This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

Everything. Technician was on time, courteous, checked everything out. Changed my furnace filter.read more

What a nice experience. Called to have a quote on a generator but ended up buying furnace and ac…read more They were prompt and efficient. Answered all questions, polite and kind. Very good experience. Hope to save some energy money from the new system over time.

THese fools come to my home. Look at windows and everything else when i was buying new furnace and…read moreAC. Told me to go with the 2 ton i said you sure we dont need a 3 ton. Well fast forward not only was the install ghetto. the AC has struggled every year for the last 5 years to cool the home. Mike was rude to my son when my son had to call them. only people here leaving great reviews arte they friends and family.

I do NO "social media" and for me to take time and figure out how to post something you can be…read morecertain this company is 5 huge stars!!!!! I was desperate at 830 pm .....basement was filling up with water and for certain would have ruined my furnace and much bigger problems! They called me right back and came ASAP! I will only call them and use them for all future plumbing, HVAC!!! Thank you Cook and Sons for being a great company- and remembering that " treat people how you'd want to be treated"!! God Bless Call them you'll be happy you did!

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

If you are a first time user of risen you will be treated as a deadbeat. Pay up front before any…read moreservice will be preformed. That is the poorest customer service. I am not a thief and do not appreciate being treated like one.

Riesen has been our go-to plumber for 20+ years. Their courteous and skillful team have done dozens…read moreof repairs and installations on our home, rental property and commercial buildings. We have never been dissatisfied. Their prices are reasonable and the workmanship is top quality. Highly recommend!

I had a great experience with this company. Jay was very professional, worked hard and did…read moreexcellent work. I highly recommend them.

Always use Lippincott for heating and plumbing at my office; always on time, do the job until it's…read morefinished correctly, and price isn't too bad. Never have had a problem with this company. Had a gas leak, they came out, figured out where it was coming from, and started the repair, took awhilw, but it was underground and a big project, but they still got it done in a short time span. Haven't had a problem since. Highly recommend these guys.

3 years ago we bought our home thinking it was our perfect dream. Unfortunately that was very short…read morelived. About every 6 months we have had to contact our home repair service. They have sent at least 4 different companies. Over the winter our furnace needed replaced. Mirons came and did a total replacement. They did amazing work. 3 months later yet again the system that handles the sewer completely stopped. After a lengthy argument with the insurance we were able to get Mirons to come. They explained how our very complex system works and how to maintain it. None of the previous workers had any idea how to service the system let alone how to explain the problem. I am so thankful for the knowledge and experience they bring to every issue we have had. I will use and highly recommend them for any and all plumbing or HVAC problems. They are miracle workers!

Bill came out to fix my water heater, which was damaged in the flood. He came right in and got to…read morework. The water heater was not salvageable so he replaced it with a new one. He set the temperature to my liking and even offered to do maintenance on my central air unit. He was in and out fairly quickly.

Called for a furnace replacement. They sent someone out right away for an estimate. Had a quote…read morethe next day and a new furnace the next day. The staff and technicians were polite, friendly and knowledgeable. Highly recommend!

If I could give less stars, I would…read more We called Dotson Plumbing And Heating out to my house to give us a free quote on the leak in our crawlspace. While there, we tried to discuss another issue with our plumbing. We were concerned with our kitchen and bathroom sink as our kitchen sink was not draining. They apparently took a look and said that there was absolutely nothing wrong, and gave us a quote of $600 just for the leak in the crawlspace. After they left, I discussed with my husband and then decided to give them a call back. They confirmed with me over the phone that there was nothing wrong with my kitchen and bathroom sink... Despite it still not draining. I was going to go with them until they made a comment about they would only work on my house as long as it did not smell of marijuana (we're not even smokers). Ironic, as the man that was out to my house reeked of cigarettes. I decided to cancel my Scheduling to get some more quotes. I got two more quotes to be exact. Both of the other quotes that I got, confirmed there was something wrong with my kitchen and bathroom sink. Their quotes were obviously higher than Dotson heating and plumbing because they were charging me for a major fix that Dotson heating and plumbing overlooked. Overall, I'm so glad I chose not to go with them. The lady I spoke with over the phone was very polite. But they're overall manner and insult on my house and my husband was extremely rude. They overlooked an extreme issue that could've caused me a bigger issue in the future. Will pay more money any day for someone to come out and give me an honest quote and honest work.

He's great and he will recommend excellent people for all kinds of expert. He knows so many people…read morewho can do all kind of specialists even if they aren't his employees. I've had several heating experts and the first one stalled around for months and was actually arrested. The second man said he had a heater that would work for me but I would have to remove 2 tables next to the couch and the couch would need to be moved closer to the bathroom because the heater he had was really big. I said no to that one but I would look for one more suitable for my room. He then said he couldn't work for me. Then I found Larry Lee. He has been so good to help me. You can't find anyone better.

Called and got a quote on a new furnace and AC unit and the price was too hard to pass up. The…read morereason why I decided to go with Larry is the fact that he serviced our AC unit in the past and was honest about us not needing to have it replaced yet. Just feel like a very authentic guy who is not looking for a quick dollar. The service was quality and it was very apparent that the experience was there. Professional and straightforward about the work!! Will definitely use again. And to top it off before one of the workers left my home they stated, "remember God loves you and died for your sins." Just a great overall experience.