Express used to be an awesome place to shop. Employees used to be happy and engaging but now every…read moreexpress that I go to is usually empty with unhappy employees and mis-managed stores and if you think about it may be that's the reason customers dont shop with them anymore. People leave the comfort of their homes and come to shop, they need engaging employees who are happy at work.

Very disappointed I went in this store on 2 separate occasions and no one greeted me. Or asked if…read moreneed any help. It a shame that customers service had gotten this bad.

A shopping mall is never complete without a GAP in some form or fashion. If I would call myself…read moreGoldilocks, GAP is the bed that is juuuust right between the sister companies of Old Navy and Banana. The former being a good college go to for clothes and the later being a place where I can aspire to be one day. The location in the mall is a good size... the good thing about GAPs are that they are consistent and are pretty organized. The sales associates were very nice and offered to help several times. This store also has a GAP body section for the ladies and their yoga/attire comfy wear.

I had purchased a pair of Jeans but after I took the tags off I realized that I didn't love how…read morethey fit. I did not wear them out nor wash them since I knew I was already going to make the return. When I went back to return them they turned me away because they said I didn't have the tags. They let me know I could call customer service so that's what I did. Customer service let me know they CHANGED their policy a few years ago and they are ABLE to take returns WITHOUT tags. When customer service spoke with this store they lied and said that the Jeans smelled like laundry detergent when they were never even worn or washed. They told me they would take the return as a courtesy because without tags leaves room for speculation, which is extremely insulting to me because it is part of their store policy to accept return without tags. I'm assuming the store was embarrassed that they weren't aware of their own policy and lied saying they smelled like detergent when that wasn't the case at all. Never will return to this gap again. Poor customer service.

Ok...I dropped into the Five Below in South Elgin off Randall. I only needed some hard candy but…read morethere was so much cool stuff at great prices that I stayed for at least a half hour. They got current stuff too all new and trendy! But best of all was the service I was given by Elizabeth! It wasn't busy so she was virtually my personal shopper. She was sweet and engaging she even helped me with the self serve register which always baffles me. I will be back soon and I will tell my friends. Keep up the great work Elizabeth. By the way I ended up buying a cool T-shirt as well as the hard candy.

A new five below! So. Much. Stuff! Staff were really friendly when we walked in and helpful…read morethroughout the store. We probably looked strange walking around the same spots for about 20 minutes but I didn't want to miss anything. They've got plenty of self care products, makeup, candy, and household products too! And the five beyond selections are great too! And the price for all the items is incredible. We will definitely be back when we get paid again lol

Not a fan of their clothing selection, it's a hit or miss; too expensive, especially their sports…read moreand name brand stuff. Positives are that they offer lots of coupons

Kohl's - one of my favorite stores. Many different brands at one place, absolutely neat and clean…read moreevery time, extremely polite personnel, close to my apartment, Wide variety, decent prices. I only wish they would stop making people think they saved $69 on a couple of shorts and a couple of shirts. Big parking...of course there is no need to mention they are compliant with all Covid safety measures. Love the 20% or 30% off coupons. Shop online and pick up same day in the store. Much more options online and more sizes. Drop off service for Amazon returns is very convenient. Also, there is a place inside Kohl's store where you can do returns from Amazon which is also convenient for us who live close by.There is never a line, so you don't have to wait.

Love this location ,it's convenient to lots of other shops that I visit.There is plenty of parking…read moretoo. I went in for a bra fitting,I was promptly greeted and assisted by a cool young lady named Bree,she was very helpful without being 'overly helpful' like some salespeople. The store is laid out nicely,and the dressing rooms were clean. The customer service from Bree and the friendliness of the other cashier was great. I go out of my way to stores where I feel comfortable enough to take my time shopping,but I'll also know that help is right there when I need it. Thanks, Bree,and I'm copying your cute outfit.

