If I could give less stars, I would.
We called Dotson Plumbing And Heating out to my house to give us a free quote on the leak in our crawlspace.
While there, we tried to discuss another issue with our plumbing. We were concerned with our kitchen and bathroom sink as our kitchen sink was not draining. They apparently took a look and said that there was absolutely nothing wrong, and gave us a quote of $600 just for the leak in the crawlspace.
After they left, I discussed with my husband and then decided to give them a call back. They confirmed with me over the phone that there was nothing wrong with my kitchen and bathroom sink... Despite it still not draining. I was going to go with them until they made a comment about they would only work on my house as long as it did not smell of marijuana (we're not even smokers). Ironic, as the man that was out to my house reeked of cigarettes.
I decided to cancel my Scheduling to get some more quotes. I got two more quotes to be exact. Both of the other quotes that I got, confirmed there was something wrong with my kitchen and bathroom sink. Their quotes were obviously higher than Dotson heating and plumbing because they were charging me for a major fix that Dotson heating and plumbing overlooked.
Overall, I'm so glad I chose not to go with them. The lady I spoke with over the phone was very polite. But they're overall manner and insult on my house and my husband was extremely rude. They overlooked an extreme issue that could've caused me a bigger issue in the future. Will pay more money any day for someone to come out and give me an honest quote and honest work. read more