Very Nice stuff great staff, They are down to earth and kind, also knowledgeable of products. I buy…read morefrom them.

Nice resale that you need to go often and be patient going through the apparel…read more Shoes, coats, tops, blouses, purses, jewelry

This review is for the store in Chagrin Falls; I do hope this is owned by the same person…read more Such a sweet shop. Lots of unique clothes for young women and, as Darlene said, "seasoned ladies." Darlene is a delight, the Aunt of the store owner. I love boutiques that offer items not found elsewhere. The price points are also good--makes you want to buy more. I found a very cute top that will be a staple. The dressing rooms are adorable and the store is very cute. I will definitely go back when in town.

Ok- absolutely love this place. The most hospitable staff that makes the shopping experience SO…read morewonderful!!! I really appreciated the genuine kindness of the people that work here and made me feel so excited to shop!! Definitely recommend shopping at both the Willoughby and chagrin falls locations (and they have the best Black Friday deals ever!!!!)

UpScaleIT is one of my favorite small businesses to support. The store is always stocked with…read morefashionable plus size options, which not many consignment stores have. You can tell the staff really puts thought into each selection, and all items are of stellar quality. The staff are always friendly and helpful, they suggest both items that match my style and items that I wouldn't traditionally reach for. It's hard not to love a place where you can get fabulous clothes and bags for a fraction of the price. Definitely worth a stop if you're looking to expand your wardrobe!

Don't buy from here the owner Alice Melsher is unprofessional and a scammer I purchased a online…read moreitem and because she couldn't get more money from me over the phone using my card refused to ship me the item she told me many people have complained and received refunds from their bank because they said they was charged but never received the item she's a scammer if I already paid items online just shipped with needing more money from me

Great clothes , unfortunately I can't shop there as often as I would like to , I'm in California ,…read moreif I lived closer I would be their best customer.

Love Mr. Albert's!! I needed dress shoes, and Mr. Albert's had an awesome collection. Within…read moreminutes, I found a pair that look great, fit perfectly, and were very affordable. The individuals who work there are also quite personable and helpful.

Sad to report that this boutique owner does not pay her vendors. We met when she ordered from my…read morewholesale account on Faire.com - after she had some issues with Faire, I made allowances and helped her to switch items outside the platform. Big mistake! After that she saw an item I had posted on Facebook and requested a wholesale order be custom made to her specifications. Upon receipt she gave positive reviews: months later after not receiving payment, I reached out. She mentioned that they had not sold well and I politely reminded her that these items were made to her specifications and that their selling is her sole responsibility, like any other wholesale account. I paid out materials and labors for manufacturing what is essentially her design, and she has yet to pay. She stopped responding months ago - I have screen shots of the entire exchange. Consigners or vendors beware. Jennifer Batistelli will take advantage of you.

Such a great little boutique feel to this resale/consignment shop!…read more Doesn't smell like you walked in to Grandma's closet.... great selection of contemporary brands (J.Crew, Express, Banana Republic, even Anthropologie!) mixed in with more eclectic unique items, too! They just recently opened, so I'm excited to see this store build and grow!!

When Pacman takes Pacgirl on a holiday, they get some Pacsun. Then they come back a little more…read moreorange than yellow. Go figure. But really, it's exactly what you'd expect a place named after the Pacific Ocean and "il fait du soleil" to be. If you need surfer clothing, this is the place. The style here is all about beaches and sun. The clothes are moderately priced, and the employees are polite. It was part of our extensive tour of the Beachwood Mall. We didn't buy anything, but I usually don't buy anything at brothels either, so what's the difference.

Left something in the pocket of one of the jeans that I returned & I called first thing the next…read moremorning to see if they had found anything. The girl on the phone was a complete brat and refused to be a decent human being and look in the back for it. She repeatedly told me that I need to come in and look for it myself... pardon me for calling first before I drove all the way there. I get to the store and am not greeted (like always though), I approach the girl at the counter and she couldn't even say hi or look up from her phone for a second to talk to me. She told me that I needed to look around on the floor but I explained that it was an online order and that it could potentially be in the back still and she goes well its not, so look over there. What a rude little P.O.S. I never found them, its crazy because I returned them about an hour until close and then came in an hour after opening. Its almost like the workers found what I had lost and pocketed it for themselves. Little thieves... how disappointing. The workers here are all extremely lazy people who don't know anything about customer service. They're always just standing around judging everyone who walk into the store. Its almost like being an ass to people is a requirement in the hiring process. Y'all need an attitude check, lets not forget that y'all are a bunch of stuck up little high schoolers from OHIO lmfao. Theres absolutely no reason to be on such a high horse.

Stopped in 20 minutes before closing on Friday evening. Big box, big & tall stores didn't have the…read moresuit coat that I needed. Walked in & was greeted by Mary & she set me up with a complete fit. Jacket, pants, 2 shirts & socks. All less than price of 1 suit coat other stores that I visited. Damon, is checking on some shoes & hats my size as well. A large table is a place to sit & chat with regulars & people waiting. Was about 30 minutes after closing & not rushed to get out. Overall a very pleasant surprise, not the Diamond men's store that I remember from the 70's & 80's in the mall. Thank you for the positive experience!! See you soon

Great place to shop and have been doing so for years. They have a great selection and the…read moresalespeople are very knowledgeable and nice. It feels good to go to a store where you can shop without someone on your back. They have special events a couple of times a year and bring in furriers and leather and shoe vendors with unique items. You want to look good and get compliments on your outfits definitely go to Diamonds.

Super helpful employees and had a great knowledge of what type of shoes and support works bestread more