I am not inspired to write often but this place deserves it!…read more I am only mid way through my experience so this review is a bit premature. Thus far, however, I have found the customer service to be amazing. Even if things don't work out perfectly going forward, if they continue with this service, I will still be impressed. has been the person helping me, and he has made this move an easy transition. They are shipping my luggage across the country, and Augi has been available every time I call - including after hours and on a holiday - and has provided me with great advice while never trying to upsell me. Thanks Sven at Sven moving in Brooklyn for recommending this company! I found Sven on Yelp, and though he couldn't ship individual pieces of luggage, he gave me this info. Good recommendation!

From the owner: Luggage shipping serviceread more

The pricing was exorbitant. They installed a bad motor part, and while they fixed it on warranty,…read moreit was inconvenient and expensive to be without my car for several days. They also prioritized new business over the warranty repair I needed. If I'd known how expensive they were I definitely would have towed my broken down car somewhere else.

Took 2 1/2 days to get a new tire. Instead of replacing it, they plugged it. Terrible service. They…read moreobviously don't care about people or doing a good job. They're a joke.

I had my car serviced a few times. After a horrible experience at the Toyota dealer I brought it…read morehere. Tiffany the service writer was amazing. My car was serviced and done in an hour. It was significantly less than the dealer and I received friendly service from everyone I talked to. The price quoted was what I paid. I will be coming back here instead of the dealer from now on.

Pretty upset. I came in for an alignment only because I bought 4 new tires and this place was…read morerecommended. I was told I would get a discount 15% because of Costco membership and then told to purchase AAA membership for more savings. I purchased triple A. For more discounts. Not really sure because I still spent over $250. On the membership and the alignment. The alignment is supposed to be to be good for 1 year. Well..... I got in the car and called right away before leaving the lot even and my car is pulling to the right so much. My car never pulled to the right . I only Came in for an alignment because it was recommended for the new tires. I was told i couldn't come back because they were closing in a half hour. The explanation was "it's human" or there is damage to the car ? Damage ? My car wasn't even damaged !? Now I have to come back wait again, leave work early or a Saturday! I am disappointed !!

We were trying to book a trip to Italy. We left them a message since they were closed for a week…read more We never received a return call so I guess they had no interest in our business. We booked the trip with another travel agent.

First let me start by saying I cannot recommend Carol and her team at Farnesi Travel enough. We…read morewere originally planning to go to Italy last year but after postponing our wedding due to the pandemic and Italy shutting down, Carol and her team were so professional and helpful with rescheduling. Fast forward to planning our new honeymoon this spring and we decided on Tahiti with stays in Moorea and Bora Bora. Carol was able to keep our new trip within our original budget which was a huge plus. We opted to spend the little bit of extra money on trip insurance with everything going on and it paid off big time. When we arrived in Tahiti we ran into some issues with this wonderful pandemic going around. Thank god we had not only the trip insurance but Carol and her team as well. They stayed in constant contact with us despite us being 6 hours behind. She was able to transfer our reservation from our Bora Bora stay to extend our stay in Moorea due to some travel restrictions. She constantly reassured us everything was going to be fine through the most stressful week of our lives which was probably the best aspect of having her as our travel agent. Carol and her team at Farnesi Travel worked non stop and were in constant contact with us, the hotel, the airline and other contacts to make sure we had what we needed for not only our stay but to get home as well. We seriously cannot thank Carol enough. She was a god send. If you've ever thought about buying trip insurance I can tell you first hand it is worth every penny. We will be buying it for every future trip we plan. If you've ever thought about using a travel agency, Farnesi Travel is who you need to use hands down. They have made us customers for life.

Booked vacation travel through Cathy. She did an amazing job in researching all options, getting…read morethe best deals, consulting with us, then making final arrangements. She even checked up with us during the trip to make sure everything was going well! Great customer service! Five stars! These days it's hard to find someone with such attention to detail as Town Place T&C. Thanks for an amazing trip!!!

Town Place is awesome! I'd never used a travel agent before them and now I'm hooked. My husband and…read moreI used Jim and his crew to book our honeymoon and had an amazing time with zero stress! We've also traveled to Europe with their help and have always had nothing but exemplary service. I always recommend them to friends who are stressing over travel, do yourself a favor and let them take over the stress so you can relax on vacation :)

We just got home from the Viking Romantic Danube cruise. It was wonderful. Our travel agent,…read moreChelsea Lebeda, was so helpful in making all of our arrangements. We really appreciated her help in being prepared as to what would be expected of us while passing through Heathrow airport in London. We also really appreciate all her assistance in picking our excursions. Thanks Chelsea for all your assistance. It truly was the trip of a lifetime.

