Gill (Point Loma/Midway Dr.) was so incredibly helpful AND friendly. Refreshing!!! Thank you, Gill. Mark~ read more

The Point Loma location for Boot World is our favorite! Customer service is exemplary as is the store interior. The staff is friendly and helpful. Inventory is amazing too! My new shoe boots are so comfortable and stylish! Will be back for holiday gifts! Plenty of free lot parking and street parking too. read more

Boot World - Shoe boots by Clark! - Shoe Stores Near Me - San Diego, California

Tina was so helpful despite showing up 30 minutes before closing. She was extremely patient, kind, and gave great recommendations and tips. Thank you, Tina! read more

I called looking for some Irish setters an I haven't been able to find any in the size I need.I talked to either Melanie/Melody and she was such a great help.She called several stores and was able to find the boots I needed and got them delivered to their store for pick up,super urgent and professional.Thank you so much!!! read more

I went to boot world for the first time today to get steel-toed boots for my new job. Taylor was extremely helpful and patient helping me! I tried on a bunch of boots in many different sizes and she had no problem helping me decide and made great recommendations. There were so many options to choose from for women and great sales going too. read more

I recently went in on Saturday and the person assisting me was Melody S. She was extremely rude to me. She did not smile and ignored me when I was talking to her. She treated me like I was a bothersome. I left feeling really uncomfortable. Update: I tried calling and emailing the contact info from Yolanda below. No response. Update: Gil called me and listened and was apologetic. Thank you for taking time to hear me out. read more

I had exceptional customer service at this location and they had a much wider variety of work safety shoes that they were able to give me all the specifications on and professional advice about comfort. The cool metal girl is the associate who truly knew the products and helped me from start to finish. Thank you! Receipt says Kristen but you never know if that is accurate. Kearny Mesa was also very helpful and worth stopping through if that is closer to you. Good company to support vs buying online and hating what you get or just putting up with something mediocre. read more

Great help from Destiny! As soon as I walked in she was very nice, professional, and welcoming. I told her my boot requirements, then she honed in on the top 3-4 right off the bat. I tried on 3 or 4 and knew within minutes which boots best fit me- thanks to Destiny's direction. She also helped me find some insoles for an even better, customized fit for me. I was in and out in about 10 minutes. Great experience! I highly recommend this location and Destiny, she is awesome! Thank you! read more

I was looking for some work boots and had some questions so I called this store and Maxine was very knowledgeable about the different boots and leathers that they come in. She went above and beyond to explain why and what boot was best for my line of work, and some pros and cons about different boots they carry and for what type of work they'll work best. Bought some Irish setters and they're the perfect choice, thank you Maxine keep up the great work and customer service. I will definitely be back for my next pair. read more

My Ugg purchase was very pleasant thanks to Melody. She had amazing customer service skills. She was patient, friendly, and helpful. Im especially grateful for her patience since I'm a picky buyer. I'm definitely getting more boots when I can and sending my friends and family to Melody. read more

I recently visited Bootworld and had an excellent experience, thanks to Melody. Her expertise and friendly demeanor made finding the perfect pair of boots a breeze. The customer service at Bootworld, especially with Melody's assistance, exceeded my expectations. I highly recommend this store for anyone in search of quality footwear and exceptional service. When you visit ask for Melody! read more

Best customer service the store looked amazing, everything was organized and had the best experience ,employees were professional and respectful I would recommend this store to everyone that needs boots,or just a smile on your face.. read more

Good selection of women's work boots! It can be really hard to find a decent selection of work boots in women's styles. I was impressed Boot World has a variety of steel, composite, and soft toe boots even in size 6-7. I'm a restoration ecologist and I was looking for a really durable boot that's light enough for hiking as well. Morgan walked me through all the options, let me try on multiple sizes of multiple shoes, and handled helping 4-5 other customers all at the same time without any of us feeling neglected! She made specific recommendations on brand and style tailored to my needs and my feet, and then stretched the boot out to fix the one spot where it was a bit tight on my toe. I was super impressed with the store and staff and I'll definitely be back! read more

Boot World - Great selection of women's work boots! - Shoe Stores Near Me - San Diego, California

I was in the other day for some well needed work boots and this wonderful young lady Evelyn g helped me out by finding a pair of the most comfortable boots I've worn to date! She was thorough in educating me about the type of boots that would work well for my job. She was very knowledgeable and even asked how my weekend was...I have never been treated this way in a boot store. And she fit me for a pair of insoles that I will be going back for! Bootworld should keep hiring more employees like Evelyn g. read more

