Absolutely one of the best places to fix all of your mobile devices including computers, I brought…read moremy MacBook after Apple Store told me it can't be fixed, they fixed it with no time My second time I brought my kids tablet and they fixed on the spot. Not to mention their wide variety of accessories for your phone Highly recommended

They wouldn't take a return after 15 minutes of a brand new item…read more I would give a zero but the lowest I could give is one star. Sign says under new management they need to change again

Our Wi-Fi router went out so we had to go find a new one. It had been a while since we had been in…read morehere, but the store layout has completely changed and quite frankly it just makes it feel overwhelming and more like a warehouse than anything else. Because we didn't know where to go we asked the first employee we came across, who was kind enough to show us where they were, but then promptly told us he didn't know anything about them and walked away. No other associate that maybe was supposed to be covering that area came over so we were left to our own devices to do the research. I will say their prices still seem to be quite expensive. We selected one and checkout was very easy.

Visited Best Buy in Winter Garden to find a charger for my ear buds. I got absolutely superb…read moreassistance from Bert, who didn't even work in that department. After someone else helped me find the charger, Bert recommended I open it up and try it before leaving the store. He said it is doesn't for the earbud holder, he would help me get a refund. Fortunately, the charger fit. I left the store a happy customer due to the excellent customer service I received from Bert. He deserves kudos from management.

After finding a fake phone line added to my account, I was only able to get help with Verizon 1800…read moreteam. The onsite team and 1800 team are basically completely different businesses they claim, and offer all sorts of confusing, layered, and underhanded tactics. After going back to the store, I was basically told "it's all taken care of right" after spending hours on the phone with Verizon 1800. Bottom line, just call the 1800 number and save yourself all this layered garbage that I had to personally unravel at my time and expense.

New customer .. went there to get a help and employee very young was not in a great mood I guess to…read morehelp me .. was not nice at all Not a good experience Verizon need to have better people to work in a store

I can not express enough just how happy I am with iTech Repair. Although they specialize in…read moreiPhone, they have helped me twice when I have had issues with my Galaxy. These folks are professional, fast, friendly and really know what they are talking about! Also, their prices are VERY reasonable! I hope you never have issues with your phone, but if you do, you should DEFINITELY come here! I highly recommend them!

They assessed my issue quickly, and charged me a fair price to do the work. The staff is friendly,…read moreand they completed the job on time. Will return if I have other issues with mobile devices.

I guess they had my review taken down…read more.. The store is independently owned. The held my wife's and mother's Christmas gift but refused to give me them because they were not going to get the credit for importing a phone vs a "New Sale" They don't make mine on line transfers. Thanks for ruining my family's Christmas! Go to a different T-mobile store or better yet Verizon or AT&T!

I got out of Verizon hell.It took over 12 hrs in 3 weeks of signups, dropped calls tech support…read morethat never solved the problem 3 dropped calls during tech support after refresh and waiting. I went to T mobile store Amean was fast and nice to get me to the business rep Michel's. She was fast and quick getting my phones set up. Now we have service. And I can sleep again. THANK YOU!

I would like to take this opportunity to bring to your attention the service we recently received…read morefrom one of your consultants at the 10165 W. Colonial Drive, Ocoee, FL store. Nicholas Trivino gave us exceptional service. We had purchased two new I-Phones and were having difficulties in getting them set up. He was fantastic assisting us both with kindness and professionalism. It is employees such as Nicholas that has given AT&T a good name. His skills are worthy of a supervisory/management position! Thank you to Nicholas and thank you to AT&T! Kimberly K.

I got a new phone. Staff was great, very helpful with setup and valued our time. Felt at ease with…read morenew technology and am pleased with device.

Received stellar customer service here-the team made me feel valued as a customer, being honest…read more about results and explaining the whole process respectfully. I went in for a simple part swap on my build and they were able to help with much more after I explained my PC's issues. They kept me in the loop during their services with what stress tests/diagnostics they would be running and if they found anything. It is a small team and shop, so the wait could be long depending on how many orders they have ahead of you... But the patience is worth it!

I had to consolidate 2 work computers and a home computer from several businesses with many years…read moreof data. I reached out to Jeff after reading the reviews on a local RRR page. We had several conversations and came up with a game plan on how to best move forward with combining the systems and my moving to a new home and getting set up. He paired me up with Chris who has communicated each step, been prompt with any work and proactive on many things that I needed. Chris showed up exactly when he said he would and set up my new PC with all of the bells and whistles. I could not recommend anyone better than this team. I look forward to using them for future business ventures as they arise. Thanks to a great company and a great team!

