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    Doug's Plumbing & Heating

    5.0 (7 reviews)
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    Updated over 3 months ago

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    15 days ago

    .contacted on saturda.ygreat service,great response time.great prices. strongly recommend dougs.

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    Brown’s Heating Cooling Plumbing & Electrical

    Brown’s Heating Cooling Plumbing & Electrical

    (10 reviews)

    oh, let's start. They left a washing machine in 9 inch downspout with a trap at the end so it would…read moreback feed all over the floor. My mother-in-law had to use a bucket to catch the water. The line that was hooked to wasn't even glued to the drain pipe so it's just free floating my eight-year-old grandson with my a better job.

    Please save your money and go elsewhere for your HVAC needs! Absolutely terrible experience, the…read morecompany took $500+ from us after I have all the proof shown out on a silver platter for their head tech he still refuses to pay it back. Our first tech (Dave) comes out Monday to add refrigerant to our brand new never used and freshly installed multi zone mini split. His instructions were to pressure test and vacuum the linesets and if it passed then the top the system off with 1.6lbs of refrigerant as stated by the manufacturer for what we calculated for additional lineset installed. This unit was fully charged from factory plus 100' of lineset! Dave was knowledgeable and knew exactly what it needed but found a leak on lineset "A" and called me to tell me to fix that before he released the refrigerant into the linesets in which I went home and fixed that leak per his instructions that evening after work. So far everything was going as planned and the first issue was my fault as I didn't tighten the lineset down good enough at the ceiling cassette no biggy. I then called in the next day which they scheduled me for Friday but said a different tech would be out because Dave was going out on vacation. Jake (the second tech) shows up on Friday a little after 9 for the same procedure and attempt number 2 to get the 1.6lbs of refrigerant finally added. THEN by 9:25 he calls me (I'm at work) stating "hes not familiar with multi zones where do I hook into the unit at". I told him the top port is the main to fill and he said "I'm hooked to that and instantly getting 300+ psi" which now I'm confused but trust it as he's a tech and I throw out the idea about maybe he needs to open the linesets valves to he can perform the pressure test?? Idk man why you calling me to ask? Well the day goes by, he charged us for 11.7lbs of refrigerant, and then stated the system had absolutely no refrigerant in it. Which is absolutely wrong- what had happened is he hooked into the wrong location and released the pre charge then tried to charge us for the mistake. I had my wife pay the guy as they demanded payment right then and she's home by herself and didn't want her to have to have to confrontation. I brought this to their bosses attention Bob in which he doesn't care- they got their money and he of course has to have his guys backs or he loses them which is understandable but make it right. I have video, and all paperwork showing what unit it is and it's pre charged, you guys confirmed there was no leak at the condenser, and magically my pre charge is missing and I am paying over $500 in additional refrigerant now and that doesn't raise any red flags? Thanks, word travels fast guys

    Perry's Heating & Air Conditioning

    Perry's Heating & Air Conditioning

    (1 review)

    Originally, we designed a 4-zone system to replace my old unit when it was destroyed by a water…read morebreak. We contracted it to add the basement as a 3rd zone and the upstairs as a 4th zone (they did all the ducting but the 4th zone area wasn't finished yet). Problem is, partway through the job, they decided the basement couldn't be a zone (I forget why) and we haven't finished the upstairs yet (I told them it would be a few years minimum) and the system was designed to run all 4 zones, so the unit never kicks into the second stage of cooling. It constantly runs because they didn't bother changing it to a smaller unit when they canceled the basement part. The service & maintenance has been top notch, but that little thing being ignored when they did the install is really making the system not worth how much I paid for it. You would think if something like an entire zone being removed during the install were decided by them, they would at least sit down and tell me what the effects or problems that was going to cause down the line but instead I had to find out 2-3 years later when I called a technician out to see if it was low on refrigerant because it was constantly running (because the second stage was never kicking in to catch up). Really not happy with that part because it means I'm stuck with a system that will never work right that cost me almost $14k total.

    From the owner: Since 1961, Perry's Heating & Air Conditioning continues to provide economical comfort solutions…read morewith quality products. We offer expert installation and maintenance by a skilled team of factory-trained professionals. We pride ourselves on having a dedicated staff of employees who are qualified, experienced, and hard-working. Call us today!

    Doug's Plumbing & Heating - plumbing - Updated August 2026

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