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    Bottega Veneta

    4.1 (51 reviews)
    Closed 12:00 pm - 5:00 PM

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    Nate A.

    friendly staff, beautiful store, and some of the best luxury pieces i've ever seen. highly recommend. nadia was a big help and showed me many of the items in store

    Paul M.

    LUX PIT STOP ~~~~~~~~~~~~ SF Oct. 13 LUX Adventure Post- Lang's Jewelry LUX Star Sapphire Splurge! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ What SF LUX Adventure would be complete without a manic window/ &/or buying excursion....especially to stores that you may have missed before. I was in such a manic rush, going from store to store, that Yelp check-ins were not keeping up with me. I obviously can quickly scan, shop, & maybe buy, way quicker than the standard Yelp settings. I am sure that they have a longer delay to discourage rampant check-ins, but hey, I do actually shop that way, when I am in a rush to cover as many stores as possible. If they do not have what I want (like a masculine shopping Tote), I take a quick look at their offerings & rapidly move on. I have visited two of BV's sisters stores a few times before (South Coast Plaza & in Carmel-By-The-Sea) and was alway impressed by both their friendly service & the handsome woven leather bags & things. Even though I have been a relative sucker for some overpriced Lux bags (& purchased such various sized items from Bailey, Tumi, LV, Gucci, Coach, Fossil, Ferragamo, etc...over the years), somehow mens' BV bags & wears, seem to be kind of a one dimensional one-trick pricey pony. The woven leather does look handsome in the store, but based on my woven leather belts, such a process does not wear well. In fact, I use black & brown magic markers on my belts to prolong their life. Can I compare a $20-50 woven leather belt with BV stuff? Sure I can, I am a Yelper :) They did show me a fairly handsome masculine bag that was a little over $1,000, but it did not have a zipper, nor were the handles long enough to place on your shoulder for shopping. I had a couple of folding Tumi nylon bags that really worked well, but who knew where my wife put them? In this episode of my manic rush on this trip from Lux store to Lux store (Goyard, Ferragamo, LV, Longchamp, Hermes, etc..) I kind of ran out of time and forgot to go to the Tumi store. I had to get back to Langs to pick-up my now polished Heirloom Star Sapphire ring & take a quick cab ride back to the Hyatt Fisherman's Wharf to rescue my wife complete check out, and "rocket" away in my Hybrid to make a few more pit-stops on the long road back home (in the SLO area). Those included the marvelous K & L Wine store on 4th, that carried an amazing rare Champagne (Laurent-Perrier Grand Siecle) that I tried in Gary Dankos two night before, buying almost 100 cans/bottles of great gourmet tuna & salmon wholesale at the Cupertino Whole Foods Market, and last, but not least, stopping briefly to visit my little niece & nephew. To see how they liked the new deluxe Costco backyard playground that I ordered. They loved the Playground, wife loved her new Swarovski Jewelry box, & I loved both my Lux ring, while I munched on Ventresca Tuna, straight from the Olive Oil Bottle... Maybe one of these days, I will spring for a BV item, but not on this manic trip. I did find BV's service to be friendly and helpful, and not snobby like that of Hermes around the corner, where the security guy followed me around & not a sales person. I found that the service ranged from best in the following order: Lang's, Longchamp, Swarovski, BV, LV, Goyard, to a distant worst, Hermes (dead last). In the LUX Zone, the most reasonably priced luggage can be found at either Tumi or Longchamp. But, if your are going for the Lux $1k and up baggage, BV is a solid & classy choice & way cheaper than crappy Hermes, or the crappy canvas based products at LV, Goyard, and others. I still have & use, my decade old Napa full leather extensive Tumi set that was discontinued long ago....as well as, my "bullet-proof" Zero Halliburton /Rimowa cases that protect my laptop & stuff. BV's also appears to have a great repair record for most....but I wonder about durability since I have never had any of my other bags needing "service", nor repairs. Oh, please excuse my racing shopping & pressured writing.... Yours truly, The Manic Shopper!

    Stay away from them, stay away from their Padded low sandals model ref. 609105VBRR09122. WORST customer service EVER, the shoes broke after only five days of use, shown to them, Retail price € 550 They replied to us without even apologizing for the inconvenience saying that it was due to the use?!? After only 5 days and used just for go out fo dinner?! Disappointed by the very low quality and even worse by their customer service, I own Zara sandals better than these. Badly spent money, never again Bottega Veneta.

    My Bottega Veneta Purse doesn't stay closed

    The magnet on this purse is broken. I just spoke with customer service to explain to me that I will need to pay for this restoration because the purse is more than 90 days old. I'm surprised since this is an expensive purse.

    Leather paint wearing off after using it twice

    Worst customer service, they don't accept returns on faulty items, even after having the bag for 5 days! I recently purchased a bag from bottega veneta and I wore the bag out twice and I noticed the color was wearing off the leather so I went back to the store to return it after 5 days of having it and they said they cannot give me a refund or exchange, they have to send the bag to Hong Kong to be assessed by their team and will let me know the outcome. And so I waited a month for the whole process, I checked in a few times to see if they heard anything, the manager did not want to talk to me, the sales associate that sold me the bag was the person who dealt with the entire refund which I found odd, and after asking if they heard anything, he told me that the bag was sent to Italy for "further assessment" Then they got back to me a week later saying it was not a quality issue, therefore they can only give me store credit. Then I went into the store to see if I wanted to exchange for anything, and this gold pouch I was interested was also damaged underneath- The gold foil was coming off and you could see the beige leather underneath! I asked why that was happening on a brand new item and he said it's because it's old and sent from another store I sussed out my options and decided I really wanted a refund. They refuse to give me a refund so I called the customer care on the bottega website and I told them the story, and their responses was also "I'm sorry for this experience but we cannot refund you, only store credit" Is this normal for luxury stores to do this to their customers? The month previously I spent $12,000 on 2 bags. Which the bags are starting to wear off even having them for 3 months. I don't understand why they are making it so difficult to get a refund? They are SO stingy! I'm SO disappointed and upset. I've had amazing experiences with Louis Vuitton. WAY more professional and they actually service their customers. They keep repeating to me all they care about is what's best for the client, but they refuse to give me a refund on an item I had for only 5 days?! When their policy is 14 days! Never shopping here again. The entire experience is a waste of time and complete joke!

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    17 years ago

    I still love Bottega. I'm sad to report that Ernesto and Meghan have moved on to Fendi. Definitely not as fun as before.

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    Review Highlights - Bottega Veneta

    And they actually let you caress and feel the suppleness of the leather of the bags and the shoes unlike at LV.

    Mentioned in 4 reviews

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    Bottega Veneta - leather - Updated May 2026

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