My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Love this tile/ bathroom kitchen store so much. Found it with a google search and they were open on…read moreSunday. We were greeted right away and offered the best iced Vietnamese coffee while we shopped and designed the small bathroom reno. We were assisted by 3 people, Hailey, Lu and Hong. Shop here. You won't be disappointed.

These guys at the will call behind the counter are the best!…read moreThey spent their time to help me find what I need and to help fixing my problems,and this is the reason I come back again.

The service was outstanding the manager MR. Heath was so helpful in helping me find the perfect…read morevanity the exact size the only one in the market that would work on my bathroom. He gave me the best deal I could've gotten. I'm so happy how the bathroom has turnout. Thank you Mr. Heath

Olivia Qin was very helpful. I have always bought from KZ…read morecabinets and they helped me design. Kelvin also helpful and works well with my contractor.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

We worked with Annie, and we'd absolutely recommend her to anyone!…read more She made the whole process so easy for us and helped us with our kitchen cabinets, bathroom vanity, and mirrors. She was always quick to answer our questions, incredibly patient, and never made us feel pressured. It was such a pleasure working with her, and we couldn't be happier with the final result. Thanks again!

We highly recommend Annie. She was great to work with…read more She helped us with our kitchen cabinets and eventually most of our renovation. She's very patient. We went to the store five times before we could settle on a finish, and she never made us feel rushed. Her suggestions were based on what fit our house and our budget. We're especially thankful for how she handled one problem. During installation, our GC's measurements turned out to be off and the first shipment didn't fit. It wasn't her fault, but she took care of it anyway. She redid the design and got the factory to remake and ship the replacement. Because she moved so quickly, we stayed on schedule and moved in on time. Otherwise it could have cost us weeks. We originally came in just for cabinets. By the end, Anne was helping us pick the flooring, the bathroom vanities, and the rest of the finishes. Thank you, Anne. We're very happy with how everything turned out.

We worked with Paul at the beginning of the year to remodel our kitchen. We are so pleased with the…read moreworkmanship on our custom cabinets and we have yet to come across something a few months later wishing it was done better. His whole team is awesome to work with and Paul provides excellent guidance throughout the whole project! We highly recommend this company for your remodeling needs.

We just completed our kitchen remodel and we are so pleased. Thanks to Paul and Kitchen Reface…read moreDepot, we now have a functional, well thought out and gorgeous space. The process was smooth thanks to Paul's experience, professionalism, expertise and easy-to-work with, flexible demeanor. I have heard my share of horror stories but I'm so please to say that our overall experience was quite pleasant. I wouldn't hesitate to recommend KRD to friends and family.

I'm currently doing a bathroom remodel. I visited the store and bought several items for the…read moreremodel. Told Thom my time line and i want to make sure the tub would be here in a reasonable time frame. He told me a week and a half. I ordered the tub on 2/14 and it's now 3/11 and no tub. The daughter told me a different story that all the tubs from that brand are made to order and take 3-4 weeks! That it's set to ship on 3/13. I don't appreciate being lied to and having a 2 week delay on my remodel! We are a family if 4 down to one bathroom.

Phenomenal business - excellent products and GREAT service!…read more First off, as a first-timer, home renovation is super overwhelming. There are so many decisions to make and so many options AND so many stores you can go to...it was hard to know where to start. I'm so, sooo glad I came to Kitchen & Bath Design Center. I'd live to give a HUGE THANK YOU to Gianna who was tirelessly patient with me as I went through the process of finding fixtures, pull handles, faucets, tubs, toilets, etc.. I had no idea what I was doing or what I wanted but Gianna was so patient and so kind. She helped me select and order everything for my two bathrooms and kitchen. She was clear and very communicative about when I could expect my items to be ready for pick-up (an extra challenge with the global supply chain issues). When we hit a snag on just one (of the many) bathroom items I ordered, she and Tom jumped through hoops to accommodate me and fix the problem. So while I hope to never have to renovate anything ever again, if renovations ever are in my future again, I would definitely come back here. I cannot recommend these guys enough! Great family-run business by people who care about their customers AND deliver excellent products. Thank you!!

I had a great experience purchasing cabinets from KZ Cabinet, and especially want to thank Fenny…read morefor all her help! She was very patient, knowledgeable, and professional throughout the entire process. She took the time to answer all my questions, helped me choose the right cabinets, and made the whole process so much easier and less stressful. I really appreciate her attention to detail and willingness to help. If you're looking for cabinets, I definitely recommend KZ Cabinet and especially working with Fenny. Great customer service and a wonderful experience!

Our experience buying from KZ was outstanding from start to finish. One of the biggest reasons we…read morechose KZ was their showroom. They have so many displays to explore, including kitchen cabinets, countertops, flooring, vanities, and complete bathroom setups. Since this was our first home remodeling project, it was incredibly important for us to see examples in person because we weren't sure exactly what we wanted. We visited several other stores, but none of them had nearly as many displays or design ideas as KZ, which is why we kept coming back. We had the pleasure of working with Coco, and she was amazing throughout the entire process. She took the time to explain every product, answered all of our questions, and recommended design options that fit both our style and budget. She also helped us create our kitchen floor plan with precise measurements that our contractor was able to use, which made the installation process much smoother. What we appreciated most was that Coco continued to support us throughout our remodel. Whenever we had questions about our purchases, she was always available and happy to help. Having someone so knowledgeable and responsive gave us a lot of confidence during a project that was completely new to us. We highly recommend KZ for anyone planning a remodel, and we especially recommend working with Coco. Her expertise, patience, and excellent customer service made our remodeling experience so much easier and more enjoyable.

I had a tricky supply line pumping job up in Silver Creek. Given distance and traffic, I knew I'd…read morehave only 1 shot at getting the job right or the customer would have gone without water for a second day. None of the parts were available locally at Home Depot, my go-to, because I needed an odd-size, 1-1/4. So I went to Rubenstein's a bought 600+ dollars of parts, and I told the counter guys "this stuff is probably all coming back, I wish you had a restocking fee because it's only fair that I pay for borrowing the parts." they just waved me off and assured me come on back we'll take care of you. At the end of the day, only the most expensive part, the valve, and 1 other part was needed to close up the line, finish the job, and put a smile on my customer's face. Two days later, I returned everything else and the guys were unfailingly upbeat and helpful. For a plumbing store, in this particular situation, this is unusual. I left feeling good about the whole process.

Came to buy a simple shower cartridge thats sold $20 on amazon, but wanted same day for hot water…read more They found the part and didn't scan but instead went to back to ask supervisor for price. Charged $70, i didn't even mind knowing so because they helped me find me the part I thought would fit. I doubled checked with employee 2x that I could return if its not a fit. Returned it because it caused my warm water to be just cold. They straight up said no because i installed it. I had them ask the manager twice and he came out said no, he didn't listen to anything and just said employee informed me I can't return it when i purchased it. So scammy, I didn't reply. Just left and even left the cartridge, manager replied with a snarky attitude "thank you!" Didn't care much for the money and would never come back and will refer all friends and family not to visit. Also horrible service, I waited with one employee at front and 4 ppl in office staring at front.

OMG the worst customer service! Ran (fast) from this business. I only scheduled an appt because our…read morecontractor recommended them as a cost effective cabinet company.

gas efficient service designed by kitchen in 30 minutes. I'm still waiting for the appointment for…read moreHome Depot. I would shop here pricing was good and the service was good.