The reviews speak for their self. Bruno THE FRENCH BULLDOG…read morelot, and very good reviews so I decided to give them a shot. 10 star

I'm glad that I found this place where I can trust my dog is handled with love in gentle hands…read more been coming here for about a year and even though I have to drive a bit and cross the bridge, its worth it. My dog is happy and clean so that says all. Serene seems to be a nice, caring and trustworthy person. I only book with her even though I have to wait.

Have been looking for a good Pet Groomer in the Kits area for the past 6 yrs and we have finally…read morefound it. Reasonable cost and a great groom. The Groomers really seemed to care and were attentive to our Murphys shy nature. We will be back..

The girls at Rejoice are so wonderful - they clearly love dogs and take pride in their work…read more I can be very particular about the way I like my dog's hair to be cut and they never make me feel like I'm being difficult, as I have felt in other pet salons. Instead, they are more than happy to make sure I like the way he looks before I leave the salon. They are even accommodating if I request a bit of a touch-up before leaving. I have recommended Rejoice to my friends as well as everyone I meet at the dog parks I frequent, because I really believe they are the best at what they do. Their prices are in line with other pet salons, but their service and attention to detail far exceeds any previous experiences I've had with other places. For new clients, they take photos of your dog at different stages of the grooming process and post them on Facebook so you can see your beloved pet enjoying his or her "spaw" day. I can't recommend this place enough - if your pet is in need of a new 'do, you can feel comfortable that s/he will come out of Rejoice looking like a movie star.

We've been taking our large doodle to Tiffany's after a few failed experiences elsewhere - I am…read moreimpressed! The groomers have ample experience with large breeds, and my doodle comes home looking great with no quick shaves (as many groomers do with doodles to save the effort of combing out any knots). our dog is huge - over 100 lbs, and he is treated warmly, the facility is built to accommodate his size, and the price is fair. Highly recommended!

I spent a long time looking for a salon to get my puppy groomed at. I talked to many people so I…read morewent with who was recommend I also checked them out online but only looked at their website. I thought from when I booked the appointment it was going to be all good we would talk about what I wanted the day of the appointment. NOT!! I wanted his feet trimmed a little shorter I do totally admit I did not describe what I meant and stopped trying. I suffer from health conditions and sometimes I have brain fog. I did explain what I did not want with his face and I'm very happy to say they/she did a good job on his face. When I went to pick him up I noticed right away there was about 20 hairs they missed on the back of one ear I should of said something right then because then I might have noticed all the other mistakes :( - one ear is nice trimmed closed the other ear is trimmed and left shaggy - there's a big v shape cut into his right side - it actually looks like two separate people groomed my puppy because there are so many things that don't match the other side he's so uneven. -the shape of his head is not the same one side is rounded one side has angles When I phoned to tell them I left a message and then I called right back and they answered the phone that time so I quick explained why I was calling they started giving me attitude I could hear them discussing me before he come back and told me to come back and I told him It wasn't in my budget to take more taxis there and back home he told me to get a ride. Thanks buddy but with covid its not that easy!! and my family lives out of town. I felt by how the lady talked to me I was going to chalk it up to she was having a bad day maybe she was stressed it snowed the night before there were lots of dogs in there when I got there I was totally making excuses for her but now I think she's just rude and the whole shop doesn't know anything about customer service. I would vote this the rudest place in New West I will be telling everyone I know about my experience and I'll be showing them my pictures

I have taken my dog Ted here about 3 times and have always had a good experience. He is always…read morehappy when I arrive and not scared like some places he's been before. Always looks very cute afterwards, and they even gave me good advice to get him a harness instead of a collar to avoid hurting/damaging his esophagus which I really appreciated!

We were referred by a friend to this place and we've loved the work she's done with our little…read moreMillie! She always asks what we want done on her when we take her in. The owner (who also grooms the pups) is super friendly and takes good care of our Millie. She even takes cute pics of them from time to time. Highly recommend them!

We live in Surrey, BC. We tried Leah for the first time today. She did an awesome Job, my family…read moreagreed that it was the best cut our dog had ever had. It was not easy as it was a schnauzer cut, but she did a very good job. When the grooming took longer than expected, Leah texted me and told the new eta. Overall my dog was happy, and we were happy. Many thanks. See you soon!

The only groomer I go to! She is gentle and effective with my golden doodle who does not liked to…read morebe groomed, not even by me lol. Leah exceeds expectations and definitely is a pro who knows what she's doing. The price and quality cannot be beat. I highly recommend :) Thanks Leah!

