Absolutely one of the best places to fix all of your mobile devices including computers, I brought…read moremy MacBook after Apple Store told me it can't be fixed, they fixed it with no time My second time I brought my kids tablet and they fixed on the spot. Not to mention their wide variety of accessories for your phone Highly recommended

Absolutely ridiculous. Dropped off phone for repair, was told to come next day for pickup. Day is…read moreFriday, which is listed actively as an open day and all maps say its open. I arrive and the entire business is closed and locked down like a bunker. No out for lunch sign, but that doesnt even matter as i called several times at several points in the day hours apart. Never a single answer. This is the Winter Garden W colonial location. On top of all this, my aunt, a 80 year old woman, has been in the hospital and because of this i have no way to stay in contact and have not been able to for an entire day and going on a half nor do i know the status of my phone. If an emergency arises because of all this, i will NOT let it go easily when it comes to legal action. DO NOT COME HERE if you desire transparency and professionalism. You will NOT receive it.

I don't understand the negative comments. This is for sure the biggest, modern, and well stocked…read moreBest Buy I have ever seen! Staff was friendly and attentive, and I picked up the flash drive I was looking for no problem. Will be back soon for sure!

I want to commend Brian for the outstanding service he provided while replacing the broken case on…read moremy iPhone. From the moment I arrived, he was attentive, professional, and genuinely focused on doing the job right. What stood out even more was the extra care he took--he cleaned the outside rim of my phone, and judging by the wipe, it was far dirtier than I had realized. That level of attention to detail is not something you see every day. Thanks to our Geek Squad blanket service coverage, there was no charge, which made the experience even better. But more importantly, Brian made the entire process pleasant and efficient. I truly enjoyed the time spent while he worked. Brian is clearly an asset to your store, and his commitment to customer care reflects very well on your team.

Our visit today was great. Our customer service representative was very helpful and friendly and…read moreknowledgeable. Her name is Luana. We went there to replace my husband's phone which he did. We also purchased 2 IPads and got great deals for senior citizens. She also gave me great advice for my brother who can't talk due to throat cancer and lives under the poverty level and is 77 years old. She even volunteered to help him via text. Absolutely amazing service.

After finding a fake phone line added to my account, I was only able to get help with Verizon 1800…read moreteam. The onsite team and 1800 team are basically completely different businesses they claim, and offer all sorts of confusing, layered, and underhanded tactics. After going back to the store, I was basically told "it's all taken care of right" after spending hours on the phone with Verizon 1800. Bottom line, just call the 1800 number and save yourself all this layered garbage that I had to personally unravel at my time and expense.

I can not express enough just how happy I am with iTech Repair. Although they specialize in…read moreiPhone, they have helped me twice when I have had issues with my Galaxy. These folks are professional, fast, friendly and really know what they are talking about! Also, their prices are VERY reasonable! I hope you never have issues with your phone, but if you do, you should DEFINITELY come here! I highly recommend them!

They assessed my issue quickly, and charged me a fair price to do the work. The staff is friendly,…read moreand they completed the job on time. Will return if I have other issues with mobile devices.

I got out of Verizon hell.It took over 12 hrs in 3 weeks of signups, dropped calls tech support…read morethat never solved the problem 3 dropped calls during tech support after refresh and waiting. I went to T mobile store Amean was fast and nice to get me to the business rep Michel's. She was fast and quick getting my phones set up. Now we have service. And I can sleep again. THANK YOU!

I guess they had my review taken down…read more.. The store is independently owned. The held my wife's and mother's Christmas gift but refused to give me them because they were not going to get the credit for importing a phone vs a "New Sale" They don't make mine on line transfers. Thanks for ruining my family's Christmas! Go to a different T-mobile store or better yet Verizon or AT&T!

See they are running a 3 star...they must have not had Daniel as their sales representative …read more.. Daniel very friendly, personable, and gave me great customer service trading up my iPhone. He is smooth as silk when trying to up sale me but I don't hold that against him that his job. He was very knowledgeable which was nice to see and I would recommend him if you are needing help with phones, iPads, or service. Great Job youngman

KEEP OUT!!! I wouldn't choose AT&T if it were the last phone company left in the pandemic. The…read morelevel of disrespect, lies, coercion and daylight robbery with the prices should be fucking illegal. The employees are about as useful as a dry rotted plank of wood. The immaturity, unprofessionalism and lack of care showed by this disgusting company is appalling.

