I got introduced to Boot Barn while visiting in Rochester, New York. The experience there was top. I wanted a second pair of boots, but didn't have space in my luggage to pack them, so I went to this Joliet location when I returned to Chicago.
They have a large selection of boots like the location in Rochester. I found a pair of square toe shoes, like boots I had decades ago. They came home with me, of course. Service at this location is kind of thin. At the Rochester location, there was someone at the door to greet you when you came in and there were several clerks on the floor. Seems like there were only two at this location and they were at the front of the store off to the side. I didn't see any floor staff until I walked to the cashier to pay.
Joliet is a bit of a distance from where I live, so I may order online. With this purchase being consistent with fitting, I am confident that I can order any other boots from their online store and receive them without any problems related to size. Only if I'm in the vicinity of any of the locations in the Greater Chicago Area will I go to a brick-and-mortar store for a purchase. For boots, this will be my store until I get introduced to another boot store. read more