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Geiger's

4.5 (24 reviews)
Open • 11:00 am - 7:00 pm

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5 years ago

Laura was so helpful in finding the right boot for me. She definitely went the extra distance. Thank you so much

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Review Highlights - Geiger's

“Old school customer service that you don't get anymore in this rat race world.”

Mentioned in 2 reviews

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BALANI Custom Suits Cleveland - Custom Light Grey and Navy Windowpane Suit - Balani Custom Clothiers

BALANI Custom Suits Cleveland

4.6(10 reviews)
5.7 mi•Playhouse Square
•$$$

Update : Took me a…read morewhile to post this simply because I thought I had done this already. They turned this around on a dime. I was put in touch with a new clothier , David by the owner who called me after the original review. Now Mr Balani himself called and expressed his remorse at the situation. I had needed the suit for my engagement for I was immensely disappointed however he was kind and patient with me and worked to ensure I was taken care of. David , just went above and beyond to make sure everything was communicated in a timely manner and the end result was to my liking. Now here is an important caveat, I'm a drop 12 and most people run a drop 6-8 and because of this the suit was harder to get perfected. The proof of the pudding .. it turned out perfect. How perfect , so much so I wore it to my pandemic wedding over my other options! No other way to say this but if you want a custom suit , go to Balani. The fabric selection, the expertise and the professionalism which is modelled from the very top is well worth it. No two ways around it, no one else in Cleveland comes close. Old reviews and updates below : So let's get this right , this is the update for an order placed sept 21 and paid for in full. It was not turned around on time and there was no communication on their end until I reached out. I had ordered this with a specific party in mind and I notified them at the time, however that event came and went.. the agent I worked with no longer works there so there is that. However with both agents , there is a tendency to blame someone else for the problem. From the mill in Milan to the tailor in Hong Kong - personally I could care less but I digress. Subsequent to the first person I've currently beeworking with David Tinter who communicates more and errs on the side of over communicating than under which I greatly appreciate. I have been rather disgruntled by the experience and in spite of my unpleasantness he has been very pleasant to work with. So as far as I go 5 stars for the sales agent there So the good - the pants fit , the vest fit. The jacket not so much. Now here's my problem, they were supposed to be made for me but it looked like it was altered from an off the rack jacket. Why do I say this? Because I have had this done and that's what it looked it. Excessive fabric up front , the sleeves poorly fitting and from what I could tell crumpled up into the armseye. Now on to the shirt they insisted I get , the length was off by 7 inches or so. How does that happen, how poor is the quality control that you permitted that to happen? The sleeve length was off too by an inch or so which made it an awkward length. The chest area was off as well and didn't seem well tailored to me. I've had shirts made in India for significantly lesser, and not someone they call a master tailor that fit better . Again this questions the quality control and overall ability to deliver a solid product. So why all this detail, if you're looking to get a product in a set time, this isn't it. Here's my gripe - this was for my engagement party and I am not pleased with it one damn bit. I'm not going to ding the place to a one star just yet till I see what they can do it finally and if this is worth the trouble. Again as mentioned the staff seem ok, and they want to see you have the right product but there seemed to be a disconnect with the tailors. I say disconnect because their tailors are off shore , so things could get lost in translation so to speak. I'll update this again when I get a product to try again.

We could not have asked for a better experience at Balani! David Tinter shared his wealth of…read moreknowledge and helped us to custom design my fiancés wedding suit and rehearsal dinner outfit. We couldn't be more pleased with how they both turned out. It's safe to say my husband to be will no longer be purchasing dress shirts from anywhere but Balani! Thank you David!

Photos
BALANI Custom Suits Cleveland - Blue Tuxedo Jacket with Black Shawl Lapel - Balani Custom Clothiers

Blue Tuxedo Jacket with Black Shawl Lapel - Balani Custom Clothiers

BALANI Custom Suits Cleveland - Custom Light Green Blazer with Navy Pipe Ticket Pocket - Balani Custom  Clothiers

Custom Light Green Blazer with Navy Pipe Ticket Pocket - Balani Custom Clothiers

BALANI Custom Suits Cleveland - Custom Berry Sport Coat with Navy Pipe Ticket Pocket and Patch Pockets - Balani Custom Clothiers

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Custom Berry Sport Coat with Navy Pipe Ticket Pocket and Patch Pockets - Balani Custom Clothiers

Geiger's - sportgoods - Updated October 2026

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