I purchased a pair of boots on 2/5/24 and Melody assisted me. She provided outstanding customer service and showed a lot of patience and knowledge in doing so. She gives Boot World a good name. It was a good experience and I will be buying my boots there from now on. read more

Mary was an absolute all star from the moment I walked in to the moment I left!! (I went in three different times) She was beyond helpful and determined to get me the boots I really wanted even though they didn't have them in their store. Not only did she get the boots sent to the store for me, but also kept me updated and made sure everything was ready for when I arrived. She handled everything so professionally while also being a great conversationalist! I highly recommend this store for any of your boot needs. They will take great care of you! Thanks again Mary!! read more

Lelicia was extremely helpful !! She sized my feet and helped me find the perfect steel toe boots for work !

Came here for some work boots (Dr martins) and the sales lady was super nice and helpful- and not pushy! Which of course is always appreciated. Had a hilarious time choosing between two styles I was undecided on; and feel like they were a reasonable price/ value for what I purchased. They had some great sale items; nothing that I was looking for unfortunately, but overall definitely a place I would like to go again, and recommend to others. read more

Maxine gave great customer service ! Stoked to wear my new boots to work tomorrow. Thanks

Maxine and Kristin, Briana as well were so helpful, they are warm hearted good people. Went above the extra mile to give us the comfy support for our feet since my wife and hi suffer from plantar fasciitis. We highly recommend and appreciate your hard efforts that you put into your customers. I am very pleased and satisfied with this store. read more

I was really in need of new work boots. We randomly visited the boot world on midway in San Diego. Maxine immediately came and asked if she could help. She was the sweetest, knowledgeable and most accommodating person I've maybe ever encountered in a store. I'm 6' 6" and it's really tough to find footwear that doesn't hurt after a day in them. Maxine was great and took extra time to make sure I found the perfect pair and even the right in-soles support too. If you need new boots for work or just want to browse and have a few friendly laughs Maxine and boot world on midway in San Diego is the place to go. You won't regret it. Thanks Maxine read more

I have to admit that I once worked here for a while back a couple of years ago, so I kind of have an "insider's knowledge of behind-the-scenes." That being said-this locally owned and operated Boot World has been in this octagon-shaped building for a long time! It resides in an oasis of homeless people's favorite corner to camp and ready themselves to beg at the mighty corner of Midway Drive & Rosecrans. The people that work there are very customer-service oriented and strive mightily to give great customer service-which they do with a smile. Especially at the CRAZY Holiday times when every trophy wife and cougar wants the latest UGG BOOTS! This Boot World BLOWS UGGS out of the water, The Christmas I worked there, we had the highest sales increase percentage and earned a great bonus! I LOVE UGGS! Not just cause Pamela Anderson wears them in Malibu, but just because they are so cozy and comfortable. Boot World was constantly transferring them around to all the other stores-as people would request this or that. God Bless that UGG-some are God ugly but they do turn a profit for sure! Now the other big money-maker is all the work boot sales. Boot World has corporate accounts with lots of companies and they all send their workers in looking to steel-tipped boots-which Boot World has a lot of. City of SD employees were always hangin out, and lots of HOT biker-types would come in for the Harley boots. It is a very exciting place to work if you like cute guys. Oh yes-back to business. Even though I had trouble learning all the details of all the different boots, I will say that their selection is extensive and if I ever needed some water-proof restaurant shoes or kick-ass stompers-this is the place. The nice folks will even measure and size your feet and suggest extras such as shoe inserts or special work socks. All together-a good place to shop (and not-too bad a place to work) either! read more

Boot World - Shoe Stores Near Me - San Diego, California

I went to get boots at 11 A.M. on Friday. There were 2 customers and 2 clerks. I stopped at the sanitation table and was waiting for my temperature check and was told they were at capacity! The store is close to 1000 sq. ft. and it was very vacant and spacious. I think that was preposterous and stupid. I won't return. read more

My boyfriend and I went to this location after previous visit at other boot worlds. We came in to this one on midway and as soon as we walked in they greeted us Katie was our sales rep and let me tell you, she went above and beyond her personality her customer service is something else. We walked out the store beyond happy and satisfied with her she helped my boyfriend find the perfect work shoes. Thanks Katie we saw that you love what you do this will be our new boot world location from now on!! read more

