This location feels very disorganized despite being smaller than others, and it consistently lacks proper lighting. I tend to avoid it whenever possible. The store was previously a Mervyn's, and it appears the original flooring and carpet were never updated--leaving everything looking worn, outdated, and in need of replacement. This store is short staffed and the wait times can be 30 minutes to an hour. They only have two cashiers ringing while all of the rest of the staff is wandering around the store not helping people. The manager comes up at times, but seems overwhelmed and doesn't know how to lead her staff. The store is in disarray and they either need more workers or the workers that are wandering need to clean up the store. read more

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This location needs a remodel it's pretty outdated and dark inside. Overall there is not a great selection of items here I walked in and walked out once I saw so many disorganized and empty shelves. The best section was baby clothing and items so if that's what you need this is your location! They also have nice Canvas' if you're into Nikes. I can't speak about customer service because I didn't see anyone on the store working except a couple cashiers. read more

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Worse customer service I have ever seen in a store. At least 20 people waiting in line have NOT moved in 15 min. While in line I call the store as everyone in line saying what aweful service. Girl answers I tell her there is at least 20 people in line can you get someone else to ck. Her reply no there is no one else you will have to wait. I ask to speak to Manager she said I am one you will have to wait and hung up on me read more

This place is very unorganized. It's small location compared to other locations, yet always seems to lack the organization & light. I avoid this place at all cost. Just head to Ross, honestly. Or the little shops next to it, if they're still open. read more

Kind of annoyed at the whole security rope line thing. I'll go back here once in a while. Good finds and cashier Lovey (?) was nice to me imo. read more

Bring family to spend money there , but first need to use restroom, I ask security for password , he said wait I'm going send some one there , they look at me and then said no restroom . What the heck , make me feel bad , I'm talking family to spend Money somewhere out . Very disrespect . read more

Upon entering, it was not a good first impression. The floors where you retrieve the carts were filthy. As I strolled through the store with my cart as support, it got worse! This is the filthiest, disgusting, and most disorganized Burlington! The floors & carpets were gross with dirt & debris strewn all over it. If I were the manager I would be ashamed for devaluing the Burlington name. There is no pride in this store! It says a lot about management or lack thereof! What do the employees do? This was a most disappointing shopping trip! I should have looked at the reviews and saved myself the trip! I saw countless shelves in disarray, aisles blocked, and the vibe was that of a chaotic indoor swap meet. Honestly, I've seen indoor swap meets that presented much better than this dump sadly named Burlington. Needless to say, I walked out of there without purchasing a thing. Thank God for our immaculate store in Temecula! The photos speak for themselves. Definitely never returning! Now for a shower... read more

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So unorganized and lines are always over 30 minutes with one cashier. I would understand if they were short staffed, but there's many staff just wondering around not working. read more

i was shopping there and a girl there who was going to her lunch break, i asked her where the plus size clothing was, and eventhough , she was on her way to break and was not able to legally help me, she pointed me to the right direction.. and i was able to find my clothing... and had a positive experiance.. coincidantlly, i ended up in her line at check out, and asked her name.. she told me and i thanked her.. i forgot her name , it started with a ("c").. i think it was candace , or cameron.. im not sure.. but how ever i did, stop a manager on my way out and told her the employees name.. it was on checkout line 6.. and ive the reciept here.. (store761 date11/08/2025time4:33pm trans.:82720 cashier. camila.) yes ... her name was camila... alright.. so there is however a flip side to this storie though, beacuse after i sucesfully found all the jeans and shirts directed by camila.. i went to the underwear section and was having trouble.. i found the lovelly vanessa who was new.. and she didnt know anything , but i asked her if she could find me someone more knowledgable, and she complied.. the girl she brought to me stated that burlington only had 1x underwear.. but when i pointed to sign in front of us that said 1x-3x.. she stumbled.. and i said this says that what you just told me is an untruth... she then said well this is all we have.. i then asked if maybe she could look or inquire with staff ta see if theres more in back.. she said no that this was all theye would ever have .. i then asked if i could then converse with a manager she stated that her manager was on lunch.. i said thats fine ill wait... when would manager be off lunch.. she then said she just just went to lunch... i then gave up went to line, to pay and resolve my experiance.. i stood in line for 15 minutes.. but at beggining of of that a commotion with managemant and loss prevention happend.. and i saw the manager that was supposed to have been on lunch.... strange to beacuse i saw her there earlier to just dindnt , know she was manager before all that.. untill she was handling scenerio with loss prevention wich attracted my attention to her name badge status thus revealing to me that she was indeed a manager... so i reflected back to the underwear scenerio and the employee who i caught fibbing to me , not once but twice yall... the one that vanessa who was stocking brought me was an african american high yellah tall 5'9" young ladie light acne.. so if managemant reads this youll know that, camil rocks , your new employee vanessa was kind to me, and whomever works that section where the mens underwear is not only is lazy, but lies to customers.. off the top... and that aint fly.. i frequent this location.. and i spend a lot of money there... read more

