Called to get a quote for the cost to get to the exit 8 boston express and they quote $40 for a…read moredrive that is only 6 min from my house and the company itself is only 2 min from my house. This is absolute robbery! Decided to call someone else and it is less than half the cost of this. Makes absolutely no sense. They claim it's "out of their zone"! It is all in NASHUA!!! Poor business! Driving 8 min total to get to us and the bus station included that are also in Nashua should not be "out of your zone" so what is your zone? A block?! ‍ please don't respond back as there is no justifying $40 for this...

Awesome service. This was during a snowstorm. The dispatcher was very friendly and efficient as was…read moreour driver. Great team work. Would use again and a definite highly recommend. Thanks Guys!!!

Small bus hub with service to boston logan airport and other new hampshire stops. Take the MTA bus…read morefrom the manchester airport to reach the station.

The one thing this bus station has going for it is its great location, being right in downtown…read moreManchester and near the highway. It's fairly small with just the basic of amenities. There's a restroom, a small waiting area and a ticket counter and that's it. There's no food court or even a Dunkin Donuts. I took a bus from South Station to here. It's the type of place I wouldn't want to hang out in for very long.

The bus driver did not stop the bus and I had to drive an hour out of my way to retrieve my…read moredaughter who was in tears ( causing me to miss an important family event), as he refused to let them off after breezing past their bus stop. The bus company refused to take any responsibility for this which was very disappointing. Be alert for your bus stop!

Took Concord Trailways from Concord to NYC. Seats are very comfortable--plenty of room, spaced…read moreout, much more comfortable that even premium seats on a plane. Travel time is no more than any other means of getting to NYC and you can work/read/watch video the whole way.

Some of these drivers are very arrogant, passing passengers at stops which I observed over a period…read moreof days all the while talking to there best friends like everyone wants to know there personal idiosyncrasies. Some drivers drive there buses with all interior lights out...one would wonder if the vehicle is not in service. You guys need to come out of the offices and ride your own system....I guess lazy is as lazy does....Phantom rider... i will be making updates...stay tuned in...

My first day of work. I had $11.50 to my name. I boarded the #14 going to the Burlington mall…read more I asked the driver if he would let me slide the 35c because I had $1.50 in change, and a $10 bill. This was all my money after the whole covid thing. I was on my way to work after so long. Anyway, I thought he said ok. So I thanked him and went to sit down. He called me to come back. He said to "Go ask people - I'm not moving until you're even". He actually told me to go ask people and harass people that had nothing to do with it ! I said "I'm sorry I just didn't want to have to use my $10." - I was going to maybe buy a drink or something at work. Now I have a useless $9.65 card. I rarely take the bus. The driver said "You're gonna have to break it some time!" Thanks LRTA. If I could have given 0 stars I would have.

Parking and the terminal are right off 95 at Pease. Parking is plentiful and only $4.50/day. Grab…read moreyour ticket and park. Pro tip: keep your ticket off the dash as it will fade in the sun. We were early to our 4pm pre paid ticket and "no problem" from staff, plenty of room on the 1:20. Tags received and everyone was super friendly and helpful. We used to go to Portland ME, but this is easy. Buses are newer and comfortable seating. Charging ports available in front of you.

Easy parking and easy to get to. Booked the tickets online and since we were early they had room…read moreand heading to Logan Airport sooner. Clean bathrooms currently the waiting area has some construction. Very friendly staff. Great option to beat the high price of parking in Boston

This is your normal bus station where buses from all over New england and tri-state area come in…read moreand out of everyday. There is a newish part to this station which is nice but the rest is not. Not many food options here for snacks or meals for your bus ride. Also, not much seating options while you wait for your bus.

Recently SSBT has gone & expanded more on the property in terms of more gates so now…read moreGreyhound/Flixbus/Plymouth & Brockton has its own gates & Peter Pan/Concord Coach/Dartmouth/Boston Express has theirs (deeming Greyhound & few other ones don't interlink you must know) & this makes more passengers/buses set especially for the holidays & if another Government shutdown/airline ground happens again (if you get my drift).

I visited this station for it's historical significance. Although not the original station (built…read morein 1875 ) in town, this building was completed in 1911 for the Boston & Albany Railroad. At it's peak, 140 trains were making there way through this station, daily. Over the years it has served a variety of railroads and switched hands multiple times. As routes were moved away from Worcester, ridership decreased and in 1972 Amtrak boarded up the building and began to use a much smaller brick building nearby as it's station. By 1992 a group of locals began efforts to rehab the old station to it's original beauty. After several years of effort and planning, during which the building was purchased by the Commonwealth of MA, the building finally began restoration and in 2000 the building reopened to railway passengers. A small part of the station is set aside for rail passengers. Here you'll find a map of commuter rails and a MBTA ticket kiosk. There is no Amtrak customer service available here. You can purchase Amtrak tickets originating at this station through their web site. There is a small waiting area, a Worcester public library book vending machine, a police substation and a QR code that will link you to a walking tour of the Blackstone canal area. There is an elevator up to the platform level and ramps down to the bus level. Three vending machines are available for snacks and beverages. Public restrooms are older but clean enough as public restrooms go. The main part of the building is a beautiful vaulted hall that can be rented out for private events. This area is closed off during event and open to the public when not in use. There are also two dining areas off this main hall and a parking garage next door. The official website has information about renting the event space. Another example of the beautiful historic architecture you will find in this historic city.