Had an absolutely fantastic experience at this location. Service was amazing. The associates were…read moreextremely helpful, knowledgeable and nice. Clean store products were displayed nicely. Greeted as I entered the store. The ladies, who were mother and daughter, helped me find just what I needed.

it was very nicely organized and had a lot of shoes very big store with a amazing variety of shoesread more

The team here is FANTASTIC! They greater every person who walked through the door, even when they…read morewere busy! They helped me find the right shoes and accessories. They put the rubber laces in -- it was a BEAR -- for me. All over, great service. I recommend going to see Fernando and team! Claudelle

Hi, I came to…read morewoodfield, before christmas to get presents for my family, I am writing these email, because i want to appreciate one of the employee working there, her name is panthi. She did such a good job, she suggested me a gift for everyone in my family f i came to lululemon just to browse because i know that is very popular in young people but I did not know what to buy, she had me buy everything for different age people in my family, i brought few bags, shoes jackets and every winter coats, everyone loved there presents, I am writing this email because this employee is a star, she asked me few questions about what are the people like and found me perfect presents. she was so patient and so nice to me. I want there store manager to know she deserves a good cheer up. i would always come to store now and find her, and i told about her to all my friends and family. We will love to visit her often and buy more stuff from the store, i hope this email reaches the right person and she deserves a shout out! sincerely, vanessa tinker

Yesterday I was forced to leave this lululemon. Why you might ask? Because I called the manager an…read morea$$hole. And trust me, he was being an a$$hole But let's start from the beginning. I went to exchange and return a few full price items I got with my 20% coupon last month and the manager walked by and said I could not do an exchange since a used a coupon and now the coupon is expired. What? Since when is that a thing? Multiple people in the store told me what I was doing was fine already, its a normal exchange of full priced items, with tags, unworn that I happened to order with a 20% off coupon. I'm like "what? that's seems odd, what if something doesn't fit? "You can only return not exchange or you pay the difference." "What if something came damaged?" "You would have to return it, no exchange" What...? that's like the opposite of lululemons entire warranty policy. Also please note he is being rude, not even looking at me when saying this and just being dismissive and curt. At this point I'm anxious AF and want to get out of there so I end up just returning everything and leaving. I know I'm my gut he was wrong and I find the email with the coupon and what do I see?! HOLIDAY RETURN AND EXCHANGE POLCIY APPLIES. Which is legit just more than the normal 30 days and I was at day 26. So I go back in and ask the girl for that guys name because he was wrong and now I returned all that for nothing and lost my coupon. She is like...you will have to speak with him (ahh so he is the manager). At this point I'm so nervous and awkward that my hands are shaking a little and my heart is racing. He reads it FOREVER only to tell me I'm reading it wrong, he doesn't see what I'm talking about. "How am I reading it wrong? It says HOLIDAY RETURN AND EXCHANGE POLCIY APPLIES" The girl chimes in and says yeah and that's actually the extended one with more days. He dismisses her and keeps reading it like it's some secret code impossible to understand only to tell me that it has nothing to do with the coupon and the blurb is on all lululemon emails even the ones without coupons. "What?? No it's the actual coupon disclaimer, the entire paragraph is talking about the coupon rules, that wouldn't be a staple of every single lululemon email" I realize this guy is not going to do anything so its time for me to go and I turn to the girl and say "I'm not mad at you, you were nice" (why did I feel the need to tell her that? Idk because i over think things) but then I turn to him and say "but you're an a$$hole, what's your name?" "WOW!!!!!! GET OUT OF MY STORE!!!" Your store? Really? "I will just tell me your name" "No." Looks to girl "please just tell me his name" ‍ she gives me a "he's my manager shrug" and looks away awkwardly. Next thing I know the manager is saying "I'm calling security!!!" What??? Security??? I'm not even yelling, I'm standing here with my shaky nervous hands in the pockets of my cost but you need to call security? "What? You're gonna call security?" "Yep! SOMEONE CALL SECURITY!" "Umm ok?" I turn around awkwardly and walk away in embarrassed silence. Did I really get kicked out of a store??? Am I a Karen? Should I have called him an a$$hole? No, probably not but I had a bad day and he was being an a$$hole lol. He was gaslighting me and could not accept the fact that he was wrong. Treat people how you want to be treated as they say. And I wasn't even mean back to him minus the a$$hole comment lol All this just to say, there is an a$$hole manager at the Woodfield Mall Lululemon.

I really love this store. Classes are great and inexpensive. Every one who works there is…read moreknowledgeable and helpful and the selection of leather and leather working supplies is amazing.

Lots of leather from many kinds of critters in several colors, excellent variety of hardware and…read morefinishings. Patterns available, some very beastly looking sewing machines. The staff was enthusiastic and knowledgeable and told us about upcoming events.