Viking Romantic Danube river cruise early November, 2025 was a wonderful experience. The Danube…read moretakes you to Germany (Great History), Gorgeous Vienna in Austria with several day stopover (Salzburg tour was highlight; Sound of Music sites, anyone?), and fabulous Budapest in Hungary where we were very happy that we added several post trip days! Tours were fantastic and Viking service was, as always, above expectations. We found out why Viking has so many repeat customers. This is our 3rd Viking river-cruise and we have already booked 2 more cruises with Viking. Steve Umstead is our long time trusted agent who goes the extra mile to ensure a great trip from start to finish. He oversees the extra details you may not know to ask about. I fully recommend Steve at Berwick Travel, Viking cruises, and have loved our trips to: Paris/Normandy, Elba River for Prague to Berlin, and Danube. You will love these trips!

The only reason I went to a travel agency was because I was planning a group trip. Unfortunately…read morethe travel agent and I were never on the same page from the very beginning. Instead of telling me straight forward answers I would get very round about answers in return, which was really frustrating. I always had to wait a while for confirmations, phone calls and papers to sign. We booked our own flights through the internet, so that went smoothly. The overall price was very reasonable though and the hotel was great but, I was happy to end communication back and forth with this travel agency.

With all the information available on the internet, I hesitated to even go to a travel agency to…read moreplan our European vacation. I am so glad I visited Rosenbluth Vacations and spoke to Donna Wurst. Her knowledge of the areas was invaluable. She recommended a hotel in London where she had personal experience and said she would contact them to let them know we were coming. The hotel was lovely and the staff treated us exceptionally. The manager greeted us and wanted to make sure we were totally happy. I never would have located this hotel online nor received the personal service. Donna set up transportation for us and made other recommendations as well as information/rates about insuring our vacation. I supplemented all the information provided by Donna with online searches. The result was a perfect vacation. Believe me it is well worth the time to consult Rosenbluth. They will provide as much assistance as you want/need.

Being a AAA member, it is nice to have a location close to my neighborhood. This is a full service…read morelocation. Title and Tag services. Car servicing, travel planning, insurance needs, purchase luggage, you can do it all here. The facility is open 7 days a week. M-F 7am-7pm. Sat 8am - 5pm. Sun 10am - 4pm. I had to get an International Drivers License. I walked in and was greeted immediately and told I would be helped in a few minutes. The staff is very professional and friendly. The process to get my license was very fast. If you need to bring you car in for inspections or maintenance the services are offered here. Members get a 10% discount on car care services. You don't have to be a AAA member to get your car care needs taken care of. I had visited this location before, this is the 1st time I checked in and wrote a review. Really convenient. Cash, credit and Debit cards are accepted here.

Deanna and Jason are the BEST. every vacation I have planned with them has been wonderful…read more Attention to details, upgrades, insurance, and great travel tips. save yourself time surfing fot deals and call. From Mexico all the way to Africa they will take care of your every need.

The absolute WORST experience I've EVER had traveling in my life...and I'm 60. I booked a cruise on…read moreMSC a few weeks in advance for my anniversary and wife's bday the following day. I explained to the agent (Deanna) that my passport had expired but I was going to the Bahamas and she said that as long as I was leaving from a US port, my military (real ID) would suffice to board. My wife, daughter and I left our home at 4am to take a 8am flight, hoping to avoid any problems with the gov't shutdowns and constant cancelled flights. Everything went as planned until we went all the way to Florida from PA to be told that I couldn't board because I didn't have my BIRTH CERTIFICATE!!!! I have 7 forms of identification from State AND Federal sources and we were told it wouldn't suffice to board. At which my wife, 6yr old daughter and myself had to have a return flight home arriving almost midnight the following day! I called and spoke to that agent on 4 occasions after booking and paying for this trip just to SPECIFICALLY ASK if what I was taking as ID was enough. And each time she said it was. I insured the trip (thank God) but it was the most humiliating, embarrassing moment I've ever had traveling. The staff at the MSC embarkation terminal had a thrill turning myself and other passengers away. No care, no concern, even for elderly people. There were other people there with the same problem ironically. Needless to say I will NEVER use this agency again. The communication and obviously "TRAINING" is below standard and this stuff is too expensive to be treated this way. Steer clear of R5 travel agency in Maple Shade Nj, they're friendly as hell until you're payed and booked, than you're nothing and your trip is nothing. Beware.