I have been going by this train depot my entire life ...like 100's of thousands of times. I lived…read moreright up the street for a few years in my childhood and most of my life it was boarded up and in disrepair. About 20 years ago they decided to remodel it and spent millions of dollars to renovate it and bring it back to its glory. Every time we would drive by I wondered what it looked like inside and think that I needed to check it out someday. So a few days ago as we drove by my husband said "do you want to stop and check out Union Station?" YES!!!! There is a parking garage directly behind it with easy access into the station. The station is HUGE (well, not as big as the NYC!) and we walked throughout checking everything out. The station was pretty quiet on a Saturday afternoon and everything was closed (restaurants, coffee shop, police station etc), there was just a handful of people either waiting on a train or bus. The architecture was absolutely beautiful as most buildings built in this era were. I have no idea how well the ticketing and schedules work, but it is definitely a beautiful building worth checking out.

Before COVID, I used to take this bus fairly often from Salem, NH to the airport. Unfortunately,…read moresince the pandemic, the number of buses serving the airport has become much more limited. Some buses now originate in Concord or Londonderry and skip Salem altogether, so I don't have as many opportunities to use the service as I once did. A recent flight time made taking the bus to Logan convenient, so I decided to give it another try. I was able to park in their extended parking lot for free for more than a week, which was a great perk. I paid $20 for the bus ride and waited for the bus to arrive. The facilities were very clean, a staff member was helpful, and there were a few vending machines available while waiting. The bus arrived right on time. The driver placed my suitcase underneath the bus, and the seats were comfortable. Wi-Fi was also available on board. We were dropped off at Arrivals rather than Departures, but the driver explained that they were required to do so. It was an easy elevator ride upstairs to get to the departure level and drop off my luggage. On my return, I arrived after the last bus had departed, so my ride brought me back to their location where my car was parked. The office was already closed for the day, but the parking lot was well illuminated. Overall, this was a convenient and affordable option for getting to Logan. I just wish there were more frequent buses serving Salem again.

Boston express and concord coach drivers are 10/10. 3 star…read morefor bus 1 star for their "ticket purchased with time frame is not a guarantee ticket" But literally 5 stars for their drivers humor, safety, and good driving

Fuck!!!!!! How…read morelong's it been since I've had to write a one-star review? Let's see. October 8th. Lotus Bar. Dallas Texas. There I got free booze. This was infinitely worse. The whole reason that I flew into Manchester NH, was that they supposedly had a fast and cheap bus into Vermont, so I could actually, you know, get home. After diligent research at the Manchester Super 8 on Wednesday, I came to find out that all bus service had been transferred to Londonderry. A city with an international airport lets its bus terminal go to to a backwater town 12 miles to the south. Fine. Idiotic, but fine. I hop into a taxi and pay the $16 to get from point A to point B. The bus station was actually pretty nice. A modern sign promised "free wifi" in the waiting area. I pull out my laptop. Zero bars. "Excuse me, undertrained desk-agent, do you have wi-fi?" "Um, not yet." "Got the sign though, huh?" "Yep. Got the sign." Apparently this station was so new that it also didn't have vending machines or BUSES. You see, I'd bought a ticket on the 2:50 pm bus to White River Jct. At 3:30 pm, I asked the rosy-cheeked ticketing lady where my bus was. Beep. Beep. "Becka. Where's bus 404?" she squawked into her two-way. She looked at me sheepishly. "Um. It's in Manchester." I kept me cool. "You mean the fucking town that's 12 miles north of us, that I just paid $20 to get here from." "I'm sorry sir." Sorry wasn't going to cut it. I'd been traveling for over 24 hours and there was this really cute blonde girl sitting across the row from me who's eyes started watering when she got the gist of the situation (she was waiting to get back to Burlington). I doubt the already on-board passengers were happy when I rerouted the bus back south through Londonderry, but I was NOT gonna let myself play Steve Martin in a budget reenactment of "Planes, Trains, and Automobiles." But god damn, I love that movie. Maybe I'll watch it right now :)

do not use these MFs. They charged $40 for a 15 min ride to Brookline out of Exit 8 bus station…read more So ticked!!!

The dispatcher is terrible. Telling your customers to "walk cow" is not good business practice I…read morecan't believe how badly I was treated