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Boston Airport Cab

4.5 (4 reviews)
Open • 3:00 am - 11:30 pm

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MetroCab - Wonderful driver that almost hit me then tried to get me to hit him!!

MetroCab

1.5(207 reviews)
0.5 mi•Allston/Brighton

This review is not for 1 ride. This review is for 3 weeks of prescheduled, prebooked pickups,…read moremeaning an APPOINTED PICKUP at the same time and location. Out of 15 pickups, 3 were within 10 minutes if the appointment (late less than 10 minutes). The other 12 were anywhere from 17 to 70 minutes late. I prebooked and prescheduled my pickup for 2230. This is so I have plenty of time to get to work by 2300. I am here for a 13 week contract and renting a vehicle is not feasible. The Bus routes do not go where I need to go, and I have a disability that prevents me from walking long distances. I am also hesitant to walk to work at night due to this same disability. If I fall and hurt myself, no one will see me until daylight. I have been late to work multiple times due to the failures of cabs showing up on time. Each time I am late I get demerits, my contract agency gets demerits and I do not get paid for the time I miss. I have gotten every excuse from both the dispatchers and the cab drivers. I pay by credit. I made this very clear when I prebooked and prescheduled my pickups. The dispatchers often entice a driver to take the short fare by telling the driver I will pay cash. When the driver finds out I am paying credit, all hell breaks loose. I have had their drivers swear and spit at me. One even threatened me. The drivers often reject the pickup because it is not a long distance and therefore not a large fare. The 3 drivers who have shown up at a reasonable amount of time realize that I tip well. So, that short trip earns a 50 % tip. IF the driver would only show up at a reasonable time. Unreasonable time equals no tip. Swearing, spitting and threatening driver equals no tip. Metro Cab of Boston DOES NOT SERVE THE GREATER BOSTON AREA. Their drivers simply drive around and around the greater Boston area offering as little service as possible. Their dispatchers read from scripts, "Oh, I am so sorry for the inconvenience". Lying to the drivers and to the customers is NOT AN INCONVENIENCE. IT IS FRAUD.

I send my hotel guests to Metro everyday and am consistently met by the rudest operator imaginable…read more If he hates his job so much he should really just quit. We will be sending folks to other services from now on.

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MetroCab
MetroCab - Reckless driver almost ran me over and was threatening to not give back the phone

Reckless driver almost ran me over and was threatening to not give back the phone

MetroCab - Dick.

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Dick.

Hello Taxi

Hello Taxi

1.7(57 reviews)
0.4 mi•Allston/Brighton

Earlier this week I left my car at the mechanic's for a minor repair and had to get an early…read moremorning taxi to pick it up before work. I called at 6:45 a.m. to request a cab pick-up in a half hour, and despite the downpour outside, Hello Taxi arrived promptly at 7:15 a.m. How's that for service? The driver was polite; the cab was clean and toasty. Despite the fact that I rather dislike the styling of the Scion xB, it actually makes for a darn roomy cab! During the short 3-mile ride across Brookline over to Brighton, the driver even asked my opinion of which route I'd prefer to take and I appreciated that. Given that I have my own car, I don't need to take taxis that often, but I am keeping Hello Taxi's number handy in my cell--just in case.

Recently in Brookline for a dentist appointment, I was having a hard time hailing a cab on Beacon…read moreSt. In front of the Dunkin Donuts, I finally saw a little line of adorable Scion's emblazoned with "Hello Taxi" across the side. I hopped in with groceries and told the cab driver that I was going to Somerville - which I'm sure took him a little off-guard. My mouth filled with gauze and my lips numb from the dentist, I did my best to give him directions which he repeated back to me until we finally came to an understanding. Though he drove under the speed limit the entire time, he was very nice, a very careful driver and kept one of the cleanest cabs I've ever seen. He got me to my house safely, helped me unload my groceries and was very thankful for the tip I gave to show my appreciation. Thumbs up!

Red Cab - Red Cab since 1930

Red Cab

1.7(45 reviews)
1.5 mi

Despite repeated promises of "will be there in 5, or 2 minutes", they showed up 40 minutes late…read more Have had good experiences in the past, but this was an airport run.

