I do NO "social media" and for me to take time and figure out how to post something you can be…read morecertain this company is 5 huge stars!!!!! I was desperate at 830 pm .....basement was filling up with water and for certain would have ruined my furnace and much bigger problems! They called me right back and came ASAP! I will only call them and use them for all future plumbing, HVAC!!! Thank you Cook and Sons for being a great company- and remembering that " treat people how you'd want to be treated"!! God Bless Call them you'll be happy you did!

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

Had them install my furnace a couple of years ago. They brought it out asap because it was 20…read moredegrees out, of course Lo. Were very professional and clean. Had it done in no time. They are the only ones I call now for any issues. Love these people

I have never worked with such unprofessionalism in all of my experiences. 1st technician was great,…read morepolite and took his time but was unable to remedy situation, his boss was an embarrassment to the company. I would describe him as a tyrant who was rude and arrogant and actually told me to sue my realtor and inspector! Will never work or recommend this company to anyone ever, Nor will my realty company either!

He's great and he will recommend excellent people for all kinds of expert. He knows so many people…read morewho can do all kind of specialists even if they aren't his employees. I've had several heating experts and the first one stalled around for months and was actually arrested. The second man said he had a heater that would work for me but I would have to remove 2 tables next to the couch and the couch would need to be moved closer to the bathroom because the heater he had was really big. I said no to that one but I would look for one more suitable for my room. He then said he couldn't work for me. Then I found Larry Lee. He has been so good to help me. You can't find anyone better.

Called and got a quote on a new furnace and AC unit and the price was too hard to pass up. The…read morereason why I decided to go with Larry is the fact that he serviced our AC unit in the past and was honest about us not needing to have it replaced yet. Just feel like a very authentic guy who is not looking for a quick dollar. The service was quality and it was very apparent that the experience was there. Professional and straightforward about the work!! Will definitely use again. And to top it off before one of the workers left my home they stated, "remember God loves you and died for your sins." Just a great overall experience.

Doug's Plumbing and Heating provided very prompt, honest diagnosis, and repaired plumbing issues at…read morean affordable cost. No upselling or trying to talk into additional items that are not needed. Being a single lady who is not privy to repairs, often companies try to take advantage of ignorance. Thank you so much!!

.contacted on saturda.ygreat service,great response time.great prices. strongly recommend dougs.read more

If you are a first time user of risen you will be treated as a deadbeat. Pay up front before any…read moreservice will be preformed. That is the poorest customer service. I am not a thief and do not appreciate being treated like one.

Riesen has been our go-to plumber for 20+ years. Their courteous and skillful team have done dozens…read moreof repairs and installations on our home, rental property and commercial buildings. We have never been dissatisfied. Their prices are reasonable and the workmanship is top quality. Highly recommend!

What a nice experience. Called to have a quote on a generator but ended up buying furnace and ac…read more They were prompt and efficient. Answered all questions, polite and kind. Very good experience. Hope to save some energy money from the new system over time.

THese fools come to my home. Look at windows and everything else when i was buying new furnace and…read moreAC. Told me to go with the 2 ton i said you sure we dont need a 3 ton. Well fast forward not only was the install ghetto. the AC has struggled every year for the last 5 years to cool the home. Mike was rude to my son when my son had to call them. only people here leaving great reviews arte they friends and family.

I called them and was looking for a part for my furnace they actually looked for over 4 1/2 hours…read morefor my furnace to find the part that I needed or find a part that would work for my 40-year-old furnace so I did not have to buy a new one they said that they would rather see me happy then worry about making money so as far as I'm concerned they when above and beyond what they needed to do and I would recommend this place to anyone that needs help with their furnace

Very satisfied with the plumber and his work. Came at appointed time, diagnosed the problem and…read morefixed it in a timely manner. Will definitely recommend. The bill was less than I expected.

Very responsive. Prompt, good communication, and very professional. Fixed my toilet issues in less…read morethan 5 minutes. Highly recommend using these guys.