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Boot Barn

3.4 (25 reviews)
Open 9:00 am - 7:00 pm
Updated 3 weeks ago

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Men's clothing
Ashley H.

I've never been to a boot barn but had to when visiting Arizona and I'm so happy I did. First of all do yourself a favor and ask for my girl Iris! She provided us with amazing customer service, made boot recommendations based on comfort and wardrobe. She also explained how to care for our boots with the leather conditioner and the oak inserts and explained how weather could affect the leather. Iris provided exceptional customer service and made me feel like I was shopping with a friend. Next time I'm in Arizona, I want to stop by at this location because I was that happy with her service! This location has so many boot options, clothing and was neat and organized. I mostly went with intentions of purchasing boots. They also have multiple styles at different price points. I was able to join the rewards program and I received a coupon for the next time I shop.

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30 days ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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7 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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7 years ago

Get your cowboy or cowgirl on!! Shirts, boots, Christmas gifts, Montana Silversmith stuff. They got it all for you. Rewards program offered.

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7 years ago

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13 years ago

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8 years ago

I came into boot barn and Debbie was great! If you come in for anything make sure you have Debbie help you, she went above and beyond for me

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9 years ago

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7 years ago

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10 years ago

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10 years ago

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10 years ago

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11 years ago

I've called this company multiple time and they will not answer the phone. They must not want to make sales.

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Review Highlights - Boot Barn

Iris provided exceptional customer service and made me feel like I was shopping with a friend.

Mentioned in 2 reviews

Read more highlights

Dillard's

Dillard's

(30 reviews)

$$

Karely at Dillard's Prescott Just Turned Christmas Stress into Pure Magic - 10 Stars Isn't Enough!…read more I wish every retailer could meet Karely from Dillard's in Prescott, Arizona, because she just redefined what customer service can be. My 82-year-old mother-in-law, who has survived multiple strokes and was absolutely overwhelmed trying to pick out the perfect Christmas gifts for the whole family, called the store in a near-panic. One phone call. That's all it took. Karely didn't just take the order--she held my mother-in-law's hand (figuratively) through the entire process. She listened patiently, asked the right questions, offered spot-on suggestions, and somehow made a frail, worried woman on the other end of the line feel like the most important person in the world. Gifts for grandkids, great-grandkids, in-laws--every detail was handled with warmth, precision, and genuine care. ‍‍‍ By the end of the call, my mother-in-law was laughing, relaxed, and actually excited for Christmas again. She told me later, "I think I fell asleep smiling." Karely didn't just complete a transaction; she restored someone's holiday spirit and gave our family a story we'll tell for years. Dillard's, please know you have an absolute gem in Karely--she's not just an exceptional employee, she's the kind of person who makes the world feel kinder. We are beyond grateful. Thank you, Karely, for making my mother-in-law's Christmas truly special. You deserve every raise, every recognition, and every good thing coming your way. 10 stars. A million thank-yous. Karely is a keeper!

Great store. Great merchandise. Excellent customer service…read more Friendly and knowledgeable staff members. Clean. A security guard constantly walks throughout the store. Unique items and quality merchandise. I enjoy shopping here.

Boot Barn - shoes - Updated May 2026

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