Burlington - Men's Clothing Near Me - Moreno Valley, California

I had applied for this position back in late September early October . I had recieved an email claiming I got the position. When I went to the store, they informed me I should have gotten an email for an orientation and a link for a background check which I never got despite signing in my whole email to it. They told me to try again and to call back when if I still didn't get the email And they would assist me in help. Sure enough, when I signed in and never got the email for the background check. I called the store to inform them that I never got the email, and their response was for me to call back later. For the next week, I had repeatedly called the store to inform them of what's going on about me not getting the email despite putting my correct information in order to received the email. And I was told repeatedly to call again later. I had been told to specifically call at 10 am as they claimed the manager would be available at that time. I called specifically at 10 am and sure enough, I never heard from the manager and was told to call again. The caller had claimed that they would document my complaint and send it to the manager and that I should get a call back. Sure enough, I never did receive a call or email back from them. read more

Terrible team Natalie and Stephany/Stephanie I don't even know if she told me her name right. was extremely rude. They weren't even closed and I went to the front of the store when she told me. They did not wanna ring me up. They refuse to ring me up so they could leave early very unprofessional terrible customer service I work retail and I would never treat a customer as rude as she did. They lost out on a big purchase. It don't matter if they're short staffed how can you not help a customer when there is 2 people working and 2 people in store. when I work retail, I help my customers. I'm not lazy worker. Very disrespectful. Do not recommend this location at all. She said you work retail. You should know. I do know, and I do know that I would never treat a customer as disrespectful as they did, and I would help them out and do my job in a professionally manner. A simple check out very simple job. She couldn't even do the basics of her own job. They need to be fired. They're refusing service to their customers. Losing sales. If I could give zero stars, I would. I was even gonna open a credit card with them that's the sad part. I don't know how people could be this rude. read more

I had an interview and not only did they make me wait for over an hour but didnt even have the hiring manager come out, had some random woman come out and ask me 2 questions and never called me or emailed me back after weeks. very unprofessional read more

One of worst ones I been to Very messy inside Not organized Manager Anna S is extremely rude I have no clue why she's manager with her horrible attitude. read more

i've been going to Burlington for years, including this location Moreno Valley. I understand the need for security, after all these days there's some pretty bad stuff going on snatch and grab, etc. But tell you it's no excuse for being greeted with borderline rudeness as you walk in .most of the time buisnesses are very welcoming and appreciate your business. I don't know maybe that's the way they've been trained and maybe what they've been trained to say as you walk in. But I tell you it's the wrong message being sent. Im used to being greeted with a smile ,not with attitude. That wasn't the case today. I believe these people that are there as you enter for security purposes need additional training. I went in for a little bit, but I was pretty turned off, so I pretty much walked out. I think it's about time stores like Burlington think about the customers and about who they hire and why they hire them. it's really too bad . I don't think I'll be back at least anytime soon. I ended up going to Ross, who in contrast greeted me properly. They earned my business today... also in contrast, Ross was busy. read more

