My driver was friendly and on time, but he charged me $50 to get from the Red Roof Plus to the…read moreairport. The hotel quoted me $26, and when I called back after being dropped off, they confirmed they have a contract with Saugus Center taxi for $26...so this company seemingly is ripping people off. I recommend you confirm the cost before they arrive, if staying at the Red Roof Plus in Saugus, or beware of the drive of Moroccan decent -friendly but charging more than the contract .

The worst driver ever!!! Took 30 minutes for him to arrive at the Red Roof +. He (of Moroccan…read moredescent, 40s, maybe 5'10", 180#, dark curly hair) was loud, talkative, arrogant, surly, a bit unhinged. There was traffic. I needed to catch a bus. He took a detour and said it would take 23 minutes longer, but wouldn't explain why. I asked questions, most of which he wouldn't answer. He said he didn't want to have any more conversation. Hmmm. I missed my bus. He said the address I gave him was in Back Bay, but it wasn't. So when I asked to go to Back Bay to find another bus/train, he said it was way on the other side of town. He told me to get out and find another taxi. The fare was a whopping $82.95!!!!!!! I handed him my credit card. He said he didn't take credit cards. He asked for Venmo. I use Venmo, but not from my phone. He yelled at me, "YOU don't have Venmo???" As we were in front of a Sheraton Hotel, I went in to use the cash machine while he held my luggage hostage. But first, I took a photo of his license tag. I gave him $80. No tip. He released my luggage. Then I walked over to another taxi who said Back Bay was only a 5-min ride away. The fare was $5.60. He said taxi drivers are supposed to take credit cards. He also questioned the $82.95. Said it was very high. Said my trip should have cost $55, even in traffic. Said I was "taken". I was in Europe for 2 weeks. Did not have one bad experience with people. Everybody was nice, polite. Nobody hustled me. Come back to the U.S. and am victimized, right off the bat, by a fast-talking crook. Saugus Center taxi - Massachusetts license tag: Livery 74330. Buyer beware!!!! (I have a feeling this man IS the company.)

They don't take cards which is illegal so when you're shit out of luck stuck at Oak Grove you have…read moreno choice. They'll stop at an ATM but they don't shut off the meter.

Malden Taxi, Melrose taxi -- you have the same inhuman dispatcher for both "services", even though…read morethe phone numbers are different. If you need to be picked up somewhere and use them, you better rub a lamp and hope they decide to show up. I had to get to the airport to catch a flight and called Melrose/Malden Taxi one hour before I wanted to be picked up. (I just needed to be taken to the T from my house), to ensure I'd be picked up on time. Dispatcher said, "call back fifteen minutes before you want to get picked up." I called back 25 minutes before I needed to get picked up, because the dispatcher was so sketch. He said he'd have someone out in about 15 minutes or so. I told him I needed to catch a flight. He said, "uh-huh." After 15-20 minutes, no one came. I called the dispatcher back. He said, "um, yeah... maybe 10 or so more minutes." I told him I needed to be picked up, I had to catch a flight. He said "yeah, well, we are really busy." (At NOON on a Wednesday?") If they were so busy, why couldnt he have gotten a cab sent out if I had asked for it an hour in advance? Because he had no intention of sending a cab out in the first place, or one of the drivers didnt give two shits, or both. After 10 more minutes, I was so stressed that I was going to miss my flight. I called again and was practically in tears. It was a different dispatcher and he actually sounded like he would do something. He said that the cab was almost to my house. 10 more minutes later, the cab finally showed up. I just made my flight, but barely. I HATE this cab company - I wont ever use them or depend on them for anything.

just got a ride home from you guys my driver was very nice…read moreand professional

Needed taxi from Wakefield to Stoneham after my car broke down. Tried 3 cab services [all supposed…read moreto be local]; I got "number disconnected," "leave a message," or no answer. Feeling down, I tried Town Taxi - a real person answered, knew where I was, came quickly, knew where to go.... then, TaDah, half way there, quickly drove me half way back to find my purse that got lost in the confusion.... found the purse, headed back to Stoneham - got there before the auto-dealer closed. All through, Clover was polite, accommodating, practical -- and efficient with my time and money. Call Town Taxi, ask for Clover

Grapestaff, Greg drivers great dispatchers. Treat me unbelievable always there. When they need themread more

This listing is old and out of date. I called the phone number (781-322-5050) and the answering…read moremachine said the name of the business is now Malden Trans and the hours are 6am to 6pm. So much for a dawn taxi to the airport! I went elsewhere. These guys used to be cheap, reliable, friendly. Maybe they still are, but I'm not sure (with these hours) I'll ever find out.

They were on time. The rest was downhill. My driver overcharged, was noticeably upset when I told…read morehim I'd be paying with a card, and seemed to make a miscommunication between him and his dispatcher my problem.

