This is as close to small town, the way it should be hardware stores. The stuff is exceptional…read moreand always willing to help. Watch out for Jim S. he will hit you with a joke that will leave you with a smile. Great service. Offer a wide variety of items including an entire section dedicated to nuts & bolts. They call it the nut house. If you are camping in the area, you may have to look elsewhere for camper items but if you need anything related to grilling, grill repair, etc. This is your place. I highly recommend Western Ohio True Value

They are listed as a FedEx drop off. Went to drop off a box but needed some clear tape to secure…read morethe label. They said they don't supply any tape and pointed me to the paint section and told me to buy some. Really? I probably spent a couple thousand dollars over the past few months here. I think I'll just drive a few extra miles and go to Home Depot or Lowe's from now on.

There's a reason small stores like this are going the way of the Dodo. I brought a damaged screen…read moreto them to get repaired, A week goes by, so I called them to ask about. First guy I talked to was rude and assured me if it was done I would of gotten a call. He reluctantly went to check. 15 minutes go by and I get a young man pick up the phone to see who is on hold. I told him I'm just checking on the screen I brought in to get repaired. He went to check, 10 more minutes go by and he picks up the phone and tells me they lost it and cant do anything for me. I told him what the damage was, maybe that way he could look (Maybe the name fell off the screen). Nope, came back and said they have 4 screens, 2 are repaired and 2 don't have names on them. All I get was silence, then an "anything else I can do for you". Now I have to drive there and help them try to find my screen. Unreal... It took 33 minutes on the phone for them to tell me they lost my screen.

It's a good store. They might not have as much inventory or space as a Lowe's or Home Depot, but…read moretheir prices are fair and the service is really good. I've had excellent customer service every time I've gone in here and they've always had what I was looking for. No complaints here.

This place will rip you off for propane. They charge over double what tractor supply does and won't…read moretell you till after you get it. Not very helpful. Almost $5 per gallon when you convert their price per pound..

Go somewhere else to get your propane tanks refilled. They will not fill them with the 20 pounds…read morethey are able to hold! Will not go back again to do business here!

It's 15 minutes before their posted closing time on Saturday in July and the doors are locked…read more Thanks, guys :/ $5 minimum credit card charge :/ Teens at checkout seem to not care much about anything. All that said, they usually have what I'm looking for, no matter how obscure.

What an extraordinary find. Walked in here and expected to find an old-fashioned hardware company…read moreand we found exactly that but the product displays were antique and then the rest was very appropriate for every day use. Our sales person was evidently the owner. She was most friendly & helpful. We exchanged stories about how we used some of the kitchen gadgets that were Antique and some that were very current. Pricing looked very acceptable. We particularly liked the are three manufacturers of stainless steel kitchen bowls. All of these were made for the home cook who starts with produce from scratch and preserves for cooks the same. We will be back here. I need to have a set of stainless steel and rimmed kitchen bowls.

I experienced horrible customer service today, and started reading the reviews, and found that…read moreother people have had the same complaints. I agree with the reviews that Menards has decent prices; but management and customer service needs improvement.

I want to specifically thank Jennifer for going WAY above and beyond to help me out with some…read morereceipt issues. Saved me BIG money. Addidtionally, I like shopping here because I always get help that takes me right to the department I need. Unlike Lowes in Sidney. There the 3 gossiping front desk employees simply pointed to an isle that wasn't even the right place. Thank you!

I needed a few things and heard that this hardware shop had a great inventory. It does! Located in…read morethe Piqua mall, it's easy to find. We looked over the large selection of BBQ supplies. And selected a rub for fish that we wanted to cook a bit later. Next, I needed a strong pair of pliers to work on some fencing. They had exactly what I needed. Lastly, I needed a strong flat screwdriver for delicate work. They had that too! Fast service, great selection, friendly people. As Arnold said, 'I'll be back!'

Great customer service and friendly employees who are willing to go above and beyond to assist you…read more I recently purchased a grill that I was unable to get in my car. They quickly loaded the grill in a Piqua Hardware truck and delivered it to my home. Piqua Hardware store has all your hardware needs and the best part is you don't have to wonder around looking for someone to help you find what you need!

Great service and pretty decent supply of your basic needs…read more Easy to get in and out of when you need that one item to get the job done.

I went to Ace today after someone who didn't sell dryer cords suggested that I go here to get it…read more The man was very nice and helpful and when I explained that our dryer had 3 prongs but there were 4 wires he told us to look it up on YouTube and they will show us how to connect them. And the price was better than any other place we had been. About $10 cheaper than other stores. Very glad we stopped by here today.

My family was in Celina and we had been talking about planting some new flowers in our yard. We…read morewere near a Menard's, so we decided to do some shopping in the garden section. It has a very large garden section, with plenty of trees, plants, and flowers to choose from. Also plenty of decorations as well to beautify your yard. We purchased a few flowering plants, while here. We think we got some good deals while here. We also went inside and checked out the gas grills as ours has seen better days through constant use. We think we can still get another years worth of use out of it, but will probably have to come back next year to buy one. No lines at all during checkout, even though it was the weekend. The employee who rung up our items was nice and friendly. Great store!

I love this location, they are very helpful. I have been able to find almost everything I was…read morelooking for, if they didn't have it, they have been able to order it.