Responsive, thoughtful, professional, and exceptionally knowledgeable in executing designer…read moreready-to-wear garment alterations and repairs. Highly recommend.

Got a quote on yelp for hemming services! The staff was very friendly and replied very quickly. I…read morebooked an appointment about a week out and was able to drop off my dress within 25 minutes with a wait time of roughly a week.

I have been bringing my clothes to this dry cleaner for over 15 years, and they have always done an…read moreexcellent job. When I heard there was new management, I was a little concerned that things might change. I am happy to say that the quality, professionalism, and customer service are outstanding! The new management team has been friendly, attentive, and committed to maintaining the high standards that kept me coming back all these years. My clothes are always cleaned and pressed perfectly, completed on time, and handled with care. It's not often that a business can go through a management change and continue to provide such consistent service. I highly recommend them to anyone looking for a reliable, trustworthy dry cleaner. I look forward to being a customer for many more years!

I took in a jumpsuit and the person who is working was so incredibly nice and I was quoted $35 in…read morethe store but I had actually reached out on yelp and was quoted $20 and I had made it fast. I said oh I guess that's OK and I said I thought it was going be less than that and she asked if the owner messaged me with a lower price and I said I said I did, I asked her on Yelp! and they honored the $20 I was told so I really appreciated that and it came out great and I'm so happy with what they did. I'm going to bring my stuff to them going forward, but I'm always going to ask them first on yelp what the price will be and see if it'll be less.

Great value and super professional. They were very quick. Came right to my room. 5 stars.read more

Reason for my 1star: I'm STILL waiting for my 1p-2p p\u…read more{it's4:45}... Not even a courtesy call; how rude & inconsiderate. I've called twice & left two msgs. If you're {anyone} is gonna be late or have to cxl, at least CALL {he knows I'm a dinosaur, & still use a landline}. I've used them before: First experience: They dropped the ball. I waited three days for my delivery; every day I heard, "what - nobody dropped it off?" I was asked to PLZ try again, so I digressed & did, & they made good on it. However, not today. T y for having me wait {for nothing}.

I am here for dry clean a wool jacket with leather trim and a puffer jacket. They did a good job at…read morecleaning high maintenance materials and very friendly attitude. I paid around $110 for dry clean the two items. It's good that I can call in and ask for the price before coming to the shop.

Worst place I've ever gone to it's 6.50 a polo that's fine but they burnt two of my logos off and…read morethat only because there was two of them with logos my light colored polos had stains that wear never taken off I paid 52 for 6 shirts and 1 pants and I would've been better off washing them at home 2 hugo boss polos ruined and a Burberry not cleaned correctly

The best hotel laundry service in Las Vegas. My items were professionally cleaned. The driver…read morepicked up my laundry and returned them on time to my hotel. They even texted me that they picked up my laundry and additionally, sent me a pic of them doing it. Again, A-1 outstanding service definitely a step above their competitors.

the place is nearly empty and the owner comes and tell me to keep my autistic kids quiet. Nobody…read morewas being bother by them, I even asked around the one other patron and the lady working there if my kids were being a bother and they both said no. Im never coming back here and I'm definitely not recommending this place to anyone. The only one being rude was him.

It's so easy to drop off using the lockers. 10/10 mint locker delivers great service every time.read more

Don't even get me started about how dry cleaners' hours are stupidly the same hours as most people…read morewhose work clothes need to be dry-cleaned, and how many articles of clothing have been sun-damaged in my car because they rode around for weeks waiting for me to find a dry cleaner that was open when I got there. Because now you don't have to get me started! because I go to Munt Locker now! It's the easiest, smartest service concept I've seen in years. You drop off your clothes in an electronic locker and order services on the app, and in a couple of days you get a text telling you what locker your clean clothes will be in.... available 24/7! And the prices are competitive and the service is competent. My boyfriend is so pleased with how correctly his shirt plackets are consistently ironed. Honestly the only thing wrong is that the app keeps telling you to swipe a card in to enter the location when you don't have to and you have to do some random workaround to be able to do anything else on the app, but certainly that will be fixed any time now. I'm so happy about this business anyway! Hooray!

Phantom Vegas Cleaners & Alterations literally saved me a week before my parents' wedding! I…read morereceived my dress and realized it was way too long on me, so I needed it hemmed ASAP before the big day. The ladies here were so sweet and helpful! Even though the main seamstress wasn't there the morning I came in, they still took the time to help me out and get my measurements taken. I really appreciated how accommodating they were, especially since I was on a time crunch and needed my dress ready for the wedding. I was so happy with how the dress turned out! The length was absolutely perfect with my heels, and it fit just right for the occasion. They did a great job, and I couldn't have been happier with the results. The price was $75 to hem my chiffon dress with an inner lining, which I felt was reasonable for the quality of work, especially since I needed it done just a week before the wedding. They did such a great job getting the length just right with my heels, and the peace of mind knowing my dress was ready for the big day was well worth it! If you're looking for a place that's friendly, helpful, and can come through when you're in a pinch, I'd definitely recommend checking them out. I'll absolutely be coming back for any future alterations I may need. Thank you ladies for helping me get wedding-ready!

Amazing experience!! I brought in my favorite vintage t-shirt with a pretty large hole in the…read morearmpit and wasn't even sure how well it could be repaired. They absolutely killed it!!!! The repair came out super clean, preserved the fit of the shirt, and you can barely even tell there was a huge hole there before. Ava at the front was incredibly helpful and friendly throughout the whole process, and the owner was great as well and honored the discount they had offered me. Really appreciated how accommodating everyone was. Great work, great customer service, and I'll definitely be bringing anything else I need repaired here in the future. Couldn't be happier with how the shirt turned out. Highly recommend!

I seriously can't thank Mary enough for her help! No wonder Mom and Pop's has such great reviews…read more I'm maid of honor in a wedding in 3 days and I just noticed a stain on my dress yesterday. Not sure how it happened, but I tried to watch a tutorial on how to get a stain out of satin and made it so much worse with a water spot. I brought it to Mary and she was able to dry clean it and fix the mess in under 24 hours as well as giving it a beautiful steam. I am so grateful! And so glad that I now have a trusted dry cleaner. Thank you Mary!

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.