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    Bottle Bay Resort

    5.0 (1 review)
    ModerateHotels
    Closed 11:00 am - 9:00 pm

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    Best Western Plus Ponderay Mountain Lodge - Exterior

    Best Western Plus Ponderay Mountain Lodge

    (21 reviews)

    $$

    WARNING: Hotel is NOT pet friendly. Both Priceline and the best western website had pets listed,…read morebut the website had a separate, tucked-away link, that stated that the hotel should be called directly about pets. No mention of this anywhere else on Priceline or the website itself. Clearly trying to get away with the legal minimum for informing customers I was informed at the desk that my cat was not allowed, despite being cleaner and quieter than most dogs or children. The gentleman at the front desk actually had the gall to suggest I leave my cat in the car. Which would have been for 2 days In the summer. With no food water or litter. If I wasn't so stunned I would have chewed out his stupidity. I was placed in a room right by an exit door and assumed the staff was giving me a wink wink to bring my cat in, that they had to follow policy but were trying to help. Except they called me a half hour later saying they watched me on camera with my carrier and I would be charged 300 dollars if I was "caught" with a cat in the room. Really? Watching me check in on camera? They could have just charged me if there were damages but they went that far? I had to ask a family member to call in a favor to have my cat taken care of. But what if I couldn't? What if I couldn't afford to cancel the room without a refund and go to another hotel? Or risk the 300 dollar fee? What if there was nowhere to board my cat because local vet clinics were closed by the time I checked in? The whole thing was badly implemented and executed The website has a picture of a paw on the amenities for pet friendly but hides that it is DOG friendly which is not the same. The whole process was shady and shameful. 2 stars because the room was mediocre, but fine, the breakfast buffet was good and the view was great. But the whole situation was a complete mess and there was no effort by hotel staff to address it.

    We stayed here January of 2024 for a 4 day little trip. We loved it and definitely would recommend…read more Felt so cozy and the staff were super friendly! Pros: -bed is comfortable -hot tub and pool are nice -good parking -friendly staff -great breakfast selection and lots of eating space -has complimentary lemon infused water daily and cookie of the day to grab. -has gift shop with some souvenirs and snacks and drinks -has ice machine and vending machine on 2nd floor -has key card access to pool -has gym -beautiful lobby with a giant gorgeous Christmas tree, some seating and couches, and a nice big fireplace. -sells little soaps at the front desk in support of small businesses -hot tub has timer on it you can set manually -you can ask for housekeeping service -great selection of espresso drinks at breakfast Cons: -stain on ceiling -piece of hair in shower -heats on high in whole hotel -pillows are small, had to ask for a couple but they are comfortable -microwave was hard to understand -built in bathroom fan isn't the best and bathroom fogs up and everything has moisture everywhere

    Bottle Bay Resort - hotels - Updated May 2026

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