Best customer service! My sister and I we're looking for hiking boots for her birthday trip to Portland, OR and were immediately greeted and given recommendations from Maxi and Geylikin; our feet we're measured to get the best fit boots. We both found and bought great boots from the recommendations, and my sister even bought another pair. Both Maxi and Geylikin were so patient, kind and extremely helpful, and everyone else in the store were friendly. Thank you boot world! read more

THE absolute best shoe purchasing experience of my life, and one of the best customer service experiences as well. Tempest is a fantastic associate who really understands boots. She measured my foot and after 26 years of life I finally realized I had a wide foot and had been purchasing shoes too long to make up for it. I'm walking on sunshine right now. These boots are the most comfortable things I've ever had around my feet. I'd recommend this place to anyone, regardless of pricing. These people deserve your money, and you deserve their boots. read more

Shout out to Elizabeth who assisted me in looking for the working shoes. She was very professional, courteous, knowledgeable of the products they offer in the store. She help me pick the Timberland pros and it's awesome and loving it. Thank you and Job well done read more

First off walked in and was warmly greeted by Selene and Edna. The customer service was awesome! What I loved was Selene was thorough, measured my husbands feet and insisted he try shoes on (he didn't want to.. lol) Selene made sure his work boots fit comfortably and that he was satisfied. Looked up his badge number for work, processed transaction and we were in & out within 5 minutes. I cannot say enough about what wonderful customer service Boot World offers, not just in this location but the one off Convoy (Kearny Mesa) as well. Thank you! read more

I walked in and spoke to Chris he was very helpful took about 20 to 30 minutes going over all the different options of steel toe shoes with a smile on his face was very knowledgeable I definitely recommend this place read more

Very nice place and excellent staff. Exactly what I was looking for and then some. Staff was extremely friendly and knowledgeable and they helped me find exactly what I was looking for. Will definitely recommend and definitely be back... read more

Not the best customer service . Apparently this store doesn't have a return policy on work boots . Boot were not even a month old and the stretching coming loose . Mgr said stretching is just cosmetic " really " !! So they glue my stretching lol I won't be coming back read more

I needed a pair of work boots in a hurry, and tempest was able to help me out. She measured my shoe size and helped me pick out a comfortable safe pair of boots. I tried on three pairs and settled on a pair of wolverine boots that were very comfortable, I'm looking forward to wearing them. read more

I splurged for the Uggs I've always wanted, sprayed them with protectant twice, waited over 24 hours, and was devastated when I found the toes stained from walking across a dewey lawn. I called and spoke w the manager, Morgan, to see if there was anything I could do. They couldn't return the worn Uggs, but she went above and beyond and actually explained how to clean them, then ended up cleaning them for me. I am beyond grateful for her help. You don't often find people this helpful, outside of Nordstrom's! So thank you Morgan! And whoever owns this store, please give her a raise! read more

I went into boot world for new boots for the shop, and my salesperson was Katie. She was extremely knowledgeable about all the boots and what I would need for both the shop and welding. I was very impressed and she help me find the best boots for the shape of my feet. I was very happy with my experience and will definitely be back again in the future. read more

I walked in first thing this morning and was greeted right away. The sales person was extremely helpful and asked me a couple of questions to help figure out exactly what kind of shoes would fit my needs. I was given several different varieties of shoes, with different insoles, to try on and see which fit best. In the end, I went with Work Force boots that were very comfy and had great support. Overall, the whole experience was great for my first trip to Bootworld. It only took them a lifetime of me listening to their radio ads for me to go, but it was worth the wait. read more

Went to Boot World for new work shoes for my wife. Tempest assisted my wife and helped her find shoes. Tempest was very knowledgeable and friendly, excellent customer service . We will definitely return when we need new shoes. read more

Boot World in Corona was great Christine help me out ,she even wrap my Christmas present they are great in there.

Started a new job requiring safety boots and Boot World had everything I need and ton of variety. Sele explained the differences between the different boots and guided me to a pair that fit my needs and budget perfectly. These guys know about their products and provide genuine customer service and care. Thanks Sele, for a great experience :) read more

Yes I went to boot world on midway ,in point loma ,San Diego, Megan helped me out,she water proofed my work boots at no cost and was very polite and helpful, Thank you agian Megan, I would recommend this store to my friends and family. read more

I had been shopping all over for some doc martens. Boot World by the sports arena was the only place I went that had what I wanted. And... Sara was super patient with me, as I am an eccentric primo donna. She also turned me on to their mink oil,' which made my boots look absolutely decadent. The rest of the staff there was super friendly also. I guess I most appreciate that they really tolerated my pickiness, and that they knew their product very well. read more