Called and got a quote on a new furnace and AC unit and the price was too hard to pass up. The…read morereason why I decided to go with Larry is the fact that he serviced our AC unit in the past and was honest about us not needing to have it replaced yet. Just feel like a very authentic guy who is not looking for a quick dollar. The service was quality and it was very apparent that the experience was there. Professional and straightforward about the work!! Will definitely use again. And to top it off before one of the workers left my home they stated, "remember God loves you and died for your sins." Just a great overall experience.

Larry came out it was later in day got here checked everything out and found problem with our unit…read moregot it fixed ASAP very respectful professional and honest..glad we have someone we can turn to to get our HVAC and pump working and cooling home down. We will only use his service for furnace heat pump needs and service.

I highly recommend Thompson Plumbing and HVAC Service. Great communication setting up my…read moreappointment, Was able to schedule on the day and time convenient for me. My technician was 15 minutes early, diagnosed the problem, fixed it and stayed to make sure that everything was working properly before he left. What more could I ask for? Definitely my go to company from now on.

Rick was very professional. He completed a new HVAC including ductwork in a very tight crawlspace…read more Once on site Rick worked nonstop until completion. And was very informative and helpful in coordinating the county permit and inspection. He also advised me on when to contact the gas company on a timely matter. I'm very glad I selected him for this project. I highly recommend Thompson Plumbing and HVAC.

After receiving several estimates, it was clear that Lochard was the most competitive price. They…read moreinstalled 2 new systems in our duplex. The 4 gentleman that did the work showed up on time with all of the right equipment, and all of the right skills. They were courteous, efficient, professional, and detail oriented. The systems are performing flawlessly. The tenants are very happy also. I can't say enough good things about the guys that came out. They made the whole process painless. I give this the highest rating of ANY contractor I've EVER used. 10 stars

We scheduled an appointment and got in right away which was great because our a/c went out! Our…read moretech was so very polite and knowledgeable! They had the parts that I needed and fixed it on the spot! I would definitely call them again and would refer them to anyone for their professionalism & service

oh, let's start. They left a washing machine in 9 inch downspout with a trap at the end so it would…read moreback feed all over the floor. My mother-in-law had to use a bucket to catch the water. The line that was hooked to wasn't even glued to the drain pipe so it's just free floating my eight-year-old grandson with my a better job.

Please save your money and go elsewhere for your HVAC needs! Absolutely terrible experience, the…read morecompany took $500+ from us after I have all the proof shown out on a silver platter for their head tech he still refuses to pay it back. Our first tech (Dave) comes out Monday to add refrigerant to our brand new never used and freshly installed multi zone mini split. His instructions were to pressure test and vacuum the linesets and if it passed then the top the system off with 1.6lbs of refrigerant as stated by the manufacturer for what we calculated for additional lineset installed. This unit was fully charged from factory plus 100' of lineset! Dave was knowledgeable and knew exactly what it needed but found a leak on lineset "A" and called me to tell me to fix that before he released the refrigerant into the linesets in which I went home and fixed that leak per his instructions that evening after work. So far everything was going as planned and the first issue was my fault as I didn't tighten the lineset down good enough at the ceiling cassette no biggy. I then called in the next day which they scheduled me for Friday but said a different tech would be out because Dave was going out on vacation. Jake (the second tech) shows up on Friday a little after 9 for the same procedure and attempt number 2 to get the 1.6lbs of refrigerant finally added. THEN by 9:25 he calls me (I'm at work) stating "hes not familiar with multi zones where do I hook into the unit at". I told him the top port is the main to fill and he said "I'm hooked to that and instantly getting 300+ psi" which now I'm confused but trust it as he's a tech and I throw out the idea about maybe he needs to open the linesets valves to he can perform the pressure test?? Idk man why you calling me to ask? Well the day goes by, he charged us for 11.7lbs of refrigerant, and then stated the system had absolutely no refrigerant in it. Which is absolutely wrong- what had happened is he hooked into the wrong location and released the pre charge then tried to charge us for the mistake. I had my wife pay the guy as they demanded payment right then and she's home by herself and didn't want her to have to have to confrontation. I brought this to their bosses attention Bob in which he doesn't care- they got their money and he of course has to have his guys backs or he loses them which is understandable but make it right. I have video, and all paperwork showing what unit it is and it's pre charged, you guys confirmed there was no leak at the condenser, and magically my pre charge is missing and I am paying over $500 in additional refrigerant now and that doesn't raise any red flags? Thanks, word travels fast guys

This company is hard to get a call back from. Don't show up when they tell you they will be there…read more Started working with them in July on a rental property water heater. It is March and I finally gave up on them. They did the least amount of work possible. The plumber I called today showed up 15 min later and has the solution. Maybe the folks at DeGraff just are not as knowledgeable as the plumber I called today. So don't waste your time with them. Call anyone else.

From the owner: DeGraff Plumbing and Heating serves all of Logan county and surrounding areas. For your plumbing…read moreneeds we can help with your drains, water heaters, water softeners, pumps, faucets and fixtures, sewer and drain cleaning, mobile homes, and toilets and disposals. Also be sure to call us to get your new home inspected before you buy! For your heating and cooling needs we can help with heat pumps, furnaces, air conditioning, gas lines, water heaters, fuel oil, boilers, mobile homes, and we service all makes and models. We are also specializing in In-Floor Radiant heat. We offer Free Estimates and we are fully insured and bonded. Visit us online at degraffplandheat.com and call us today to have the job done right!

Our main drain was clogged and Mr. Minard very promptly answered our call for service and arrived…read moreto fix our drain the same day we called and at the agreed upon time. He was very nice and quite efficient. Unclogged our drain for a very good price and the whole service call lasted maybe 30 minutes and gave us a 6 month guarantee!! Great service!

We had a sewer backup on a Saturday and Matt from M and C Sewer and Drain 937-926-3922, just north…read moreof town checked the line with a camera and cleared it. Fortunately the line was intact but rough areas of the cast iron pipe are prone to cause buildup. We will have him back yearly as prevention. Friendly, reasonable and prompt service for our emergency. What a relief.

Very satisfied with the plumber and his work. Came at appointed time, diagnosed the problem and…read morefixed it in a timely manner. Will definitely recommend. The bill was less than I expected.

Very responsive. Prompt, good communication, and very professional. Fixed my toilet issues in less…read morethan 5 minutes. Highly recommend using these guys.

Needed a small plumbing repair done at my commercial location. Nate H. responded and took care of…read morethe problem. Very prompt service and reasonably priced. A Thank you to Nate for excellent service. Duane Goubeaud

I had a plumbing issue causing my toilet to be clogged. I called Roto-Rooter and asked for service…read morebut explained that my bathroom floor was sinking and the toilet was leaking along with the clog. I requested nicely for a person of smaller build come to my home because I was afraid of my floor falling into the basement, and they sent a man weighing about 500 lbs. I said nothing but thought about my conversation with the female receptionist about not sending someone who might cause more damage to my bathroom floor or toilet. The man walked into my house sits on my toilet, then goes to my basement, comes back upstairs and sits on my toilet again. I asked him if he fixed it and he stated "yes". I said, "that was quick". I paid the bill; over $500 and tipped him $10. After he left I flushed my toilet and it was still clogged. Roto-Rooter never refunded my money. Dooley Plumbing came the same day and fixed the problem. Only charged me $300 and wouldn't take a tip.