One of the absolute worst, most unresponsive companies I've ever worked with. Unfortunately, our…read morecondo association had listed Wilcox as their preferred vendor for changing out windows in our apartment complex. I reached out to them first in Feb 2020. They came over, looked at the windows and then said they would send us a quote. 4 weeks of RADIO SILENCE, absolutely nothing until the end of March 2020. My wife and I guessed "ok maybe their busy". We were ready to go and then of course COVID19 hit so all construction was suspended in our building. Fast-forward to October 2020, our building started to allow construction again. We reached out to Wilcox to see if we could get this done. I called four separate days, leaving a voicemail each time. They didn't call me back ever. I finally reached someone there on my 5th call. Bob Wilcox answered the phone. RUDE AS CAN BE. He goes "I got your message, I'll call you when I have time and then hung up the phone". Is this the type of person you want to be working with? I don't think so. After waiting for him to call back for another month AND NOT GETTING A CALL BACK. We finally convinced our condo association to let us go with another company. TLDR: AVOID WILCOX AT ALL COST. RUDE, UNPROFESSIONAL, AND THEY DON'T RETURN YOUR CALLS EVER!!

They talk a great game, but it's mostly talk. We used them to install windows - they installed…read morethree of them wrong. They also were supposed to renovate the kitchen and bathroom - it was a disaster. Old man Wilcox talked up religion to us and bragged about how Christian he is. Talking religion is one thing - he doesn't live it, at least on weekdays. He was rude, crude and massively sexist. He complained about the BBB (beware of contractors who won't join that - it's a sign they are dishonest). He also complained about how women "try to tell" him what to do when "they don't know what they're talking about." His plumber was Mark Getchell - a total con artist who has no idea what's he's doing. He damaged our plumbing system and it cost a lot for us (not Wilcox) to hire another plumber to undo his damage - something Wilcox never paid for. Wilcox said he would never use Getchell again, but I see others with reviews in different places who also had problems with Getchell. It sure looks like Wilcox just says that to appease the people who didn't care for their plumbing to be ruined. And here's another problem - Wilcox expected to be paid in full long before the work was done. Final payment is not supposed to come until it is done - that's the law. We pointed that out - he got angry and never finished the work. Wilcox does very nice work on some homes - especially when he's trying to impress his church people. But there are a lot more victims of him out them. Stay far away from Wilcox Aluminum - it's all a big con game. If he was truly Christian, he would fix the damage he's caused and make amends to the many people he has robbed. But it's all a big sales act by him. We have come across at least five other families in our area who had a horrible time with him, including an elderly couple, a couple with two very young children who were scared of him and he also ripped off a disabled lady who we understand still has not been able to get fixed the big damaged Wilcox did to her home. Shameful, this guy is absolutely shameful. It's one thing to talk the Christian talk - perhaps Wilcox should try actually living it with action, not empty words and endless self-praise.

Ed was very helpful when I went in to have a piece of glass cut for my basement window. He told me…read morehow to remove the old glass and what the best material was to install the new glass, how long it should take to dry etc. Not many places are so happy to give advice these days . Thanks Ed.

These guys are great! I had a rock-meets-window situation recently and gave Ed a call. He was…read moreeasily reached at the number provided, friendly, and able to give me a price range for the repair. They were easy to schedule with, their price was within the range quoted, really polite while in my home, and their work was fast and good! You would never know anything had happened to the window. Hopefully I won't need to use their services again, but I wouldn't hesitate to recommend them to anyone.

I loved our experience hiring Bay Point Building for our new windows. They were fast and efficient…read moreand had 3 windows installed in one day. I am very pleased with the work and how professional they were. They cleaned up well and I was impressed with the finished product. I will be using them again in the future.

