Always there when you need them. You can probably find a better "deal" elsewhere but you won't find…read morebetter customer service. Head inside and don't be afraid to ask for help or advice.

From the owner: Your home town hardware!…read more Featuring Valspar paint.

Go somewhere else to get your propane tanks refilled. They will not fill them with the 20 pounds…read morethey are able to hold! Will not go back again to do business here!

It's 15 minutes before their posted closing time on Saturday in July and the doors are locked…read more Thanks, guys :/ $5 minimum credit card charge :/ Teens at checkout seem to not care much about anything. All that said, they usually have what I'm looking for, no matter how obscure.

This is as close to small town, the way it should be hardware stores. The stuff is exceptional…read moreand always willing to help. Watch out for Jim S. he will hit you with a joke that will leave you with a smile. Great service. Offer a wide variety of items including an entire section dedicated to nuts & bolts. They call it the nut house. If you are camping in the area, you may have to look elsewhere for camper items but if you need anything related to grilling, grill repair, etc. This is your place. I highly recommend Western Ohio True Value

They are listed as a FedEx drop off. Went to drop off a box but needed some clear tape to secure…read morethe label. They said they don't supply any tape and pointed me to the paint section and told me to buy some. Really? I probably spent a couple thousand dollars over the past few months here. I think I'll just drive a few extra miles and go to Home Depot or Lowe's from now on.

Great service and pretty decent supply of your basic needs…read more Easy to get in and out of when you need that one item to get the job done.

I went to Ace today after someone who didn't sell dryer cords suggested that I go here to get it…read more The man was very nice and helpful and when I explained that our dryer had 3 prongs but there were 4 wires he told us to look it up on YouTube and they will show us how to connect them. And the price was better than any other place we had been. About $10 cheaper than other stores. Very glad we stopped by here today.

My family was in Celina and we had been talking about planting some new flowers in our yard. We…read morewere near a Menard's, so we decided to do some shopping in the garden section. It has a very large garden section, with plenty of trees, plants, and flowers to choose from. Also plenty of decorations as well to beautify your yard. We purchased a few flowering plants, while here. We think we got some good deals while here. We also went inside and checked out the gas grills as ours has seen better days through constant use. We think we can still get another years worth of use out of it, but will probably have to come back next year to buy one. No lines at all during checkout, even though it was the weekend. The employee who rung up our items was nice and friendly. Great store!

I love this location, they are very helpful. I have been able to find almost everything I was…read morelooking for, if they didn't have it, they have been able to order it.

There's a reason small stores like this are going the way of the Dodo. I brought a damaged screen…read moreto them to get repaired, A week goes by, so I called them to ask about. First guy I talked to was rude and assured me if it was done I would of gotten a call. He reluctantly went to check. 15 minutes go by and I get a young man pick up the phone to see who is on hold. I told him I'm just checking on the screen I brought in to get repaired. He went to check, 10 more minutes go by and he picks up the phone and tells me they lost it and cant do anything for me. I told him what the damage was, maybe that way he could look (Maybe the name fell off the screen). Nope, came back and said they have 4 screens, 2 are repaired and 2 don't have names on them. All I get was silence, then an "anything else I can do for you". Now I have to drive there and help them try to find my screen. Unreal... It took 33 minutes on the phone for them to tell me they lost my screen.

I went in today to get a key made and honestly I try to remember this place is here, close to home…read moreand a family owned business so we want to keep these places open. I went in to meet the most soured faced woman who acted as if I needed to hurry my ass up and quit bothering her. She ignored me when I first arrived, talking to an elderly man and following him down an isle chatting.I wasn't inpatient. I waited and started browsing at some Shepard's hooks they seemed to have hundreds of. When she returned I asked her about the key, she made it, rang it up and waited on me to quit looking at anything I might have considered buying because she had already told me the total cost before I had a chance to buy anything else! Now , I have been here before and an older gentleman has always been kind and helpful to me. My 2 stars are for this woman who needs help with not chasing away future customers. I have money to spend lady, and you could've sold me one of those hooks for $29 bucks if you'd have just been a tad more pleasant. Now I don't really know if I want to go back and might consider just going to a Walmart for keys or hardware stuff. Not a good representative for this place whoever put her at the register!

Best Hardware in Springfield. Always very helpful and go above and beyond to help you and give…read moregreat advice. Everyone who works there is very friendly and courteous. This is a locally owned business and as a business woman I support all locally owned and operated businesses. The is a great asset to the north side of Springfield, very handy, can always find parking and usually has what you're looking for and if not will get it for you.

New website design is terrible. Over half of page covered by Menards name Items don't allow a full…read moreview & it won't allow search until you add email. Have spent thousands of dollars at Menards, but don;t know if will contiue if have to use website.

Menard's truly is a one stop shop for anything you may need. Until moving to Ohio I had never…read morestepped foot into one. My previous experiences with hardware stores has been ACE, Home Depot and Lowe's and quite honestly the size of this store dwarfs all those other stores. Just the lighting section alone is at least twice the size of any Home Depot or Lowe's I have ever been to. Moreover, there is a wider selection of items at a Menar's that just lighting, hardware, lumber, and gardening items. Like in larger hardware stores, you will find a major appliances section. What I never expected to find was a grocery section in a hardware store! It's just huge, each time I have been to Menard's I have discovered a new section of the store I have never been to selling more stuff. Just take a look at the pictures I took to get an idea of what they have. The service is also very good. I was looking for some pegboard hooks and other attachments for the pegboards i had in my garage. After wandering the store for so long I needed a guide. One of the employees told me what aisle they were in and then physically walked me there. Super helpful! Since then I have come here several times to buy things I needed for the house. Definitely glad I took the advice of a handyman I hired and gave this place a try!

Once again Steve, Barry, and Tina and crew at Botkins Electric and Plumbing came to the rescue and…read moresaved the day! Great service as always! Thanks!

I purchased a well pump from these people and was told it cost $390.00 and they came and installed…read moreit. I got a bill three weeks later and they had charged me $419.69. I immediately went on to Gould's website and the same pump they sold me was listed at $249.00... So if you are planning on using this place for any business I would definitely check some other places for a better price or get a price in writing and check a web site for the suggested price first...