I have had Kaori groom my standard poodle for 13 years and was always grateful that she had a very…read morenice and long term relationship with Kaori. Kaori eventually transferred to BabyD's to groom...and my groom cost DOUBLED with that owner, "the lovely" David. Don't expect good service from him, his lack of Customer Service skills speaks to his priorities...clearly not there to care for dogs, just make money and be nasty when he can. During her last groom with Kaori, I was horrified to get her home and she the extensive damage to her paw in the photo - the black padding was shaved off on one part of her left back paw pad; a huge hunk of tissue was gouged out; and the swollen, painful burned areas around her paw that were puffy they were so inflamed...it was shocking. I texted Kaori the photo and said I understand accidents happen...she just ignored my text and the gruesome photo. But in speaking again with the vet and my breeder, they insisted that was unprofessional and that she should compensate me in some way for the vet bill and a free groom. So I wrote her again asked her to compensate me and expressed that I was not too happy she just ignored my text. She's groomed Annabelle for 13 years...you treat a good client like that? So then I get a call from "the lovely" David and he simply tells me never to come back to their salon...period, end of story. They took no responsibility, denied their responsibility, and had no remorse for all the pain and suffering they caused my dog. Sometimes it takes a long time to find out who you are really dealing with and unfortunately trusting your precious pets with people that don't really care. There is no excuse for bad grooming that inflicts this kind of damage on a dog nor this unkind and unprofessional behaviour when you call them on it. They didn't even care that Annabelle is at the end of her life soon and to change her grooming and relationships at this point is heartbreaking. She such a sweet girl and to see her try to lick her paw so incessantly for weeks is also heartbreaking. Conclusion: don't recommend this business if you don't want nasty surprises. Such a disappointment.

My Doberman Axl loves going to Baby D's for daycare, as well as grooming. Very happy with the…read moreservice!

I paid her $178.50 to groom my Maltese. I told her I was growing her hair long when booking the…read moreappointment and twice before she took the dog into the van, only to have her cut all her fur off to less than an inch all over her body. My dog is a year and a half, and her hair had never been cut ever since she was born, and now it will take years for it to grow back after this. Not only did she cut the fur off, the cut itself was so extremely poor, I've had people ask me if I cut it myself. I posted the post-groom pictures on my Maltese group online, and the consensus was this person is not a "master groomer". Every single leg is cut different, her face is different on either side, there are scissor cuts left in the fur all over her body. She did have a top knot before the groom, and I told the groomer that I like to put it in a ponytail every single day, and she cut it so uneven and short that she herself had to put it into two ponytails because it's almost impossible to have it put into one ponytail with how it's cut. And to be clear, I handed over a dog that had ZERO knots or mats in her fur. I combed through her fur with a metal comb less than an hour before the groomer arrived. Completely devastating when I was so specific. Within minutes of meeting the groomer by her van, she told me that my dog was not a purebred (I have papers), that she had a blocked tear duct, and that her hair would never grow long. I brought her to the vet the next day because of course I was worried if she maybe she did have a blocked tear duct. A $90 veterinarian examination fee and five minutes later to be told her eyes are perfectly fine. And then there another $90 for another groom to have this absolutely terrible cut fixed. What a nightmare. If you're looking for a specific cut, while this person identifies as a "master groomer", the cut she gave she might as well be working at Petsmart, which is where most people thought I brought my dog to have her hair done. So in total, I have paid $358 to have my 5 pound dog trimmed. I also wonder if she is even an actual working groomer now. She showed up in a van that was completely smashed up on the side, and when I looked in her van, it looked more like storage than a place where a dog could be groomed. Never again. So ripped off. The first two pictures are right after the groom in the van, and the last picture is the beautiful dog I handed over to her.

She was great with the pups. They look great and they really liked her a lot…read more First time trying a mobile groomer and we love it. A bit costly for small dogs but still worth it because of the groomer her self. She also leaves treats for the pups. Like a doggy bag haha Will be seeing her again for sure Love Chewy and Baki

I've had my dog's hair cut by them a handful of times and he's always looked great afterwards…read more Friendly people and on time prompt service. I recommend!

I have been going to these groomers for a few years now. They are professional and curteous and…read moretreat every animal with loving care. Our poodle comes out immaculately groomed and he is complimented by people who he meets on his walks. My dog comes back relaxed and feeling happy and content. I would definitely recommend these groomers as they do a fabulous job and they treat your pet as if it was their own.