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Boot Barn

2.2 (19 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 month ago

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Customer service is non existent. When you're buying 300$ boots you may need help finding the right one. Not one employee offered help and the girl that I asked a question to was completely ignorant. I was looking for 8" laced thorogood. She had no idea that 6" and 8" boots are in a completely separate isle. Had to go through each isle till the last one of course. If I wasn't in such hurry to get these boots I would have gone somewhere else.

Went with the casual boots

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2 months ago

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1 year ago

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5 months ago

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5 months ago

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7 months ago

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2 years ago

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10 months ago

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7 months ago

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Photo of Mrs R.
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1 year ago

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1 year ago

Horrible service, every time I come in, I am disappointed with how badly they talk to their customers and they truly lack customer service.

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Photo of N M.
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1 year ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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Ask the Community - Boot Barn

Ross Dress for Less

Ross Dress for Less

(77 reviews)

$

I don't typically shop at discount stores like this, but I went to Burlington to get a coat jacket…read moreand didn't realize it's just like a Ross now. I got the jacket and then a pair of shorts, and wanted more. I went back to get more and of course nothing there. So I headed over to Ross and got 3 different pairs at a screaming deal. Why have I not been shopping here? All name brand stuff, for a fraction of what I'd pay elsewhere. I suppose my only gripes are the lines. They also have some pretty serious theft problems so they have some very restrictive rules with trying on clothes etc. All in all, I'm going back when I want more. The heck with paying top dollar at name brand stores.

Never seen a Ross with 2 stars. Normally the stores DO have a low score but this one seemed fine to…read moreme. Ill give a more recent review The store is a bit tight. No problem for me since I was thin, but it may be a problem if youre pushing carts or have a disability aid. The reason it's so tight? Because of the variety -- Ive never seen a Ross store this well-stocked and with hot finds before. It's almost as though they read the surveys from people wanting more prestige fragrances and goods, or to get stock from indie brands. I was able to get a Marc Jacobs perfume I was dreaming of, and I saw some tropical flower hair clips which were previously only found at small boutique stores for marked up prices The cashier line was slow. Had the unfortunate luck of being behind people with an obnoxious amount of items. Expect a bit of a wait

Boot Barn - shoes - Updated May 2026

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