From the owner: Call today for a free in-home estimate. Check us out on Facebook and Nextdoor.read more

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

We recently hired JMS to re-side our house and replace the windows and porch, and while we were a…read morelittle apprehensive at first, Jim and his crew quickly put our minds at ease. From the beginning, Jim was transparent about pricing and clearly explained how long each step of the project would take without us even having to ask. His crew was hardworking, professional, and incredibly respectful, not only to us but also to our neighbors. The quality of their work exceeded our expectations, and the entire process went smoothly from start to finish. We were so happy with the results that we hired JMS again to remodel our kitchen and bathrooms. Once again, the experience was excellent. Jim and his crew delivered outstanding craftsmanship, and their attention to detail was second to none. We couldn't be happier and would highly recommend JMS to anyone looking for reliable, high-quality work.

I have hired Jim for multiple projects in the past years renovating my home in phases and he has…read morealways been close to perfect!! He was always transparent about budget, knowledgeable with my towns building codes, time efficient, always on the job site working and/or checking in on his subs. We value his work and he has the best prices around!Recently he put an addition onto our house with a mudroom, laundry room and 2 work stations. He matched the previous design he did in the kitchen so it was a flawless transition. This was a tough project and I couldn't believe how quickly his company delivered a final product as beautiful as I imagined. I would definitely recommend James Scances to all my friends & family. He is actually building a new construction home for friends of ours!! Thanks James and team! Look forward to finishing our basement!!

You cannot imagine the level of incompetence of this guy. I had to remove a few windows for him…read morebecause he didn't know how. At the end when he put the 2x4s sideways for the header I had to tell him that I will ask the building inspector whether that's correct. The moment he heard about the inspector he left all his materials and never came back - had to find someone else to redo his job. He also damaged the asphalt on my parking spot and a couple of the window nets.

From the owner: LeWins Windows & Doors specializes in providing and installing high-quality windows and doors. They…read moreoffer a wide range of products, including double-hung, casement, fixed, sliding, awning, tilt-and-turn, bay, and garden windows. Partnering with renowned manufacturers like Harvey, Andersen, Therma-Tru, and Vikna Style Trading, they ensure energy-efficient and stylish solutions for every home. LeWins focuses on precise installation, competitive pricing, and customer satisfaction, offering a 15-year transferable warranty on their services. Additionally, the company provides siding, roofing, and smart home system installation services.

Pedro helped us with our broken window and fixed it same day! The pricing was competitively and the…read morequality of work was great! Pedro was extremely professional and would definitely use again!

Review: Contract Signed, Deposit Paid, then they asked for $5500 more to start the job. (Proposal…read more#16872151) OCI360 Exteriors sent out someone to look at the project (June 7, 2024) and spent a few hours measuring and talking about procedure and policies etc. He gave me a quote within a few hours and even offered to lower it if we would pay cash. He called his boss while we were sitting there, who offered an even better price if we would let them put a sign up and pressure us to agree to terms on the spot, which I said I would not do without my spouse. They sent the proposal (June 18, 2024) and we agreed to terms that day or the next and I signed the contract. They sent an invoice for the first third of the work (June 28, 2024, I didn't see this the first time, and requested that they resent it on July 1, 2024). They sent the project manager out to look at the job (On or about July 3, 2024) and look at logistics. He told me that once the deposit was paid they will file a permit the same day with our town. I texted them immediately after the deposit was sent (July 8, 2024) and my phone rang within 10 seconds. They said they mismeasured the job (two weeks earlier) and it would require $5500 more for them to do the job. This was a 68% increase over the agreed upon (signed contract) price. They asked me how much my other offers were for and I said I wouldn't tell them that and that I expected the company to hold up their end of our contract. I do not think they are losing money at all. After two weeks since I paid and they have still not filed a permit or delivered a dumpster as promised. The project manager texted me today to say that his office would start processing the return of my deposit as they would not do the job unless we agreed to pay 68% more than the quoted, signed upon price. If this review is still posted here, then this matter has not been resolved, and my money has still not been refunded.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.