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    Bo's Tire and Auto

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Bo's Tire and Auto

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    7 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Bo's Tire and Auto Photos

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    2 years ago

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    Monumental Ford

    Monumental Ford

    (36 reviews)

    So we contacted this dealer about a specific vehicle. We were told the vehicle couldn't be sold due…read moreto an outstanding recall. We understood that and still looked at it, test drove it around the parking lot, and placed a refundable deposit. The salesman, and manager were present when we asked if it was fully refundable and we were told by Sales Manager Amanda that it was fully refundable. We were then told that it would be illegal to not refund it if we asked for a refund. We asked for the deposit to be documented as refundable as well. We decided not to buy the vehicle after the dealer old us the recall was completed approximately a week later. I immediately asked for a full refund. Almost 10 days later and still no effort by the dealership to provide a refund! The first excuse was the accounting person was on vacation. The latest is, they can't issue a refund without calling the card processing company. Complete B. S. Stay away! This place is definitely shady! I doubt we'll see a refund, so...

    We had a very disappointing experience with Jeff in the finance department at Monumental Ford…read more We agreed on a specific purchase price for the vehicle. Because it was late and we live three hours away, Jeff suggested completing the paperwork through e-signature. While reviewing the documents, we discovered a $2,000 increase from the agreed price. We immediately stopped the signing process due to this discrepancy. Despite us not completing or approving the final numbers, the paperwork was submitted without our signatures reflecting the correct agreed-upon amount. We gave Jeff and the dealership three weeks to correct the issue before writing this review, but nothing was resolved. This experience has caused serious concerns about transparency and integrity in the finance process. We are extremely disappointed and would advise anyone working with Jeff to carefully review every document before signing.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (30 reviews)

    The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

    I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

    Bo's Tire and Auto - tires - Updated May 2026

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