This groomer is excellent! I take my dog there every 8 weeks. My dog is always happy to enter and…read morethat is a good sign:) They take time to welcome him very affectionately to make sure he is relaxed. It takes approx. 11/2 hours. I find this perfect. When I pick him up they are very friendly and respectful to me, the client ( same as drop off.) The shop is very small, so they don't get overwhelmed.

Saw these guys at the Pet Lover's expo. They do dog training and took some information from them…read morefor future reference. Very nice people running their booth.

They chopped my Australian Shepherds coat. Paid $80 and he was only there for 2 hrs…read more Horrible job. Do not recommend

I took my two cats here today and the staff were unbelievably amazing with them. My kittens can be…read morevery nervous clients but Diane and her team were so kind and patient with them. They are Himalayan so they have very long fur and have a tendency to matting. The team took care of all of those issues as well as nail clipping, bathing and blow drying. What a lovely spa day my babies had!! I highly recommend Diane and her team without hesitation. Thankyou to all of you

Oxana is our Labradoodle's groomer, and she is absolutely AMAZING! Although she's new to Canada,…read moreshe brings extensive experience from her European background. Our dog's fur was never the most beautiful, and we were often disappointed after visits with our previous groomer. However, with Oxana, our dog always looks stunning. Finding an experienced pet groomer can be challenging, and we are thrilled to have discovered Oxana at Blue Ribbon Pet Store. We wish nothing but the best for both the store and Oxana! Warm regards, Anna and her pet Maya :)

The service is amazing, the selection is great there Dog and cat food is at least a couple dollars…read morecheaper than any other pet stores around here and if they don't have what you're looking for they will try and find it and order it in for you , they have grooming to

This place lost my family's dog…read more They were grooming our two dogs. They are both quite skittish and the groomer should have been aware of this as we had brought them there many times before. For some reason, one of the (now ex-) employees took one of our dogs outside at some point, without his collar on, and he ran away across the parking lot and disappeared. Apparently they tried to chase him but he got away. That employee was then extremely rude to my mother when she came in to find out what happened. The owner, to her credit, fired the negligent employee who let him loose, and was very involved with the efforts to retrieve him (hired a pet searcher, hung posters, drove around searching). We are grateful to her for that. Our pup was (THANKFULLY!) found 2 days later, after being picked up by animal control and brought to SARC. I am torn about this review now because the owner Megan obviously felt horrible and was so relieved when she learned that he was found. However, all of this could have been avoided had that employee acted with a modicum of common sense, and ultimately the responsibility for that does fall on the business owner. People trust you with their pets. To most of us they are family members. To have one of them go lost or missing because someone you trusted let him down is absolutely heartbreaking.

This place not only LOST OUR DOG due to gross negligence, but instead of following him and calling…read moreit in decided to go back to the facility and let the dog get over an hour headstart on any search effort. This is after they decided that chasing the loose, scared dog far away was better than calmly coaxing him. Oh, and taking him outside in the parking lot by the busy street without a collar on. All of this could have been easily avoided by someone with any common sense. The incompetent employee then decided that it was appropriate to give attitude to the owner who was looking for her dog. The dog was found 2 days later by animal control but I will be telling everyone I know to avoid this place, and so should you. The dog could easily have died. This is not the first time this has happened. Hopefully they are not given the chance to let it happen again. This establishment has no business looking after anyone's animal. Regarding the owner's friend's review: the fact that they have multiple gates just makes it even more ludicrous that they lost a dog. The dog did not plan an elaborate prison break. This is now the second time they have lost a dog. This was a series of unbelievable screwups followed by a token attempt at retrieval and this place should not be in business.

The only groomer I go to! She is gentle and effective with my golden doodle who does not liked to…read morebe groomed, not even by me lol. Leah exceeds expectations and definitely is a pro who knows what she's doing. The price and quality cannot be beat. I highly recommend :) Thanks Leah!

We live in Surrey, BC. We tried Leah for the first time today. She did an awesome Job, my family…read moreagreed that it was the best cut our dog had ever had. It was not easy as it was a schnauzer cut, but she did a very good job. When the grooming took longer than expected, Leah texted me and told the new eta. Overall my dog was happy, and we were happy. Many thanks. See you soon!

Lexi is amazing! Kind, gentle with my three rag dolls, does a fabulous job- manipedis, "Brazilian "…read moreand a lion cut. We adore her!

I used this service several times for my kitten. While, the owner was efficient I found her abrupt…read moreand not willing to consider my ideas, nor was she willing to offer suggestions re grooming. Barbara Marak

Disappointing, it seemed under lit, dinghy, and a bit chaotic. Wouldn't go back. They do have a big…read moreselection of pet beds and food.

I just started 2 month ago working in PetSmart grooming salon. And you know at first I thought that…read morethis place only looks so perfect at first sight and people who work there just acting that they love animals so much. But guys.., I was shocked to realize that everything you see it's actually is true! Everybody just absolutely adore animals, they are very gentle and sweet with them. I can tell you with absolute certainty, you can trust PetSmart grooming salon with your dogs! They love them just as you do! Also every body who works in a store are amazing people, from stalking to cashier and management are people who know and love their job!

Leann is extraordinary! I wouldn't even consider taking my little ones to another groomer. She…read morealways grooms my dogs just how I like them groomed. I highly recommend her for your pups!

We've been a few times, won't be back…read more One, fairly expensive. Two, the owner is a non masker. We took our dogs in and she insisted that we be in the room with her while she worked unmasked. There's no excuse for this. And no reason to do business there.

Delivery is everything!…read more Today Ocean Park Vet contacted me as my dog had an appointment booked a week prior to be groomed the following day which my mother had kindly booked for him so that he could have a play date with his litter mate. I was asked if my dog had his most recent vaccinations in which I replied that I wasn't aware I had missed one. (I normally get an email and book right away) she proceeded to shame me for him being behind on his vaccines (it was due 20 days before) and that they had contacted my vet and that he wasn't up to date and that they would not be able to groom him and that they were cancelling his appointment. I was rather short at the end of the call as a lot had gone into the booking and arranging of this appointment. I decide to call back and ask a question. I asked if they had possibly missed a step when the original booking was done and had missed to ask the question as to whether or not he was up to date on his shots. She then admitted that yes, they were suppose to verify. Hmmm, so rather than call and say we apologize, we forgot to ask if his shots were up to date when we did the booking and that they would need to reschedule due to their error they made me feel like I was the terrible pet owner. Shame on you! Take accountability and do things properly. I will never recommend this vet to anyone.

This used to be a clinic I owned, with Dr. McFee as an associate. I can vouch for her as an…read moreexcellent veterinarian and boss and am glad to see the clinic in the same location as 20 years ago. Do not expect the cheapest treatment but expect an honest one and estimates are always a good idea. The staff are exceptional at least the ones I left Dr McFee with. She has a new dog on the website - lucky lad or lady. Overall, the best clinic on the peninsula - and you can expect to be treated with love and compassion, fairness and the most modern facility and skills. Love you, babe.