The good: The dispatch was fine, the taxi showed up on time and also got me home. The bad: the cab…read moresmelled like cigarette smoke and faintly smelled of urine. The ugly: the driver cut off a box truck getting onto Rt1, and flipped him off. Yikes. Also he didn't thank me or actually say anything when I departed. He made a faint Ssssssss sound through his teeth. Not sure if it was 'Thanksssss' or 'Hiss-Get out of my cab.' Let's say it was not clear from the context.

I had a great experience with Bob's Taxi. Quick pickup (non-peak hour) at Genesis Healthcare…read more Pleasant driver.

I was told a ten minute wait, but ended up waiting over an hour for these guys. When I called the…read morecompany to ask how much longer the cab would be, the man I spoke to was extremely rude and even hung up on me. Now I understand that things can get busy, but don't promise a person a ten minute wait when it isn't going to happen. If that is the case, they need to get more cars for their fleet. Instead, I was left stranded in the freezing cold, in an area that I was unfamiliar with. I would NEVER recommend this company to anyone.

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

I'm not going to throw anybody under the bus... And I respect business, family, as well as work…read moreethic... My cabbie was fantastic a very nice man... I gave the cabbie the hospital name and took me on a $80 ride to the wrong Hospital... Instead of discussing the destination in full, and then socializing, he took me to the wrong place... I've been paid $7 to get back from where I was supposed to be so essentially I paid $73 to go 18 miles... he should have paid me $53 to get back to the hotel... I'm a business owner and I am now having to not work over the weekend waiting for my foot specialist to get back to the hospital on Monday. It is now Friday and I will ultimately lose a few thousand dollars on top of the $53 wage hustle I experienced

My experience was A+++++ Arrived on time and very friendly…read moreand professional! Would use again and will tell anyone who needs a taxi

I had a confirmed reservation for a pick up from Logan at 830pm on a Saturday night and no one…read morearrived. I called 4 times. The first time, someone answered and said they would call the driver and call me back. The other 4 times, the call went to voicemail. I ended up taking Uber.

Do NOT get in these cabs. Exhibited poor logical reasoning, poor driving skills which may be…read moreindicative of drunk or drug-induced behavior, ageism, and sexism. Moreover, blatantly went out of way to raise the cost of cab fare. Caught one in Cambridge (at Central) and, honestly, didn't even look at the door. When we got in, we asked if he took cards and he immediately swung around in his seat, got in my face, called me a little girl, while crediting my partner for being knowledgeable since he was a guy (and clearly superior in intelligence) and lectured for about five minutes (continuing after the car was moving) about how no cab drivers anywhere in Boston would ever take cards on Friday or Saturday. While this should have tipped us off, we tried to ignore it. He pulled away and then asked where we were going (MGH), but instead of going towards Kendall and the Longfellow, he drove us down Mass Ave. We didn't bother correcting him, because at the time, we were more concerned that he was accelerating at every turn, jerking the car about, braking erratically, and, when not convincing us of our imminent deaths, turned on the light and started counting his wadded up cash?! Of course then he couldn't figure out how to turn the light off. After another fear-inspiring turn (only to be matched in skill by Mr. Toad's Wild Ride, in Disney - you know, the one where you drive through walls and run people over), we realized we were near the museum of science!!! And that he was pulling into where the duck boats drive to pick up people! He actually was going to drive us over every speed bump. On purpose. "To avoid traffic." At 1:30 am. Until this experience, I honestly did not realize that anyone could be so ridiculous as to try to convince someone that a standing area was a great detour. Needless to say, we got out, he apparently gave my friend a hard time asking why we would want to get out now, and we walked, safely, back to MGH from there. TL;DR: the cab driver was sexist, rude, flagrantly ignored personal space to the point of assault, drove like a maniac (in the most literal sense of the word), and took us on an epic journey (not the good kind) instead of a 5-minute jaunt across the river. Perhaps the only positive thing I have to say is thanksgiving came early and now I'm just thankful to have survived. Someone please take this guy's license away.

Terrible service I needed a large car to airport and was told van retired for the day.Called Uber…read moreand they came in 15 min

I'm not from here and let me tell u they saved my butt today for a flat and they were very quick…read moreand when they said 10 minutes it was ten minutes I appreciate you guys and the driver were friendly each time

Word of advice to older women using Patriot. Sit in the back of the cab and play dead. If you try…read moreand even have a simple conversation you will be told "you are just like my wife" in a negative way. Also one of your drivers absolutely needs anger management as he watches you from rear view mirror and will verbally admonish you if he doesn't like the look on your face. What a horrible experience God help me, I was not making a face, I just got picked up from hospital with a diagnosis of heart failure and this cab driver is yelling at me because he thought I was making a face? WTF