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    Botas Lucero

    4.0 (1 review)

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    10 years ago

    Helpful 7
    Thanks 1
    Love this 5
    Oh no 0

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    Overland

    Overland

    4.0(49 reviews)
    4.4 miLodo, Northwest
    $$$

    Incredible shoes with fur inside, like walking barefoot so comfortable. Ordered online and they…read morearrived with perfect fit and packaged. M T Arnold Author, Hiker

    I stopped by this store on 10/29 around lunchtime, and was really taken aback by the rudeness of…read morethe customer service. When I asked about cleaning instructions for a very expensive item, the man helping me gave short, one-word answers. When I tried to clarify, he rolled his eyes at me. I had to keep pressing just to find out that the item couldn't be cleaned at all, from a different (this time female employee who was much nicer) something you'd think would be clearly explained up front. I'm sorry if I'm not an expert in this niche area, but that's exactly why customers ask questions--especially when they're making a significant purchase. Basic courtesy and patience should be part of the job. If this is the owner, and you're in a position where you don't need customers, then congratulations--you've succeeded in driving one away. If you're an employee entrusted by the owner to represent the business, that's even worse, because you're treating customers with blatant disrespect and damaging the reputation of the place you work for. For a store located in a tourist area, where many customers are likely unfamiliar with your products, you'd think customer service would be a priority. Unfortunately, this experience was so unpleasant that I wouldn't want to return or recommend it to anyone else.

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    Overland
    Overland
    Overland

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    Homer Reed

    Homer Reed

    4.7(13 reviews)
    4.3 miCBD, Northwest
    $$$

    I came here for tailoring for an older tuxedo that still fit well, but was out of style with big…read moreshoulders and wide legs. They did a great job on work that some other tailors won't touch - reduced the shoulder pads and legs. And there is no drama - Bill tells you what he can and can't do (mostly can), marks up the clothing and discusses with the tailor. It turned out perfectly, and I've since brought two other suits there. Same drill- gets it done properly, no rework required. And the store has a very nice selection of clothing. Highly recommend!

    My father died unexpectedly and I needed a suit. Thanks to the pandemic, I no longer fit in my…read moreregular suits. I went to every suit store in Denver open on a Saturday and everywhere I went didn't even bother showing me suits and simply told me they were 8 weeks out for tailoring. I ended up at Homer Reed where instead of turning me away as an impossible request, Bill went through the entire store with me and found a suit that fit pretty close. He then made a special request to their Tailor to put me at the front of the line so that my suit was ready to go Monday morning for the wake Monday night. Although it was for a sad occasion, I had a perfectly fitting suit. I was not a customer of Homer Reed before but I am forever one now.

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    Homer Reed - DTC location in Belleview Promenade Greenwood Village

    DTC location in Belleview Promenade Greenwood Village

    Homer Reed - Belts and small leather goods

    Belts and small leather goods

    Homer Reed - Cologne and after shave

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    Cologne and after shave

    John Fluevog

    John Fluevog

    4.6(21 reviews)
    4.3 miLodo, Northwest
    $$$

    I am not even remotely happy with the way I was treated by the Denver Colorado store employee that…read morejust picked up the phone. I'm trying to get an update on shipping. I placed an order on the 21st. I received the rest of my order but then there's one pair of shoes that's assigned to Denver the package arrived from Denver, but the shoes were missing. I was told it was assigned to Brooklyn the whole entire time even though I was emailed that it was assigned to Denver now to the employee. The woman who picked up the phone. Was saltier than a chip! How I am supposed to know how to find my order? Am I David Blaine here to entertain you? Now, rather than having a main warehouse each individual store ships out, which does nothing but create chaos. So this pitbull of an employee with a gigantic chip on her shoulder, was nasty and unapologetic. No no empathy. I was treated nose in the air uppity. I have spent 2k with them in the last two months. I am finding out the hard way that there are some bad employees in a good store. I spoke to an employee there today about 20 minutes ago. I have never complained about anything Fluevog. This tells me there is someone not really appreciative of her job.

    Canadian shoe company with flashy & comfortable shoes. They've gotten significantly more expensive…read morethan the last time I was here. They've gotten significantly are celebrating 55 yrs of shoes.

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    John Fluevog
    John Fluevog
    John Fluevog

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    Botas Lucero - leather - Updated May 2026

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