I had a big shopping haul the last 2 hrs before closing and honestly it was the best. The store was tidy and the people working there were friendly and smiling read more

Burlington - The store is tidy at night! I had a big shopping haul the last 2 hrs before closing and honestly it was the best experience - Men's Clothing Near Me - Moreno Valley, California

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I just wanna say I had the most amazing customer service today. Her name was Ashely and she was just so friendly and welcoming. I never come to this location but I def will be returning knowing she works here !! Give that woman a raise !! read more

By far the DIRTIEST filthy poor managed Burlington I ever went to Slow service. The staff needs to organize and dust everything. I won't come here ever again thanks. Seriously what are the employees doing with their time?! read more

This store use to be so awesome. I was truly disappointed when I walked in. Half the store has been walled off and none of the merchandise looked good. It was dark and unappealing. This store needs to be closed or redesigned. I don't ever have to come here again. read more

I'm normally a huge Burlington fan- I even have their credit card. I went to the one in Moreno Valley this afternoon and I will not be back any time soon. I heard an employee tell another customer that they weren't very busy today so there's no excuse for how dirty it was. In almost every single aisle there was merchandise all over there floor, there was spilled food, and only half the lights were on. It was the dirtiest Burlington I've ever been to. Do better guys! read more

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This is the dirtiest, most unorganized, most unprofessional Burlington that I have ever been to. The employees act as though they are there to shop vs. there to work. After being told they do not have a fitting room we decided to not continue looking for items and check out. There was a Latino chic at the register who was literally talking on her cell phone laughing and giggling as she was counting her register while us the customers were waiting to be checked out. We had to literally wait for her to finish her conversation before she decided to call a customer over from the line. Then there was another employee (black old lady with a ponytail unfortunately I didn't get either of there names because the ponytail was covering the name tag on the older lady and the Latino chic didn't even have a name tag so that's why I'm being so descriptive) who wasn't even in the line because she was literally on the clock working around the registers comes up to me and my family and asks us if we are in the line which clearly you could see that we were and says the line is this way so that she could take our spot. She then proceeds to tell us that she is in the line behind the family in front of us which she definitely wasn't because again she was on the clock working. She says I'm behind them but I'm getting ready to leave so save my spot. At first I thought it was a joke. But no she made her coworker aware that she was next and when it was time to be helped she stopped working while she was still on the clock to make her purchase with the chic that was on her phone at the register while also on the clock. After her purchase she went back to moving things around the registers while not actually really doing anything. I will never EVER come back to shop here again and I live literally walking distance. I would much rather drive all the way to Ontario to go to the one at the Mills. Much cleaner, more organized and the employees are super friendly and helpful. read more

Uh hawt mess! Tha energy's chaotic & tha ppl workn there don't seem 2 pleased 2 b there.

Avoid this store! It's a disorganized mess. Never more than 1 or 2 cashiers! HOT AND MUSTY. Long lines and no cashiers to help. Everyone working here looks absolutely miserable. read more

This is my 3rd time going to this location, this store is so disappointing and very messy and dirty, and so dark. they have let this store fall apart, nothing is ever organized, floor is super dirty isles have merchandise on the floor, bunch of shelves falling apart. Someone from Corporate please needs to visit this store asap. Or close it down. It's so sad. And sadly after reading so many bad reviews about this sore, nobody from corporate has done nothing about it. All they do is apologize but nothing gets done. I spoke to the store manager and he blamed it on being short staffed same excuse as always. Do they not care because of the location that it is in? It's sad Burlington is one if my favorite stores, but sadly I won't be going to this one anytime soon. read more

Burlington - Men's Clothing Near Me - Moreno Valley, California

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I haven't been in the store in months and months and I have no plan on going back except to return the items that I purchased today as they no longer have dressing rooms I asked one of the employees what happened to the dressing rooms and she said they're understaffed and people leave them a mess so they close them. I have to say this is the most disgusting filthy disorganized store I've ever been in, I would seriously be embarrassed to work here read more

