I totally feel ripped off simple tub leak quoted a 1000.00 to fix for 60 dollar partread more

Contacted this company because we didn't have hot water and they said two weeks before they could…read morecome take a look. Lol Contacted another company yesterday and they are coming out to take a look today. If you are too busy just say so. Stear clear.

Furnace wouldn't ignite last night, just as snow storm was starting. Hubby had the knowledge to…read moremanually fire it up for last night. Phoned Boonstra mid morning & left message. They returned our call within the hour and gave us a time that technician would arrive (between 2 & 5 pm). Just after 2pm received phone call that tech was on his way. Cory #8754 arrived, confirmed our diagnosis and had replacement part on truck. Was able to repair very quickly. Cory was very pleasant, easy to talk to, extremely professional. Very pleased with service from start to completion. HIGHLY RECOMMEND!

i have been dealing with their customer support team regarding a refund i am looking for. i was…read moresinged up for their monthly service agreement which included replacing furnace air filters. on my last visit in march i was told by the tech that they do not provide filters any longer but were still charging the same monthly fee of approx $23. its not a lot of money but its just that i dont like getting ripped off. I called to cancel my service with them. they continued to charge me for another 3 months until i called them back and told them to stop. now i want my refund. i have made 4 calls over the last 2 months and all i get is i will have a supervisor call you back. nothing but crickets!! they are saying no to the refund. there is no way to escalate this to a supervisor. their customer service team does not have the ability to transfer me to their supervisor so i can get someone with authority to have a discussion. I will never use this company again and will make sure to tell as many friends as possible.

Requested a service call for a faucet leak. Matt came out the next day…read more He obviously knew what he was doing. Corrected the leaky faucet and installed water shut off valves for this bathroom sink and 2 others in my home. Matt worked efficiently, and I feel that the final price was reasonable. I will definitely call again for any such issues.

Service was excellent and they kept me informed to when to expect them and what to expect…read more Technician completed the work right away and the office had the invoice sent to me the same day. Excellent and timely service!

Whithout providing any estimate the plumber entered in my apaprtment becausese they found a leak in…read morethe appartment below, apparently caused by my toilet and he needed to change the wax ring. and It will take 10 minutes Here are all the charges I got Max Wax 9.95 9.95 Set closet bolts 1 12.49 toilet supply line 1 12.30 Truck Charge 30.00 1 man 1 hour 89.00 1 man 1.5 hours over time 267.00 Total charge : $ 475.44 I was present the whole time and the issue found has not relation with a malfunction of my toilet. It is a deficiency from construction where the concrete slab is lower in that area and caused the toilet flange to be lower than the floor label and as a consecuencs the wax ring did not seal properly. Aditional to this, the plumber started removing the toiler with out infiorming the cost for this labour. The charges included in the invoice are rediculous. It is a total rip-off: The labour to replace the wax ring did not take more than 15 minutes. It took lomger because he had to do it twice because his lack of expertice. He selected the wrong wax gasted the first time and had to comeback to the supplier to get a new one and do it again, even when I noticed and told them why using the same type of ring the first time was not the solution. He should instead, add a flange adaptor or use a higher ring He replaced the bolts and the water line and the toilets bolts without the need for it He replaced the water supply line and when I asked why he did it if the other one was almost new and in perfect condition and his answer was, because I always like to do it. As you can see I was charged for 2 1/2 hours, including 1 1/2 hour of overtime at 200%. I suggest you think twice before hiring this company. When I called the company to discuss this situation, they were rude and when asked for a detail explanation, they accused me of been harrasing them Noel S

Absolutely the biggest scam of all time. Was quoted a price for 180 for the person to come out…read moresince it was after hours. The guy was here for about 15-20 mins and I get slapped with a 2.5 ot charge bill for over 530 dollars. I contacted the company and no manager and no one to talk to and was advised they charge for travel time. Burlington to Hamilton is not an hour each way not even close. They also charged a truck fee on top. So overall for 15 mins and nothing being replaced they charged 530.00. Definitely a scam company lying from the prices and inflating travel time and charging ot without telling you. Will be reporting them to the better business bureau. I noticed most of the positive reviews barely have any reviews so they're most likely fake. Stay away at all costs!!

Great communication with questions and answers, quotes, and scheduling. Excellent service, with…read moreinstall, clear details, reviewing the cost of service. I totally recommend Mike the Plumber 4 U.

Mike was honest, fast and efficient. Not only repaired the plumbing issue he was there to fix, he…read moreeven help me adjust some loose screws I had here and there. Could not recommend more!

The team at Premiere Plumbing were fantastic! They asked the right questions, tried to troubleshoot…read moreover the phone, and showed up within an hour of my call. Justin provided great customer service, very personable, and professional from start to finish. I would definitely recommend Premiere Plumbing!

Had Rene out this morning to look over a leaky shower and he was fantastic. Great communication and…read moreperfectly on time to the minute. Setting up an appointment was extremely easy through Penelope in the office and again great communication all around. Rene was able to help confirm my suspicions about the leak and helped offer a couple cost effective solutions vs redoing the whole stall. I will definitely be reaching back out to the team at Premier plumbing in the future when needed. We just moved into the junction area in Toronto and it's nice to know that there is a trusty plumber near by.

Great plumber. Polite. Fast. Did a great job with our with our plumbing problem. Highly…read morerecommend!!!! I will continue to go here and tell all of my friends

Considering all the rain and flooding in the area last week, I was lucky to get them as soon as I…read moredid. He called on the day of the scheduled appointment to tell me they were running ahead of schedule and could they come at 2pm instead of 3. I said of course, the sooner the better. My hot water tank wasn't working and I was really hoping it was just that the pilot light was out. Justin was able to light the pilot right away and stayed around for a bit to make sure it stayed lit. I was so grateful that I didn't have to add the expense of a new hot water tank to the very expensive clean up after the flooded basement.

Highly recommend using Shipton's. Everyone we dealt with in service and sales were polite,…read moreprofessional and helpful. When we needed a call-back after the installation, they were there and quickly resolved the issue, which was our need for education and no fault of the equipment or installation.

This morning Stephen and Helio were here for my annual furnace maintenance inspection. Both…read moretechnicians were polite, knowledgeable and very efficient. They inspected the furnace and went over all their findings thoroughly. Excellent service . Have been a customer of Shiptons for over 40 years. 5 star rating. Always dependable and experts in their line of business. Thank you for your service.