Superior service in winter garden, Florida from okoye spectrum on McGuire road. Ohh, my goodness…read more The service rep that we had will sandbrink. Phenomenal technician, he assessed our needs located. The issue handled everything neat. Tidy responded to our service call on time and it was just a great experience. Anyone who uses any one other than spectrum? You can't get a better deal. The service, the quality and the promotion that speaks for itself. But the technical team they really go above and beyond. So a super shout out to mister will sandbrink our tech 18 0 2. What a great service call today. Thank you so much. Super happy, Miranda, family.

My family and I have been Spectrum customers for YEARS. After leaving AT&T many moons ago, we…read morethought Spectrum would be a GREATER fit for us - not only in terms of price but also, in terms of customer service, ACTUAL service and just all the little things you expect with a provider of this caliber. And for years, they were. They would work with us when our router went bad / out. They would send out technicians fairly quickly to address any modem or whatever issues would arise with our service. The customer service was usually quite good with the exception of some technicians being a bit standoff-ish from time to time. But alas, we give grace to service providers as their job can get difficult dealing with customers of all strokes day to day. Nonetheless, we were happy MOST of the time with our experiences with this provider. Sadly, all this shifted within the last 6 to 7 years or so. With the onset of 5G and now the rise of AI and data centers, it SEEMS, the quality of service has gone down explicitly. Now, I am no technician and can't say how the overall electrical grid is being affected by everything and the sheer loads of all things that require power. However, the coincidence between all mentioned (i.e. introduction of new 5G towers and now introduction of data centers scattered about central Florida) SEEMS UNCANNY. Maybe it's my tin foil hat buzzing but it's hard to disregard that within the last 6 or so years, our service with Spectrum as a whole went from good to pure TERRIBLE. And in the last year alone, our service is damn near not useable because our internet goes EVERY SINGLE DAY for HOURS at a time or even the entire day! It has gotten to the point, where a tech has come out to replace our equipment almost MONTHLY. It is very infuriating. Working remotely from home has become IMPOSSIBLE most days which is resulting in us not being able to work remotely unless we use our personal cellular hotspots. On top of that, when they do send a tech to replace our equipment, it gets replaced with refurbished equipment and NOT new equipment. There was one instance, a tech replaced our prior equipment with equipment that was FILTHY. We were flabbergasted that no issue was taken when the point was raised that the equipment replacement was DIRTY! I just don't even understand WHAT IS HAPPENING at Spectrum! This is simply NOT ACCEPTABLE and as I type this, our service is STILL OUT and has been out since LAST NIGHT! I hate to say this, but Spectrum will eventually force our hands. We will eventually need to look for a different provider because what is the purpose of paying for Internet service we cannot use!?! NOTE: I'll be posting this review for all the Spectrum offices as I don't know which office they send their techs from and where they route us to since we get called from a different number each time when our internet goes out and we have to reach out to their office(s).

James helped us out after spending time at Best Buy with fried battery!…read more James was outstanding at his job! Knew his products, listened carefully to our challenges. We ended up learning we had coverage, he got us set up to have a replacement phone. I walked in with low expectations and walked out elated. He solved our issues.

This is not how you treat your elders in this community or anywhere!!!…read more The lack of disrespect and professionalism at the store needs to be acknowledged. It is a disgrace how we were treated. My 74-year-old mother doesn't need to stress out going in there trying to get everything set up properly. Once they sold us her Samsung brand new phone, they wouldn't have nothing to do to help us with setting anything up. He even showed us. There was a glitch in the computer system to get another person as an authorized user. There was no glitch. He just didn't want to figure it out. My mother was back in today trying to have somebody help us since there was customer service telling us that we needed to go into the store and then when we go into the store, it was dead. Nobody was even there and they had two people working with one person. Then the employee mentioned to my mother if she knew of anyone, that was looking for a job to send them there what kind of shit show are they running here!? No wonder why nobody wants to work there it's unprofessional and why would you be asking your customer that when she went in there specifically for a problem that needed to be sorted out. I was actually going to upgrade to the 16 Pro, but I will not give them my business unfortunately we are locked into a contract with them and they even had the nerve to tell us to go somewhere else because they didn't feel like bothering to help my mom figure out a pin code so that we can call and check our bill! Not to mention as well, ago when I got my own plan and added my mother, they told us if we had AARP we would qualify for a discount not mentioning that since my mom is clearly over 55+ we could've been paying $30 cheaper a month. They said that this was their corporate store and that plan has been going on for years, which is really funny because it clearly wasn't. They just failed to tell us that so that we would pay more. Talk about a lack of customer service and attention to detail. Good luck you're going to be fed to the wolves as soon as they get your money, make their commission and you walk out the door even if you have a simple question they are going to treat you like shit! What an absolute disgrace and stress that is unnecessary!