Received stellar customer service here-the team made me feel valued as a customer, being honest…read more about results and explaining the whole process respectfully. I went in for a simple part swap on my build and they were able to help with much more after I explained my PC's issues. They kept me in the loop during their services with what stress tests/diagnostics they would be running and if they found anything. It is a small team and shop, so the wait could be long depending on how many orders they have ahead of you... But the patience is worth it!

I had to consolidate 2 work computers and a home computer from several businesses with many years…read moreof data. I reached out to Jeff after reading the reviews on a local RRR page. We had several conversations and came up with a game plan on how to best move forward with combining the systems and my moving to a new home and getting set up. He paired me up with Chris who has communicated each step, been prompt with any work and proactive on many things that I needed. Chris showed up exactly when he said he would and set up my new PC with all of the bells and whistles. I could not recommend anyone better than this team. I look forward to using them for future business ventures as they arise. Thanks to a great company and a great team!

Superior service in winter garden, Florida from okoye spectrum on McGuire road. Ohh, my goodness…read more The service rep that we had will sandbrink. Phenomenal technician, he assessed our needs located. The issue handled everything neat. Tidy responded to our service call on time and it was just a great experience. Anyone who uses any one other than spectrum? You can't get a better deal. The service, the quality and the promotion that speaks for itself. But the technical team they really go above and beyond. So a super shout out to mister will sandbrink our tech 18 0 2. What a great service call today. Thank you so much. Super happy, Miranda, family.

Absolutely TERRIBLE store. Slow workers. Long wait times. I timed it, I waited FOURTY SEVEN minutes…read moreWITH AN APPOINTMENT to simply return a modem and router I rented. Would give 0 stars if I could. I understand why people commit crimes now. 50 minutes away and it's the CLOSEST one to where I live. Absolutely ridiculous. DO NOT COME HERE. YOU WILL WASTE YOUR TIME AND LOSE YOUR PATIENCE.

James helped us out after spending time at Best Buy with fried battery!…read more James was outstanding at his job! Knew his products, listened carefully to our challenges. We ended up learning we had coverage, he got us set up to have a replacement phone. I walked in with low expectations and walked out elated. He solved our issues.

This is not how you treat your elders in this community or anywhere!!!…read more The lack of disrespect and professionalism at the store needs to be acknowledged. It is a disgrace how we were treated. My 74-year-old mother doesn't need to stress out going in there trying to get everything set up properly. Once they sold us her Samsung brand new phone, they wouldn't have nothing to do to help us with setting anything up. He even showed us. There was a glitch in the computer system to get another person as an authorized user. There was no glitch. He just didn't want to figure it out. My mother was back in today trying to have somebody help us since there was customer service telling us that we needed to go into the store and then when we go into the store, it was dead. Nobody was even there and they had two people working with one person. Then the employee mentioned to my mother if she knew of anyone, that was looking for a job to send them there what kind of shit show are they running here!? No wonder why nobody wants to work there it's unprofessional and why would you be asking your customer that when she went in there specifically for a problem that needed to be sorted out. I was actually going to upgrade to the 16 Pro, but I will not give them my business unfortunately we are locked into a contract with them and they even had the nerve to tell us to go somewhere else because they didn't feel like bothering to help my mom figure out a pin code so that we can call and check our bill! Not to mention as well, ago when I got my own plan and added my mother, they told us if we had AARP we would qualify for a discount not mentioning that since my mom is clearly over 55+ we could've been paying $30 cheaper a month. They said that this was their corporate store and that plan has been going on for years, which is really funny because it clearly wasn't. They just failed to tell us that so that we would pay more. Talk about a lack of customer service and attention to detail. Good luck you're going to be fed to the wolves as soon as they get your money, make their commission and you walk out the door even if you have a simple question they are going to treat you like shit! What an absolute disgrace and stress that is unnecessary!