Yeah the store needs to just close already. They only occupy 1/2 the building. Check out is a joke. Very sad. Sucks the life out of you when you walk in the door. Only bright light was Branford. He was super nice and basically the only employee I saw actually engaged with customers. read more

The lines are way too long and down to one cashier..c'mon Burlington you can do better than this

This location is always messy. Saw a beer can in the shoe aisle today. Very unkept and super long lines. Waited an hour in line the last time I was here. read more

Burlington - Beer can - Men's Clothing Near Me - Moreno Valley, California

-0 It's ABSOLUTELY ridiculous how messy it has gotten ! Never seen it like this and not going back ! It looks like they haven't had anyone on the floor for months. You literally have to watch where you step because there is so much on the floor ! read more

Very unorganized and poor management. Place is super dirty, only 2 register are open on a Friday night . Line back up all the way to end of the store. Will not be coming back. read more

What a mess!! The worst Burlington store I've been in. When I say mess, it looks like a hoarders house. Idk how it's still open? Has anyone cleaned this store. Some isles were inaccessible and in home decor everything was on the floor where the racks were empty. The stools isle was the worse. Not even Ontario Mills Burlington where hundreds of people walk through is this dirty. I will not be coming back to this store. I got so irritated seeing the mess I left my things and walked out. I will not be spending a penny at this location. SMH read more

Diane the lady that runs the store is amazing. She works so hard to keep it together and very friendly. Great lady and store is great with good prices! read more

Huge selection to choose from. Also the fact that they had Christmas items already in stock, so that contributed to the selection. It was busy, but not crowded and u shop able. There was someone guiding people to register so they can get out quicker. read more

Manager had a attitude rude when I went to drop off my application i don't know why if I was being nice and this other manager I remember her because she was really nice and said to drop of your application and I could do your interview and I forgot to ask for her name disappointed at myself and now there hiring I wonder why ???? SMH read more

First time coming here and my last time !! So messy and unorganized trash everywhere . I don't recommend shopping here save your time and go to a different Burlington. read more

The cashiers were so slow we took like 20 minutes in the line and there wasn't even a lot of people just barely any and the cashier was very slow on typing and scanning the store was also very messy there were stuff all over the floor read more

I'm not sure if they're under new management or what, but this store has changed a lot. Everything is organized and the employees are super helpful. A huge change from a couple years ago. read more

I'm a big fan of Burlington but definitely not this location. This place is not organized. Came here for a blazer and slacks for work. Like I usually do at other locations. Was planning to go in grab my sizes and leave since I know what I want before I ever shop for clothes. So none of the blazers are on the right hangers. I'll find one that's my size on the hanger but then when I check the sleeve it's not the size. So basically I have to check every sleeve of every jacket so that maybe I can find the right size for me. I hate this store. I was there for 2 hours and gave up on a the blazer. Bought some pants but ended up returning them because they were too baggy. Who buys baggy dress pants? Was the worst Burlington experience I've ever had. Stay away from this location if you value your own time. read more

This store never has enough cashiers working at any given time. I seem to find things to buy, especially housewares items and kids clothes but the line is always long and slow. Ladies and Mensa clothing is lacking here. I wouldn't recommend coming here if you are limited on time. You need about 30 minutes just to get thru the line and since the store is basically "leftovers from department stores" you have to dig up treasures. So plan an hour at minimum here; if you are LUCKY you may Score a great blanket or kitchen gadget. read more

The ladies working yesterday, March 18th, 2022 between the hours of 4 - 6 PM were great! Really hard working bunch and very helpful. They worked really well together and I was impressed by how they helped every customer with a smile. Every customer got attention and was helped. I work for a company that offers customer service training for large companies and rarely do I see good customer service in action. These ladies really nailed it! read more

Went shopping today and there was 2 cashiers at the registers and about 50 people waiting in line. I waited in line for an hour till they got 2 more cashiers to help. Really you got to do better than this. This is the worst Burlington store Ive been too. read more