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    Journeys

    5.0 (3 reviews)
    Open 10:00 am - 8:00 pm

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    8 months ago

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    4 years ago

    Great shoes. Luckily no one was injured in the armed robbery on the 24th. I thought that "no firearms allowed" would've helped?

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    7 years ago

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    Dillard's

    Dillard's

    (30 reviews)

    $$

    Karely at Dillard's Prescott Just Turned Christmas Stress into Pure Magic - 10 Stars Isn't Enough!…read more I wish every retailer could meet Karely from Dillard's in Prescott, Arizona, because she just redefined what customer service can be. My 82-year-old mother-in-law, who has survived multiple strokes and was absolutely overwhelmed trying to pick out the perfect Christmas gifts for the whole family, called the store in a near-panic. One phone call. That's all it took. Karely didn't just take the order--she held my mother-in-law's hand (figuratively) through the entire process. She listened patiently, asked the right questions, offered spot-on suggestions, and somehow made a frail, worried woman on the other end of the line feel like the most important person in the world. Gifts for grandkids, great-grandkids, in-laws--every detail was handled with warmth, precision, and genuine care. ‍‍‍ By the end of the call, my mother-in-law was laughing, relaxed, and actually excited for Christmas again. She told me later, "I think I fell asleep smiling." Karely didn't just complete a transaction; she restored someone's holiday spirit and gave our family a story we'll tell for years. Dillard's, please know you have an absolute gem in Karely--she's not just an exceptional employee, she's the kind of person who makes the world feel kinder. We are beyond grateful. Thank you, Karely, for making my mother-in-law's Christmas truly special. You deserve every raise, every recognition, and every good thing coming your way. 10 stars. A million thank-yous. Karely is a keeper!

    Great store. Great merchandise. Excellent customer service…read more Friendly and knowledgeable staff members. Clean. A security guard constantly walks throughout the store. Unique items and quality merchandise. I enjoy shopping here.

    Scarlett's Curated Collection

    Scarlett's Curated Collection

    (11 reviews)

    Whenever I come to town this is my first stop. I can give you multiple reasons too! The owner…read moregreets everyone like a long lost friend and she is a great personal shopper for you too. Want an honest opinion of something? She won't lie to you to just get a sale. She has this store so organized you can spend as much or as little as you want there. She knows her stuff! And her prices are affordable while her sense of style is fantastic. You won't go in seeing what everyone else has in multiple sizes. The merchandise changes daily and if you like something, get it. I am always asked when I am wearing one of her pieces where I got it at. Prena (not sure if I spelled it right) gives so much back to the community and supports many local charities. She loves her town and she is a people person. Keep local businesses like this alive! They are few and far between and once you have met her once you have a friend for life. She even responds to every text message because I let her know when I'm in town. Beautiful selection, very boutique stuff, artfully displayed and excellent prices, it's a destination! Jewelry, handbags, clothes and shoes ever changing merchandise.

    Scarlett's shop owner is a delight. She chatters with her customers as if she's your favorite Great…read moreAunt. An extra dose of love is her support for area cat and dog rescues. Her net profit is donated back to the community. There are all kinds of treasures to find in her store.

    Journeys - shoes - Updated May 2026

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