left me for another customer. They still refuse to finish the job and have not given me a refund.

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    Dhillon Lighting - LED Chrome Multi Pendants

    LED Chrome Multi Pendants

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    Dhillon Lighting - Photo

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    Robinson

    Robinson

    3.7(7 reviews)
    15.4 km

    Amazing service. Wide selection of lighting. Affordable or extravagant peices. Clearance in august…read moreand september. There is quite the selection of peices online. But to save you time. Just narrow down the search to the particular style you want and come to the store. Service is spectacular here. Upon walking in, i was greeted and helped instantly. There are some beautiful peices here for any price range. The nice part is that everything is hung and lights are on so you can see the full effect. The ceilings are 12 feet high so they are typical of most homes. They have lots of sale items which are typically the last lf the item and are used as displays. These can be bought and taken home the day of sale. Other items if are not carried in stock take about 4 weeks...any sooner and its possible for damage to occur to the lights. I luckily snagged an amazing peice for just $39 regular $450. It was the last of its kind and display but they were doing the clearance to make room for the new inventory which arrives in october. Within one hour i had my peice all cleaned up like new and packaged nicely for transport. They sell all sort of light bulbs here too. So you can get all your needs met on one visit. The difference of here and the chain stores are that the service is spectacular. Theres a wider selection. And you get to see displays in use so that you can visulaize the light they give off. A must visit if you are buying a new home or renovating!

    I spoke with Lorraine and confirm that she is a professional communicator. We look forward to…read moreworking on future projects together!

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    Robinson
    Robinson
    Robinson

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    Bouclair Home - homedecor - Updated October 2026

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