Starting with Jim for the process of buying new windows to the final install with Cody and I forget…read morethe other person's name. sorry! Service was impeccable. Jim was not out to con me or sell me the next best thing. He gave me options on how I could save money. The guys came in and installed windows and cleaned the mess. Felt very comfortable with leaving them to do the work and go to the beach. I highly recommend them!!!!! Ad my dad would say "This company is Top Notch!!!"

They were randomly closed when I stopped by the showroom the first time, but the second time, I was…read moreable to order. Very limited selection. One door option and one handle type. The process from order to installation was 7 weeks. I absolutely love my new door! It's beautiful & seems to be sturdy. The installation looks neat and professional.

I had to hire J&M Gutter pros to clean out my gutters once again after a big storm. During a storm,…read moremy big pine trees dump a lot of pine needles and branches all over my property. Today, this business installed gutter guards to keep the gutters from being clogged once again. It was timely, because it is storming now. It is a family run business. Maria handles setting up the appointment and the invoices. Her brother or dad, with the help of other workers. completes the appointment. They communicate well.

Quick, professional and stand by their work. I had John and the team out to clean our gutters. They…read morewere on time, did the job, and cleaned up their mess. During the next rain, I noticed a section of gutter was leaking. I called J&M and they sent to team out to investigate. Turns out the former owner had used silicone in an elbow joint that wasn't sloped properly, so when it didn't drain at the rate it should, it would drip. The silicone had worn down, so John and the team applied gutter grade sealant with no complaints and no extra charge. The gutters are working great. I definitely trust this team with my business.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).

My puppy chewed every single corner baseboard in our home. They looked awful and we wanted them…read morefixed. Thought we'd have to replace them all. Another contractor came in and made it look worse. Then called Home Hero. Very easy to get an estimate and schedule the services. Maurice came in and made them look beautiful again. He was on time, respectful, neat, and knew how to fix it. Great job. If I need repairs, I will use the Home Hero again.

Ralph is fantastic and kind. He knows how to fix a lot of things and is great about asking exactly…read morehow you want it done, working with you to get it how you envisioned. He built shelving and racks into 3 closets as well as a laundry room. I love that he was honest about one thing that wasn't in his wheelhouse and brought in someone else who had that specialty. I've already called him back a second time. Highly recommend!

I negotiated a price for a bunch of dry wall repairs and reframing my front door. Because it was in…read moretheory rotten and needed to be reframed. Turns out it needed better screws in the hinges. This didn't result in a discount. I didn't fight it because he spent about 12 hours 'fixing the dry wall'. Promised that it would be paint ready, which to me means excess dry wall cleaned up textured, and seams smoothed. Several spots were missed the first day, but addressed by revisiting the provided the second day. At the end of the second day when he finished the same cracks were still visible with just a massive amount of dry wall going away from the cracks. Along with that things were patched that were on the list with so much mess I had to remove the spackle and do the spot again. He also didn't texture anything during cleanup so things are not paint ready. On top of the amount of mess left behind, I spent hours this weekend cleaning up dust and starting to correct the work. I was hoping this would save me hours of work cleaning and sanding drywall myself. This is not the case between needing the work redone and the cleaning. I wouldn't recommend them for dry wall work.