Doug's Plumbing and Heating provided very prompt, honest diagnosis, and repaired plumbing issues at…read morean affordable cost. No upselling or trying to talk into additional items that are not needed. Being a single lady who is not privy to repairs, often companies try to take advantage of ignorance. Thank you so much!!

.contacted on saturda.ygreat service,great response time.great prices. strongly recommend dougs.read more

Very satisfied with the plumber and his work. Came at appointed time, diagnosed the problem and…read morefixed it in a timely manner. Will definitely recommend. The bill was less than I expected.

Very responsive. Prompt, good communication, and very professional. Fixed my toilet issues in less…read morethan 5 minutes. Highly recommend using these guys.

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

Everything. Technician was on time, courteous, checked everything out. Changed my furnace filter.read more

I had a great experience with this company. Jay was very professional, worked hard and did…read moreexcellent work. I highly recommend them.

Always use Lippincott for heating and plumbing at my office; always on time, do the job until it's…read morefinished correctly, and price isn't too bad. Never have had a problem with this company. Had a gas leak, they came out, figured out where it was coming from, and started the repair, took awhilw, but it was underground and a big project, but they still got it done in a short time span. Haven't had a problem since. Highly recommend these guys.

I do NO "social media" and for me to take time and figure out how to post something you can be…read morecertain this company is 5 huge stars!!!!! I was desperate at 830 pm .....basement was filling up with water and for certain would have ruined my furnace and much bigger problems! They called me right back and came ASAP! I will only call them and use them for all future plumbing, HVAC!!! Thank you Cook and Sons for being a great company- and remembering that " treat people how you'd want to be treated"!! God Bless Call them you'll be happy you did!

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

oh, let's start. They left a washing machine in 9 inch downspout with a trap at the end so it would…read moreback feed all over the floor. My mother-in-law had to use a bucket to catch the water. The line that was hooked to wasn't even glued to the drain pipe so it's just free floating my eight-year-old grandson with my a better job.

Please save your money and go elsewhere for your HVAC needs! Absolutely terrible experience, the…read morecompany took $500+ from us after I have all the proof shown out on a silver platter for their head tech he still refuses to pay it back. Our first tech (Dave) comes out Monday to add refrigerant to our brand new never used and freshly installed multi zone mini split. His instructions were to pressure test and vacuum the linesets and if it passed then the top the system off with 1.6lbs of refrigerant as stated by the manufacturer for what we calculated for additional lineset installed. This unit was fully charged from factory plus 100' of lineset! Dave was knowledgeable and knew exactly what it needed but found a leak on lineset "A" and called me to tell me to fix that before he released the refrigerant into the linesets in which I went home and fixed that leak per his instructions that evening after work. So far everything was going as planned and the first issue was my fault as I didn't tighten the lineset down good enough at the ceiling cassette no biggy. I then called in the next day which they scheduled me for Friday but said a different tech would be out because Dave was going out on vacation. Jake (the second tech) shows up on Friday a little after 9 for the same procedure and attempt number 2 to get the 1.6lbs of refrigerant finally added. THEN by 9:25 he calls me (I'm at work) stating "hes not familiar with multi zones where do I hook into the unit at". I told him the top port is the main to fill and he said "I'm hooked to that and instantly getting 300+ psi" which now I'm confused but trust it as he's a tech and I throw out the idea about maybe he needs to open the linesets valves to he can perform the pressure test?? Idk man why you calling me to ask? Well the day goes by, he charged us for 11.7lbs of refrigerant, and then stated the system had absolutely no refrigerant in it. Which is absolutely wrong- what had happened is he hooked into the wrong location and released the pre charge then tried to charge us for the mistake. I had my wife pay the guy as they demanded payment right then and she's home by herself and didn't want her to have to have to confrontation. I brought this to their bosses attention Bob in which he doesn't care- they got their money and he of course has to have his guys backs or he loses them which is understandable but make it right. I have video, and all paperwork showing what unit it is and it's pre charged, you guys confirmed there was no leak at the condenser, and magically my pre charge is missing and I am paying over $500 in additional refrigerant now and that doesn't raise any red flags? Thanks, word travels fast guys