I've used Metro Cab for years - always my preferred taxi when I come into the city. We left our…read morestroller in a cab last night, I called this morning and Walid went out of his way to deliver us the stroller completely in tact (over the weekend nonetheless!). Highly recommend!

I used Metro cab for over 25 years to commute to work without a problem. I don't know who is…read morerunning this company now but the service has taken a nose dive into the "Never mind, I'll just call an Uber" territory over the past year or two. Oh, and don't bother pre-ordering a cab--they won't show up on time but the dispatcher will offer you another driver within 30 minutes. Too bad I still have to pay for the medical appointment that I was forced to cancel. Zero stars.

I called town taxi after trying a well known inet service for 2 hrs. They set up the ride in less…read morethan 5 min

I've been taken for a ride twice now by these guys, so time for a grumpy review. First time,…read morehopped into a Town Taxi cab at Coolidge Corner, heading for the airport at ~5:30 am. The driver starts taking a somewhat odd route, but hey, sometimes they know weird tricks that avoid snarls, right? Turns out, he gets completely lost and has no idea how to get back on track to hit the tunnel, so we end up driving around a bit randomly downtown until he recognizes where he is. After racking up quite a bit more fare, we finally get back on track and he gets me to the airport- luckily, I had budgeted but extra time, but sheesh. What a ripoff. Second time, I grab one at the brookline Marriott heading to the back bay station. Again, slightly circuitous route, but it turns out to be fairly efficient. This time, though, when I ask for some change for my $20, the driver makes a half-hearted show of flipping through a few twenties and fifties to show that he has no change, and shrugs unapologetically. Since they don't take credit cards, I'm stiffed the change. Of course, neither of these necessarily had anything to do with the outfit as a whole, but given that I've never had these problems with other companies in town, I'm gonna be avoiding these guys from now on.

Great Experience! Great communication and they made sure we were not just on- time, but early. I…read morehighly recommend.

Excellent service. They were much lower priced than other area vendors whom I contacted and I…read moreappreciated their flat rate and being able to prepay, including a tip. They texted me a polite reminder they were coming that morning, were on time, and notified me of their arrival promptly. The vehicle was impeccably clean, and even had bottled water available if I wanted it! The most courteous driver you could hope for; we had a most pleasant chat to the airport - and despite heavy traffic, and construction blocks - he knew exactly how to get around them without stress. He shared with me that the cab drivers own their vehicles and are responsible for them, which impressed me because it shows their commitment to 'old-fashioned' quality service. I 100% recommend them, and will use them again in the future.

As far as making a reservation for the following morning from the Village to Logan, this was smooth…read moreand pleasant. More to follow.....Richie comes across as very helpful. Editing the morning after I made the reservation. Richie calls to confirm pickup time and will call before arrival. I'm loving this!

The woman that took my call was very nice but they got my address wrong, I said West Roxbury (…read morelisten to recording and you will hear me say West Roxbury not Boston, so bottom line is I never got my cab. Thank God my son came home around 2::00 and took me to the Faulkner Hospital which was very important.

Contrary to others' reviews, I've actually been nothing but pleased with MetroCab's services. They…read moremake it incredibly easy to schedule a cab. They allow for 24 hours in advance, keep a profile for yourself, and have always been interested in me as a customer and my travels to the airport. Each cab has been a new, clean, and safe car. Always arriving on time, if not, within 5 minutes of the schedule time. I usually wait for the cab downstairs, however, they will call and say "take your time" when they arrive. Upon arrival, they have always gotten out and assisted with carrying my bags and putting them in the trunk. They offer both cash & card services. Including, screens in the back for entertainment and tracking your payment for the ride. From Logan to Back Bay i've never paid for than $25 + tip.

Ridiculous service The cab didn't showed up for my ride to…read morethe airport. No logic reason

Just witnessed an idiot from this company driving up a one way street the wrong way. Then the jerk…read morehad the nerve to ask me if I needed a ride. SERIOUSLY? Mind you, this was in Boston and it is ILLEGAL for an out of the city taxi company to pick up a fare. So in 30 seconds this "professional " broke the law 2X. I dunno about you ...but I care about my safety and would never hop into this imbecile's cab.

DO NOT USE THIS PLACE. COMPLETELY UNSAFE While the driver…read morearrived on time, it was the worst ride to the airport we've ever experienced. I was initially understanding that the driver was in unfamiliar territory when he picked us up and needed direction. It was when he was swerving and randomly stopping that gave us the idea that either he was at the end of his shift and exhausted or maybe had imbibed during his shift. Either way, I was very, very worried that we wouldn't even make it to the airport! What made it worse was we had my 21 month old daughter in the car as well. It was so bad that other drivers on the road were looking at us as they passed us because they too thought something was up. I will never EVER call this company again.

Incredible service, friendly and flexible, very responsive and made our entire trip to Boston much…read moremore enjoyable. Will use them again. Thanks!

From the owner: Experience luxury and convenience with our premier limousine service, ensuring seamless airport…read moretransfers for a truly sophisticated travel experience.​

Awesome taxi service the best if you need a ride call yellow taxi they are the 1 companyread more

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

Earlier this week I left my car at the mechanic's for a minor repair and had to get an early…read moremorning taxi to pick it up before work. I called at 6:45 a.m. to request a cab pick-up in a half hour, and despite the downpour outside, Hello Taxi arrived promptly at 7:15 a.m. How's that for service? The driver was polite; the cab was clean and toasty. Despite the fact that I rather dislike the styling of the Scion xB, it actually makes for a darn roomy cab! During the short 3-mile ride across Brookline over to Brighton, the driver even asked my opinion of which route I'd prefer to take and I appreciated that. Given that I have my own car, I don't need to take taxis that often, but I am keeping Hello Taxi's number handy in my cell--just in case.

Recently in Brookline for a dentist appointment, I was having a hard time hailing a cab on Beacon…read moreSt. In front of the Dunkin Donuts, I finally saw a little line of adorable Scion's emblazoned with "Hello Taxi" across the side. I hopped in with groceries and told the cab driver that I was going to Somerville - which I'm sure took him a little off-guard. My mouth filled with gauze and my lips numb from the dentist, I did my best to give him directions which he repeated back to me until we finally came to an understanding. Though he drove under the speed limit the entire time, he was very nice, a very careful driver and kept one of the cleanest cabs I've ever seen. He got me to my house safely, helped me unload my groceries and was very thankful for the tip I gave to show my appreciation. Thumbs up!

Good points: The driver, David, was really friendly, and although he was 20 minutes late, when we…read moregot stuck behind a firetruck and were on a one way street, he reset the meter so I didn't have to pay the extra $2. Bad points: The dispatcher scolded me for missing his phone call, which was not appreciated, as I had been waiting out in front of my apartment for the past 20 minutes, and missed his call due to street noise. In summation: David, yay! Dispatcher, boo!

Despite repeated promises of "will be there in 5, or 2 minutes", they showed up 40 minutes late…read more Have had good experiences in the past, but this was an airport run.