So my girlfriend and I were en route to partake in luxury seals at a 7pm Bruins game. We called for…read morea cab from Red Cab from Hyslop street in Brookline nearly fifty minutes prior to game time. The cab never came. The next night, we were set to go to our two year anniversary dinner. We called red cab AN HOUR IN ADVANCE, ON A WEDS.Cab never showed. Initially, I figured the cab was late, so we called the dispatcher. he said ten to twelve minutes. Fine. Fifteen minutes later, no cab. I call back again. He says ten to twelve minutes; now, after initially being polite, I was understandably perturbed at this point. I told him, "Buddy, don't piss on my leg and tell me it's raining. When's the guy getting here?' At this point, he launches into a screaming, profanity laden triade, "Don't talk to me like like I'm your f***ing dog you two-bit punk..." To which I exclaimed, A: If you saw me, (I made a living for many years as an MMA fighter/armed security/nightclub bouncer) I would wear you like a sock puppet, you loud-mouthed telephone tough guy. Second of all, you can eat a bowl of cock and choke on the last three, you lazy, lying, back-of-the-short-bus, high school drop-out-pathetic excuse for a dispatcher. You're an obnoxious, rude snippy little c*nt; kill yourself and stop wasting my damned oxygen. Find a hedge and go play hide and go f*** yourself, you festering little anal wart.." and hung up. Fifteen minutes prior to pur reservations, no cab ever showed, so I drove my own car there so fast I would've qualified for any F1 race I chose. Thank god for supercharged Mini coopers. That said, throughout the evening, while eating, the dispatcher kept calling back my cell, nine times over the course of four hours, to scream, berate, and curse at me, even calling my girlfriend's mother's house whereupon we departed, and doing the same to her. At one point, when I was completely fed up, I answered my phone & told him I'd call him back right after his mother finished fellating me, at which point he got so loud that parties at tables twenty feet away turned to see who was screaming out my phone so loudly. At that point, I'd had it, so after we finished desert, I drove to their dispatch not to far away to see how tough wanna-be Mr. T really was, with the hopes that I'd be so privileged as to be able to actually kick a field goal with his skull. . When I came in the door and confronted him, he ran like Usain Bolt out the back door, never to be seen again. The radio cackled with innumerable cabbies wondering where there next call was. And I couldn't help but notice the pornographic computer screen saver, a vat of petroleum jelly ON THE DESK, razor blade, "dusty" mirror, straw, and a smoldering marijuana roach in the man's office. It was bar none, the classiest office I have ever seen (if you worked peddling infant porn when you weren't to busy running your gonzo beasto-necrophelia clown porn empire.) That said, for future reference given the creepy deliverance-baby lovechild of Steve Buschemi & Ralphie May running the show there, I'd feel better getting A ride from a balding stranger with a mustache drving a brown, 1970's blacked out panel van with a dildo for a hood ornament & bondage apparatuses welded to the frame in Kabul, rather than deal with these mouthy numb skulls again. They're tactless, undependable, and rude beyond words. And if the dispatchers are that messed up on duty, one must wonder what qualifies their drivers as "sober" and/or safe. I wouldn't roll the dice on my life with that crew of misfit chimps. DO NOT EVER USE RED CAB EVER. They are without question, the worst, most unprofessional, unpunctual, rude, offensive, and disgusting cab company I have ever seen in all my worldly travels, not just in Boston. Take a stand, and spend your money elsewhere. You, and every patron, deserve far better service than they'll ever be capable of providing given the pandemic plethora of ineptitude permeating across the board at that company. Zero stars. Epic fail. I'm pissed as hell I MUST give them at least a star on Yelp to post this, as they deserve a negative several hundred star rating. And, I'll even sign my name to this (Ty Hawkins) just to show I'm not blowing smoke up anyone's ass. I have several witnesses and a phone record and voice mails to back it up. I can be emailed at "EmailTyHawkins@yahoo.com" for interview requests, and given the level of pyroclastic festering rage that I still feel over being so mistreated on two consecutive nights by these douche nozzles, I am willing to proliferate my story, and sign to it, to any and all news media or bloggers wishing to quote me. F*CK RED CAB.

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Red Cab
Red Cab

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Boston Airport Cab - taxis - Updated May 2026

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